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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 operation support system white paper


How to Choose a Manufacturing System
If you’ve worked for more than one manufacturing company, you know that each one is different. Different processes, systems, problems—all these variations mean

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Is Your Warehouse Ready for the Upswing?


Supply chain management is a long-term strategy. The centerpiece for supply chain execution—the warehouse management system (WMS)—is an excellent place to start preparing your business for the return of the bull market. Discover how a well-tuned WMS can help your business reduce labor costs, improve inventory management, attain more accurate shipments, improve space allocation, and increase customer satisfaction.

operation support system white paper  will your supply chain operation be able to support it? Most supply chains today consist of complex global relationships. Perhaps this is the time to look outside the four walls to address weak links within a larger supply chain which will, when acted upon, increase the overall efficiency of your supply chain. Better enabling suppliers, improving vendor performance programs or updating advanced transportation and last-mile delivery strategies are but a few examples of creating an improved, extended Read More

Tying the Shop Floor to the ERP System


Enterprise resource planning (ERP) on the shop floor is critical. High-performing manufacturers have found that full integration of real-time operational data collected from the shop floor to the top floor is key to reducing costs, streamlining operations, and improving customer satisfaction. Learn how integrated ERP brings manufacturers improved quality, increased production throughput, less scrap, and other benefits.

operation support system white paper  ensure that no machine operation is underway until settings are met. Traceability from station to station allows management to tie into environmental systems, hydraulics and manage energy systems. We easily match receipts to our internal purchase orders, and match purchase orders to invoices – saving $100 per PO processed. Once the shop floor machines are online, it's easy to focus resources, eliminate waste, improve quality and work more efficiently. Today, there is no reason to be unaware of what Read More

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

operation support system white paper  your entire business intelligence operation? PBX systems have the ability to communicate with your computer and the customer databases you keep on that computer. To merge the databases and PBX, simply take the call information from your customer, probe the database and presto - you now have all of that customer's contact information, previous interactions, purchase history and so on. Properly incorporating business intelligence and your PBX will allow for more streamlined and targeted customer relations, Read More

Nine Telltale Signs You Should Replace Your Current WMS


You rely on a warehouse management system (WMS) to maintain ongoing operations, support changing customer requirements, keep up with industry regulations, and simply get product out the door on a daily basis. But a faltering system may also be constraining your global potential. Find out how to determine if your current WMS system is hindering your ability to execute business strategies that help you grow your business.

operation support system white paper  and databases across your operation for the greatest staff optimization and interoperability potential. Ultimately, running on an outdated WMS presents an additional level of risk that may not only hinder efficient operations, but could also decrease the level and quality of support you receive from your vendors. 4. External factors are rendering your current WMS obsolete. The increasing cacophony of external requirements and compliance issues affecting your business may have become too forceful for you t Read More

Microsoft Axapta: Design Factors Shape System Usage Part Two: Distribution Environments


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a distribution environment.

operation support system white paper  purchase of an outside operation Purchased item configured to order using a rules-based configurator, typically representing a special order with the purchase order line item linked to a sales order or production order Variations in Purchase Prices . An item's standard purchase price and UM represent one approach to a predefined purchase price. It can be manually entered or automatically calculated based on the last purchase invoice. Other alternatives to an item's purchase price include the use of Read More

8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

operation support system white paper  Questions to Ask to Successfully Negotiate a Phone System Deal Getting the wrong business phone system can be a costly, long-term mistake. Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal . From cost, service, and support considerations to features and future scalability, you'll know what to ask to get everything you need—from the right vendor, at the right price. Download your PDF copy of 8 Questions to Ask to Read More

Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

operation support system white paper  Operation Support Systems and Customer Care Solution Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved Read More

How to Evaluate a Sales and Operation Planning System


The features available in today’s sales and operations planning (SOP) systems make these systems indispensable assets for an organization. Reporting tools and graphical representations are just a couple of these key features. Find out what else to look for in an SOP system.

operation support system white paper  Evaluate a Sales and Operation Planning System Sales and operations planning (SOP) is one of the more critical functions an organization must undertake, as its effects span across various departments, and have the potential to directly influence the organization’s profits. A successful SOP department harmonizes the different beats of each division into an agreeable melody. It is definitely a challenge to find an effective tool that can merge the data from different systems to create a coherent picture Read More

Case Study: Rack-tracking System


The client: a US-based provider of reusable rack rental, recovery, and closed loop logistics management for bulk shipping and display of live goods, from nurseries to retailers. Faced with growing demand for its racks, the distributor required an enterprise-wide application that allowed flexibility for growth, while reducing operational complexity and maintaining the company’s excellent track record.

operation support system white paper  for growth, while reducing operational complexity and maintaining the company’s excellent track record. Read More

How a Paper and Packing Company Grew with a Scalable ERP System


Joshen Paper & Packaging needed to update its enterprise resource planning (ERP) distribution system. Joshen partnered with Vormittag Associates Inc. (VAI) and found a solution that consolidates its financial reporting and provides its sales team with real-time inventory information access. The result: faster inventory turnaround and order fulfillment—and to date, about 100 new clients in its customer base.

operation support system white paper  scalable erp,erp system,erp software,business units scalable erp,web development erp solutions services,enterprise resource planning erp,inventory management erp,asset management solution Read More

Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing environments. This section explains the quantifiable benefits in terms of several areas of improvement. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

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Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

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Microsoft Axapta: Design Factors Shape System Usage Part One: User Interface and Customization


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.

operation support system white paper  Axapta: Design Factors Shape System Usage Part One: User Interface and Customization This note is a reprint of Chapter 12 of Managing Your Supply Chain using Microsoft Axapta by Dr. Scott Hamilton Introduction The starting point of this book* is that supply chain management (SCM) requires effective use of an integrated enterprise resource planning (ERP) system. Its central theme focuses on using Microsoft Axapta for managing supply chain activities in manufacturing and distribution firms. Its Read More