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Software Functionality Revealed in Detail
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 operational aspects if crms


PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 1: The News
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases. While Wall Street praises the

operational aspects if crms  in real-time to improve operational efficiency. Supplier Relationship Management The PeopleSoft 8 Supplier Relationship Management (SRM) suite, which should allow business partners to communicate their inventory, design and buying plans over the Web through a roles-based, collaborative portal, was announced generally available on May 29. As a follow up to this product, PeopleSoft plans the release in Q1 2002 of new sourcing application, which should let buyers search for suppliers and buy direct

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Documents related to » operational aspects if crms

Deploying Customer Relationship Management Effectively: Beyond Implementation


A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success.

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What-if Scenarios for Analyst Firm Mergers and Acquisitions


Now that Gartner is acquiring AMR, we cannot help but wonder what will be the next acquisition or merger in the business software research field. There are not so many companies doing business software research and analysis, so the number of permutations is quite low. Let’s look at some of them and what the end result would be. Gartner acquires Aberdeen and launches The Magic Axis (Magic

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Operational Guide to Implementing Lean in Distribution


This whitepaper is a guide for distributors on implementing and integrating lean practices into their businesses. Lean is not just a tool, but also is a culture, philosophy, process, and methodology. A main goal in becoming more lean, to become more efficient and profitable at every iteration, can be brought about in ways such as analyzing end-to-end processes and determining how to deliver more with less and becoming more organized. Improved results from lean distribution can include increased profits, improved delivery performance, better customer satisfaction and supplier relations, and shorter lead times.

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If Software Is A Commodity - Can You Still Win Some Competitive Advantage?


An application product can never provide competitive advantage by itself, it is a function of how and how much is implemented. A good implementation of a commodity software product can give you a short-term advantage until the competition catches up.

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Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 1


Tough times demand tough decisions and sacrifices even from seemingly untouchable corporations. Most of us were likely discouraged (if not necessarily disappointed or surprised) by Microsoft’s mid-January 2009 layoffs announcement, the first ever in the company’s illustrious (at least when it comes to financial performance) history.  Whether related to these layoffs or not (some will argue the

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Core HR: Becoming a True Business Partner


Core HR is the essential (if not the most glamorous) component of an organization's human capital management strategy. And what successful companies understand is that core HR lays the foundation for not just compliance, but employee engagement and business success. Based on data from nearly 300 organizations, this Aberdeen Research Brief examines how core HR service delivery is linked to true HR/business partnership.

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Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

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QAD: A Software Vendor That Has Survived (if Not Thrived) in the ERP Market


QAD, a renowned provider of enterprise software solutions for midsized global manufacturers, has outlived many of its contemporaries by maintaining its stronghold in the discrete and process manufacturing sectors. In doing so, the vendor has reached a respected, veteran status.

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All Integrated Point of Sale Software Is Not the Same


Not all integrated accounting and point of sale (POS) systems are created equal. If sales prices aren’t updated, or if on-hand stock isn’t managed properly, you will be at a major competitive disadvantage. Fully integrated accounting systems move information smoothly from one module to another—but what does integration as it applies to accounting and POS software really mean?

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JBoss Enterprise BRMS Compared to IBM Operational Decision Manager and IBM Business Process Manager Standard


The combination of business rules management systems (BRMS), complex event processing (CEP), and business process management (BPM) allows companies to create business solutions with less variability, improved accuracy, and greater environmental awareness. This competitive brief presents a mix of similarities and differences between JBoss Enterprise BRMS and the combined IBM Operational Decision Manager and IBM Business Process Manager Standard software.

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