X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 open source crm comparison


TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of

open source crm comparison  Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Get a shortlist of CRM solutions based on your company’s needs and characteristics. It’s fast, free, and easy—and you’ll get the results immediately. 

Evaluate Now

Documents related to » open source crm comparison

What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

open source crm comparison  Up with xTuple-and Open Source ERP? While Virginia might have seen its share of controversy over the recent laws on women’s reproductive rights, the region’s business and entrepreneurial climate is undisputed owing to vibrant enterprise applications vendors. One such vendor is Deltek —long reported by TEC as the enterprise resource planning (ERP) leader in the government contracting sector (see the most recent post on the vendor ), while another is abas-USA , an innovative manufacturing ERP Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

open source crm comparison  process applications powered by open source software and infrastructure such as Linux operating system (OS), PostgreSQL database, and Qt , a C++ graphical user interface (GUI) development framework from Trolltech , a Norwegian software company. Before delving into xTuple's answers to our questions, some background on xTuple and OpenMFG is in order. The vendor is a relative newcomer in the enterprise resource planning (ERP) arena; it was founded in 2002 (as OpenMFG) by its current president and chief Read More

Three Es of CRM


With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.

open source crm comparison  crm online | crm open source | crm overview | crm packages | crm pdf | crm presentation | crm process | crm program | crm requirements | crm review | crm reviews | crm sales | crm sales force automation | crm services | crm software | crm software download | crm software reviews | crm solution | crm strategies | crm system | crm technology | crm tool | crm tools | crm tutorial | crm white paper | crm white papers | customer experience | customer management software | customer relations management | Read More

Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

open source crm comparison  CRM Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, Read More

CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

open source crm comparison  customer relation management,customer relations management,customer relationship,customer relationship management,customer relationship management activities,customer relationship management application,customer relationship management applications,customer relationship management article,customer relationship management association,customer relationship management at,customer relationship management benefits,customer relationship management best practices,customer relationship management companies,customer relationship management consultant,customer relationship management consulting Read More

ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

open source crm comparison  Epicor for Service Enterprises, OpenAir PSA, IFS Applications, Deltek PPM and EVM products, SAP Business ByDesign, Oracle E-Business Suite, and Microsoft Dynamics AX. But which one is best for your organization? To find out, simply use TEC's ERP for Services Comparison Reports to compare any three ERP for services solutions of your choice. You can choose from a list of 14 different ERP for services solutions in all, including all the popular solutions listed above. You'll get a head-to-head comparison Read More

Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

open source crm comparison  ssa crm,infor crm epiphany,infinium ssa,crm business solutions,infor erp,crm solutions,ssa systems,infor crm epiphany,crm solutions,crm solution,crm business solutions,business crm software,crm software for managing,crm software product,crm software solution,crm application,crm integration,crm sales,crm implementation,crm installation,crm processes,crm process,software crm help desk,e piphany crm Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

open source crm comparison   Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

open source crm comparison  about supply chain management,benchmarking supply chain management,logistic and supply chain management,logistic supply chain management,logistics & supply chain management,logistics and supply chain management,logistics supply chain management,purchasing supply chain management,supply chain,supply chain integration,supply chain inventory management,supply chain management analysis,supply chain management articles,supply chain management business,supply chain management degree Read More

CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

open source crm comparison  customer relationship management,evolution of CRM,history of CRM,definition of CRM,CRM trends,future of CRM,empowering customer relationships Read More

The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

open source crm comparison  customer satisfaction,CRM software,CRM ROI,CRM solution,old CRM solution,new CRM solution,modern CRM solution,cloud computing and CRM,Compare Business Products Read More

CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

open source crm comparison  CRM,customer relationship management,Technological Solutions,CRM landscape,CRM application,crm implementation,crm integration,CRM projects,e-CRM,implementing a CRM application Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships. Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA, but the analysis of this

open source crm comparison   Read More