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Clarizen
Clarizen delivers work execution software that powers the modern real-time enterprise by making employees and companies work better, smarter and faster

opus  Ventures, DAG Ventures and Opus Venture Capital and has raised more than $36 million in total investment. Clarizen's customers include NBC Universal, Websense, MarketShare, ESRI, and Anritsu. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » opus


Big Consultancies on a Know-how Shopping Spree
These days, with waning demand for generalist management consulting, some larger global consultancies have been scrambling to acquire more specialist know-how

opus  announced the acquisition of Opus CMC , a provider of services for analyzing and managing mortgage-related risk. The $75 million deal is expected to close in calendar Q1 2014. Opus CMC has nearly 500 employees (including over 300 loan underwriters), and has a client base that includes some of the top global banks, mortgage conduits, mortgage investors, and independent mortgage originators. The company's services cover both residential and commercial mortgage products, and both individual loans and Read More...
The Store of the Future
The big hit of the National Retail Federation show was the Metro Group's Store of the Future. The budget for this extravaganza - it appears to have been

opus  of retail—creating the magnum opus of retail—payment of information. Smart cards and RFID untie the customer with item level intelligence, and give retailers and the whole chain profound data about what is—and what is not—selling. Over time, the impacts to make midcourse corrections on daily replenishments through the broader issues like product design will be profound. The investments to get to these types of environments are quite large, as in ten to twenty billions or more, just for the POS Read More...
Has KANA Gotten Its Mojo Back? - Part 1
<!--StartFragment-->In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the

opus  with Kenny G’s muzak opus by now) but also for receiving inconsistent support across available service communication channels (i.e., “brick and mortar” branch/store, online, contact center, e-mail, etc.). Even in a particular channel, say via the phone, customer service experience can be a lottery of a sort based on the proficiency and style of the call center agent or  customer service representative (CSR) . Service Managers’ Tightrope Walk On the other hand, service managers are saddled with a Read More...

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