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ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in

oracle crm case study third party  the box. Overall : Oracle has very tight integration between its application modules and its database. In general, functionality in financials and manufacturing is very strong. SAP Advantages : Document Management tools can handle sophisticated importing of Engineering Bill of Materials that are made up of multiple engineering documents. The ability to view and move Kanban locations is very powerful and visual. Tight integration with FEDEX enables automatic generation of FEDEX tracking numbers. Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » oracle crm case study third party


Enterprise Financial Application Software: How Some of the Big ERP Vendors Stack Up
Contrary to what vendors may contend, not all of them are able to supply a cost effective solution that satisfies the critical requirements of an organization

oracle crm case study third party  Software Financial Performance Management Oracle Oracle Financials PeopleSoft PeopleSoft e7.5 Although all were large, well-known ERP software companies that seemed to offer the type of capabilities our client required, we were determined to delve beneath the marketing brochures to perform a thorough, statistically valid comparative evaluation of the options. Process We began by presenting the client with a repository of thousands of detail-level criteria arranged hierarchically in our financial Read More...
Baan Resurrects Multi-Dimensionally Part 4: Challenges & User Recommendations
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company back to health while concurrently

oracle crm case study third party  etc.). Not to mention Oracle , SAP and PeopleSoft that have unquestionably been further down the CRM road than Baan, and that are occupying high positions in the CRM market measured by the pure CRM revenues. To be fair, Baan's strategy of going after vertical industries, which have been somewhat under-served by CRM vendors, may prove to be beneficial, although mainly to Baan's potential 'greenfield' customers when it comes to implementation from scratch and going live. However, the fact might be that Read More...
Oracle Applications - An Internet-Reinvented Feisty Challenger
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor

oracle crm case study third party  that, at this stage, Oracle CRM components are dependent on its back-office system, with some exception to SAP R/3 system for which interfacing Oracle has made some orchestrated effort. While the sole source message may strike a chord with a number of CIOs tired of integrating multiple technologies, particularly in the mid-market (where, on the other hand, Oracle's liability lies in lack of support for MS SQL Server), there are also a number of savvy users who know that not all CRM components have to be Read More...
Business Case - Metro Canada Logistics
Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of

oracle crm case study third party  to replace ALCIE, an Oracle-based suite of ERP products, it had been using for about eight years. MCL wanted a system that would help streamline operational efficiencies and controls while easily integrating with its existing technology investments, such as its warehouse management and transportation systems. Having grown from a 'Mom and Pop' company to becoming a business with over $100 million a year in revenue - we knew we needed to make some technology changes, said Bourassa. The ALCIE system was Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

oracle crm case study third party  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

oracle crm case study third party  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Oracle Delivers New Oracle Retail Allocation Release
Retail is indisputably one of Oracle’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house

oracle crm case study third party  Delivers New Oracle Retail Allocation Release Retail is indisputably one of Oracle ’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house development. Oracle’s strategy is to provide retailers with a complete, open, and integrated suite of business applications, server, and storage solutions that are engineered to work together to optimize every aspect of their business. All of the top 20 retailers worldwide—including fashion, Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

oracle crm case study third party  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share t Read More...
Oracle Extends Oracle EBS with Endeca
Oracle paid a hefty price for Endeca Technologies in late 2011, but in addition to the product’s standalone sales, the up- and cross-sales opportunities in

oracle crm case study third party  Extends Oracle EBS with Endeca Oracle paid a hefty price for Endeca Technologies in late 2011, but in addition to the product’s standalone sales, the up- and cross-sales opportunities in Oracle’s install base that can still come from Endeca’s big data capabilities seem immense. Thus far, Oracle’s retail and customer service solutions have benefited from  Endeca’s information discovery capabilities . Most recently, to help organizations make better operational decisions, improve process Read More...
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

oracle crm case study third party  CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : Read More...
Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

oracle crm case study third party  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps per Read More...

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