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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 opensource helpdesk


Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

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Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template

Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology Get this template

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Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

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Penta Technologies


Penta Technologies, Inc. develops, supports, and provides financial, accounting, and project management software systems for engineering, construction, architecture, and other project-oriented industries. Located in Brookfield, Wisconsin (US), Penta focuses on large, international organizations with emphasis on multi-company, multi-currency capabilities.

opensource helpdesk  accounting penta,bi opensource penta,financial system evaluation penta,general ledger penta schema,opensource bi project penta,penta 5 inc.,penta payroll Read More

End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

opensource helpdesk  user Performance: Building and Maintaining ROI End-User Performance : Building and Maintaining ROI If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Read More

E-mail Archiving: A Business-critical Application


Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these companies may not have adequate resources to deal with these risks on their own. Learn how your business can benefit from e-mail archiving, and in particular a hosted e-mail archiving service, to combat data loss, and realize greater productivity and competitiveness.

opensource helpdesk  Online Email Archiving | Opensource Email Archiving | Personal Email Archiving | Top Email Archiving | FRCP Email Archiving | FRCP Email Archiving Appliance | FRCP Email Archiving Benefits | FRCP Email Archiving Best Practices | FRCP Email Archiving Companies | FRCP Email Archiving Comparison | FRCP Email Archiving Compliance | FRCP Email Archiving Consultant | FRCP Email Archiving Consulting | FRCP Email Archiving Costs | FRCP Email Archiving Hardware | FRCP Email Archiving Implementation | FRCP Email Read More

Appian: Pushing the BPM Envelope—Part Two


To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the company's VP of product marketing Malcolm Ross.

opensource helpdesk  business process management, BPM, Appian, native mobile apps, Malcolm Ross, Appian VP, Appian marketing, BPM Suite, mobile BPM, cloud BPM, opensource BPM Read More

Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

opensource helpdesk  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is software-related, Read More

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix


BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

opensource helpdesk  to-order: One Big, Lean Machine Adds High Tech to Its Mix In the first part of this series (please see Quote-to-order: New Ingredients in the Recipe for Success ), the emerging quote-to-order (Q2O) sphere was discussed in terms of its history and current developments, as well as how software providers are rising to the challenge of meeting their customers' Q2O needs. The second part, Quote-to-order: Newcomer Causes a Stir in the Market began an in-depth analysis of how the vendor BigMachines has been Read More

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

opensource helpdesk   Read More

How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

opensource helpdesk  open source solutions | opensource erp | operations technology | organizational technology | package implementation | partner selection | partner solutions | performance technology | plan schedule | planning schedule | planning solutions | plastics erp | plm solutions | plm systems | presentation solutions | presentation systems | presentation technology | process manufacturing software | process selection | process technology | product implementation | product purchase | product schedule | product Read More

Earthlink Leads the Way in DSL Security


DSL providers speed up their customers' Internet access, however, at the same time they also expose these customers to enormous security risk. Earthlink has gone the extra mile and is giving out free firewall software to all its DSL customers.

opensource helpdesk  Leads the Way in DSL Security Earthlink Leads the Way in DSL Security L. Taylor - August 8, 2000 Event Summary Digital Subscriber Line (DSL) services are hot, and if you don't already have high-speed Internet access, you are wishing you did. For a small price increase over traditional ISP services, users can upgrade to a DSL line and access the Internet at record speeds. However, one of the biggest stumbling blocks to doing so has been the security implications. DSL services expose your system to Read More

On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

opensource helpdesk  demand ERP in the Enterprise: A Practical CIO Guide to Implementation NetSuite is the #1 on-demand Accounting / ERP software application. NetSuite is also the first and only on-demand Accounting / ERP solution that supports all your back-office operations. Source: NetSuite Resources Related to On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation : Enterprise Resource Planning (ERP) (Wikipedia) Software as a Service (SaaS) (Wikipedia) On-demand ERP in the Enterprise: A Practical CIO Read More

10 Fundamental Strategies for Choosing the Right ERP Finance and Accounting Solution for Your Company


Big-name vendors are competing with those that have long catered to midsized enterprises. With a little savvy, midsize companies can make the dynamic enterprise resource planning (ERP) market work to their advantage. Learn the industry’s top 10 strategies to grow your company and revenue by upgrading from an out-of-the-box finance solution to one that better connects systems and processes throughout your business.

opensource helpdesk  | open-source solutions | opensource erp | optimize erp process | optimizing make-to-order process | payroll software | plan accounting process | plan erp process | pos software | project accounting | recruitment software | sales and marketing applications | small business accounting software erp | small business accounting software | small business accounting systems erp | small business crm software | small business crm | small business management software erp | small business software erp | small Read More

Quantifying the Value of Software Asset Management


If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas where an SAM solution can deliver the most tangible, quantifiable cost savings to your company. You’ll also learn how to calculate the potential return on investment (ROI) on an SAM solution in order to present senior management with a compelling business case.

opensource helpdesk  the Value of Software Asset Management Quantifying the Value of Software Asset Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Simply put, Software Asset Management ( SAM ) is a business process that can help you reduce your licensing costs and optimize your software assets. Source : SAManage Resources Related to Quantifying the Value of Software Asset Management : Software Asset Management (SAM) (Wikipedia) Quant Read More

9 Critical Characteristics to Demand from Your Timesheet Vendor


If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what people are working on, and send error-free bills to your customers. That’s why you need to be sure you’ll be immune to the most common problems people experience when buying a timesheet collection automation system.

opensource helpdesk  Critical Characteristics to Demand from Your Timesheet Vendor 9 Critical Characteristics to Demand from Your Timesheet Vendor If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Journyx Timesheet™ is a timesheet and expense management solution for the entire enterprise Source : Journyx Resources Related to 9 Critical Characteristics to Demand from Your Timesheet Vendor : Demand Management (Wikipedia) Timesheet (Wikipedia) 9 Critical Read More

Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

opensource helpdesk  Center Buyer’s Guide Call Center Buyer's Guide If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   Inside CRM is an industry leader in research and education for marketing and sales professionals. By being an independent third-party analyst community, Inside CRM is a trusted source for SMB and enterprise companies, buyers, and influencers alike. Source : Inside CRM Resources Related to Customer Relationship Management (CRM) : Custo Read More