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Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

opensource helpdesk  Customer Portal, Customer Relationship Management, Defect Tracking, Helpdesk, Knowledge Management, Marketing Automation, Portal, Sales Force Automation,CRM,is soffront publicly traded,soffront crm implementation pdf doc,soffront crm india,soffront crm price,soffront crm pricing,soffront india vendors,soffront license,soffront license costs,soffront opensource,soffront price,soffront reviews,soffront script,soffront vs axapta,talisma comparison soffront,when was the soffront crm implement Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » opensource helpdesk


How to Make Virtualized iSCSI SANs Work for You
Enterprises of all sizes are building flexible storage infrastructures by using iSCSI and virtualization technologies that let them allocate and shift storage

opensource helpdesk  to Make Virtualized iSCSI SANs Work for You Virtualized iSCSI SANS If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   &#8220EqualLogic®, a leading provider of enterprise-class iSCSI storage area network (SAN) solutions, has been awarded SAN Product of the Year at the Techworld Awards 2007 for the PS3800XV storage array Source : Equallogic Resources Related to Virtualized iSCSI SANs : iSCSI (Wikipedia) How to Make Virtualized iSCSI Read More...
9 Critical Characteristics to Demand from Your Timesheet Vendor
If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what

opensource helpdesk  Critical Characteristics to Demand from Your Timesheet Vendor 9 Critical Characteristics to Demand from Your Timesheet Vendor If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Journyx Timesheet™ is a timesheet and expense management solution for the entire enterprise Source : Journyx Resources Related to 9 Critical Characteristics to Demand from Your Timesheet Vendor : Demand Management (Wikipedia) Timesheet (Wikipedia) 9 Critical Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

opensource helpdesk  v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, Read More...
Tenrox
Since 1995, Tenrox has provided on-demand software solutions for enterprise fragmentation, work projects, and regulatory scrutiny. Tenrox's solutions, with

opensource helpdesk  bug tracking, ERP, expense management, expense reporting, helpdesk, Incident Management, issue tracking, project management, project tracking, PSA, Purchasing, Software, time & billing, Time and Attendance, Time and Billing, timesheet management, Workflows,Expense Reporting,Incident Management,Project Management,Project Tracking,PSA,Software,Tenrox,tenrox project workforce management,Time & Attendance,Time & Billing,Time Tracking,timesheet management,Timesheets,Workflows Read More...
Network Associates RePositions Itself as a Security E-Village
With a new organizational strategy, Network Associates hopes to retain and recruit savvy security engineers and leverage the hot IT security market for outside

opensource helpdesk  Associates RePositions Itself as a Security E-Village Event Summary Security monolith, Network Associates, Inc. (Nasdaq: NETA) has reorganized itself to become a holding company of four independent security subsidiaries: PGP Security, Sniffer Technologies, Magic Solutions, and McAfee Corporation which spun off with its own IPO last December. Each of the four divisions stand to hire their own CEO or president to lead the strategic developments of their respective organizations. On top of the new Read More...
Abas Business Solutions (PRC) Ltd.
The core competence of the ABAS Software AG is the development of flexible ERP and eBusiness software for medium-sized companies with up to 1,000 employees

opensource helpdesk   Read More...
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

opensource helpdesk  Engineering Can Thwart the Best Laid Security Plans Introduction    It's been my experience that a lot of IT professionals don't like to talk about social engineering. Perhaps they don't view it as a credible threat, or maybe they have a hard time accepting the idea that all of their hard work and countless hours spent securing the network could be so easily undone by the act of an end user answering an innocent question. What ever the reason, social engineering is a very real threat that needs t Read More...
Smart Enterprise Single Sign-on (ESSO)
The increasing number of passwords actually decrease productivity and present a security risk when people get frustrated and write their passwords on a sticky

opensource helpdesk  Enterprise Single Sign-on (ESSO) Single Sign-On (SSO) improves usability and productivity of SAP users by providing or leveraging a single authentication service (for example Windows authentication) that allows users to logon once and then to transparently access all SAP applications on different servers. Source: SECUDE International AG Resources Related to Smart Enterprise Single Sign-on (ESSO) : Single Sign-On (SSO) (Wikipedia) Smart Enterprise Single Sign-on (ESSO) Single Sign-on is also known Read More...
Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

opensource helpdesk  Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates? Executive Summary As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users choose to write down their passwords, and by doing so, jeopardize security. Even if the users never do anything to compromise the organization's security, they are more likely to forget passwords when multiple passwords are required. The resulting constant Read More...
FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

opensource helpdesk  call centre, CRM, GoldMine, HEAT, helpdesk, sales force automation, software, support,FrontRange Solutions,Gold mine,GoldMine,Goldmine Business Contact Manager,GoldMine Business Contact Manager Corporate Edition Read More...
What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

opensource helpdesk  Up with xTuple-and Open Source ERP? While Virginia might have seen its share of controversy over the recent laws on women’s reproductive rights, the region’s business and entrepreneurial climate is undisputed owing to vibrant enterprise applications vendors. One such vendor is Deltek —long reported by TEC as the enterprise resource planning (ERP) leader in the government contracting sector (see the most recent post on the vendor ), while another is abas-USA , an innovative manufacturing ERP Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

opensource helpdesk  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is software-related, Read More...
i2 Paints Broad Strokes at eDay
i2 receives a great deal of criticism for delivering less than it sells, but remains the one SCM vendor most capable to realize its vision.

opensource helpdesk  Paints Broad Strokes at eDay i2 Paints Broad Strokes at eDay S. McVey - August 29, 2000 Event Summary At eDay, a one-day event for press and analysts in New York City, i2 Technologies announced the availability of TradeMatrix Network, the next evolution of its e-marketplace offering. In Network, i2 combines its horizontal services like FreightMatrix, content from its 2000-strong supplier network, tools for helping clients post their own parts inventories, open APIs for connection to other private and Read More...

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