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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oracle care address


Case Study: Securing Servers, Oracle Databases, and Embedded Systems in a Health Care Environment
A non-profit hospital needed to protect its critical clinical systems without either interrupting system availability or overloading the small IT security team.

oracle care address  Study: Securing Servers, Oracle Databases, and Embedded Systems in a Health Care Environment A non-profit hospital needed to protect its critical clinical systems without either interrupting system availability or overloading the small IT security team. The hospital had to overcome several vulnerabilities, such as the fact that some clinical systems could not be patched due to Food and Drug Administration (FDA) regulations. Find out how a server security solution helped the hospital address these chall

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » oracle care address

Credit (or Blame) KANA Express for Your Next Flower Delivery


It should be every company’s job to make it easy for customers to act on their needs and desires wherever they wish to engage with the company—in a retail store, online, on their mobile device, or within their social networks. The challenge for every customer care organization is to provide reliable and memorable experiences across every service channel—consistency is critical in delivering great

oracle care address  prevailed over eGain and Oracle RightNow , was one of dozens of the product’s recent wins. After a four-week long implementation, the retailer's customer service agents use a KANA system to capture, access, and share knowledge that improves customer interactions and accelerates customer support resolutions. KANA Express helps 1-800-FLOWERS.COM manage service across traditional and digital channels, and quickly add more agents during peak gift seasons. Placing customer profiles on agent desktops Read More

Lawson Enforces Its Stronghold Part 2: Market Impact


Now that is it publicly traded, it is poised for reaching over $400 million revenue mark in calendar 2002. Lawson has maintained significant mind and market share in the service industries sector, and is a recognized competitive force to keep the likes of PeopleSoft, Oracle and SAP on their tiptoes.

oracle care address  likes of PeopleSoft , Oracle and SAP on their tiptoes. Continued focus and strong performance in less recession-sensitive sectors such as healthcare, public sector and professional services amid the overall market malaise may speak in regard to its sound business model. Another favorable factor is the fact that Lawson has been perceived as a mid-market provider, which allays the perception of complexity associated with Tier 1 solutions, but its offering is able to cater for the needs of larger Read More

Lawson Software-IPO and Several Acquisitions After Part Five: Challenges and User Recommendations


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oracle care address  not appreciate PeopleSoft or Oracle either). Lawson's more global competitors like SAP that have been in non-US markets longer and offer more generic/horizontal functionality are nevertheless better attuned to these markets. Lawson's vertical focus is great for US health care or dealing with litigation-aggressive stockholders. In Europe, for example, this may not be a value proposition given their different legislation and user requirements. This is Part Five of a five-part note. Parts One and Two Read More

How Does Your ERP System Architecture Address Change?


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oracle care address  Business Process Change Agresso Oracle SAP Makes changes required to introduce a new approval flow related to corporate purchasing and local expenditures Makes changes required to change an existing workflow for example, in adding an additional approval step to approve invoices over a designated amount Makes changes required to introduce a new payment perhaps a one-time bonus, or additional benefit (e.g., child care vouchers) Makes changes required to track a project (the life cycle) in situations where Read More

Oracle Releases Oracle Solaris 11.1


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Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition


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oracle care address  Collaxa Acquisition Collaxa Though Oracle Corporation (NASDAQ: ORCL) has taken a rather understated position towards service-oriented architecture (SOA) and business process management (BPM), its acquisition of Collaxa highlights that Oracle is factoring them into in its product strategy. Through Collaxa, Oracle will be able to provide new reporting features that will monitor the progress of business processes. It can now offer workflow capabilities, monitoring tools, and runtime support for business Read More

Oracle RightNow


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oracle care address  RightNow Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers. The solution employs targeted feedback capture methodologies, a functionality that engages clients post-service. In addition, it allows for personalized messaging, audience targeting and segmentation, and emotion detection. The reports and dashboards represent customer feedback Read More

Oracle FSM—One Name, Three Different Products


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oracle care address  FSM—One Name, Three Different Products In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences. Read More

Oracle Delivers In-Memory Value Chain Planning Solutions


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oracle care address  Solutions Each of many Oracle In-Memory Applications on Oracle Engineered Systems is designed for a specific business purpose to transform an enterprise’s business processes, accelerate its activities, and help it become information driven. When Oracle develops new In-Memory Applications, it looks first at what particular problems need solving, and what is the best way to solve them. Once Oracle has defined the problems, it then looks at the unique capabilities of each Engineered System, and chooses Read More

Oracle E-Business Suite vs. Oracle JD Edwards EnterpriseOne for Mixed-mode ERP


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Oracle Further Orchestrates Its SOA Forays Part Two: Strategy


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Oracle Business Intelligence 11g Finally Unveiled


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oracle care address  Today in London (UK), Oracle announced the new 11g release of its Business Intelligence solution suite . There’s much interest in seeing how Oracle will be directing specific efforts to competing in the business intelligence space with this new version. This question will soon be answered upon investigating their new BI tool’s functionality, features, and improvements. Part of this important set of new features are: •    The incorporation of a new application called Oracle Scorecard and Strategy Read More

Oracle Enhances Its Virtual Desktop Client Solutions for Mobile Devices


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oracle care address  With the release of Oracle Virtual Desktop Client 1.2 for Tablets , Oracle will be making available a new set of features to provide support for Android, in addition to the support it already provides for iPad, Windows, Linux, and Mac OS X, to better support corporate client bring-your-own-device (BYOD) initiatives. The new offering has features to support faster connection and higher screen resolutions (including Retina display on the most recent iPads), as well as supporting many of the latest tablet Read More

Health Care and Social Work


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oracle care address  Care and Social Work One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision Read More