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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » open source customer care billing software


Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

open source customer care billing software  portal is based on open standards, it can form the foundation for a service-oriented architecture. This allows VAI to package the pieces of functionality delivered through the portal as reusable assets. When we develop functionality, we can look down the road and make the determination that it is something that should be offered as a service, Beasley explains. Something as simple as an open invoice inquiry that we might have on our portal can then become a reusable Web service that we can re-package Read More...
CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

open source customer care billing software  itself is flexible and open and supports both tactical and strategic business needs. Organizations must be able to realize quick time to value to meet immediate business needs and short-term goals. At the same time, they must be able to uphold their long- term business strategy and adapt to changing business needs in order to become a truly customer-centric enterprise and maximize their return on investment in the long run. THE PATH TO CRM SUCCESS You can''t achieve all of this overnight. CRM is a journey Read More...
TEC Industry Watch: Enterprise Software News for the Week of April 30th, 2012
SOFTWARE SELECTIONS @ DEPLOYMENTSEuropean manufacturer of construction chemicals selects IFS ApplicationsIndustry tags: Process manufacturing, mining

open source customer care billing software  becoming highly commoditized (by open source and virtualization tools), but not really Sonic, Savvion, and Actional…? Does this mean the end of Progress RPM, if you no longer have the BPM, ESB, and SOA governance parts? The RPM offering is apparently still there, but in a different form. The solutions that remain—Control Tower, Apama CEP, DataDirect integration, and Corticon business rules—are all that Progress leans on for its recent supply chain forays. But nobody can be sure about what the Read More...
TEC''s Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

open source customer care billing software  Top10 ERP Systems , Open Source ERP Download , Top 10 ERP Software Apps , ERP Distribution Options , ERP Software Distribution , ERP Distribution Capabilities , ERP Distribution Systems . Introduction Welcome to Technology Evaluation Centers'' guide to enterprise resource planning (ERP) for mid-market distributors, third party logistics (3PL) providers, and affiliated companies in the logistics sector. This guide features information on vendors offering dedicated ERP-distribution solutions for the Read More...
Lawson Software-IPO and Several Acquisitions After Part Three: Market Impact
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak in fiscal 2002, the company boasted

open source customer care billing software  data including current employees, open positions and job history, education, and other employee information; administers employee training, orientation, and re-certification programs; and manages employee health and safety records for compliance with health and safety policies) Workforce Analytics Employee and Manager Self-Service e-Recruiting Like its financial management counterpart, the product exhibits many features that would either be key differentiators or at least could give the bigger Tier 1 Read More...
Lilly Software Visualizes Its eBusiness Offering, NOW
With its prudent ''wait-and-see'' approach, Lilly Software has been rounding up its VISUAL product suite and remains in the high pole position for the SME market

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UA Business Software
Advanced Software Development was founded in 1992. Its UA Business Software became a Cloud ERP Software solution that was adopted by over 4,000 companies across

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Maximizer Software
Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs

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proALPHA Software
proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn''t meet all of their business requirements, they should

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Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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Argos Software
Argos Software develops, markets, and supports PC-based financial and management accounting software designed around the requirements of specified industries

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Perfect Software
Located in Arcadia, California (US), Perfect Software has been supplying personal computer (PC) and Application System 400 (AS/400) custom accounting

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CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

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