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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 open source soft phone


IP Phone Buyer’s Guide
Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with

open source soft phone  single unit. Proprietary vs. Open Phones Just because you've enlisted a VoIP provider doesn't mean you have to turn to that same vendor for an IP phone. Selecting an IP phone manufacturer is a crucial step, and there are plenty of third-party, standards-based phones to choose from. These low-cost, no-frills handsets include upwards of 16 standard calling features and can be configured to work with the majority of today's IP PBX systems. The downside is that third-party IP phone purchasers shouldn't

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » open source soft phone

Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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Managing Transaction Tax Audit Risk: How to Protect Precious Cash Flow by Proactively Addressing Audits


Even in the best economic times, businesses must be vigilant against unnecessary costs and risks. But not just businesses need to be vigilant—states and other tax authorities are feeling the same economic pinch, and are ready to seek out non-compliers with tax reporting. Get tips on how to survive sales and use tax audits, starting with understanding your exposure to audits and how to avoid them right from the start.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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Epicor Releases New Windows Phone 8 Apps


At its recent Epicor Insights 2014 user conference, Epicor introduced two new Windows Phone 8 mobile apps—Expenses and Time Entry—designed to streamline recording and improve the accuracy and efficiency of time and expense tracking for employees in the field. The apps feature dashboards, timesheets and expense tracking forms, reminders, memos, rounding, notifications, personalization, and sharing.

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Switching Phone Systems: The Six Key Considerations


There are lots of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. This guide offers some points to consider in determining what kind of voice over Internet protocol (VoIP) phone system you need.

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CARL Source


Released in early 2008, CARL Source is a maintenance management solution with additional functionality to manage financial, technical, regulatory, quality, and property processes related to a company’s assets. Designed around a web-native architecture, CARL Source supports Web 2.0 standards, Java, XML, Web Services, service-oriented architecture (SOA), and more. The Carl Source interface was designed to be user-friendly, while remaining fully compliant with web standards. Carl Source is customizable and extendable. It can operate with leading solutions, such as BEA, Microsoft, and Oracle, and can be configured to work with other information services (IS) applications via its integrated Web Services. CARL Source can be deployed without installing any programs on client workstations. CARL Source is available in a number of versions and configurations, designed for companies of all sizes, in a variety of industries.      

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How Much Should You Pay for Your Business Phone System


You'll get all this and more in How Much Should You Pay for Your Business Phone System?

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Phone Systems Market Primer


Get up to speed quickly and easily with the Phone Systems Market Primer.

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Is an Open Source Business Process Management Solution Right for You?


Increased availability of highly functional enterprise open source business process management (BPM) technology is bringing the benefits of BPM solutions within reach of more companies and projects. If you are considering deploying BPM solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for. Download the white paper to find out if an open source BPM solution is right for you.

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