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Software Functionality Revealed in Detail
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 oracle crm conceptual


Lilly Software - Product Enhancements Remain Its Order 'Du Jour' Part Three: Competitive Analysis
Contrary to most of its competitors that had opportunistically pursued their customers randomly, and whose latest vertical initiatives stem from the sudden

oracle crm conceptual  mention that SAP , Oracle , PeopleSoft , Baan , Manugistics and J.D. Edward s will likely be faced in most if not all the above markets as well, and will not any more shrug off at Lilly as an insignificant small competitor. Last but not least, Lilly's expansion into the automotive and repetitive manufacturing sectors will be fiercely defended by the likes of BRAIN NA and QAD . This concludes Part Three of a four-part note. Part One detailed recent announcements. Part Two analyzed the Market Impact. Part

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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i2 Technologies Lives Life In The Fast Lane


i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue over the last twelve months and a 105% average growth rate over the last five years. Fueled by a powerful sales and marketing machine and aggressive strategies for corporate development and acquisition, i2 will maintain its lead through the end of 2000 and beyond.

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How One Provider's Solution Covers the Bases of Price Optimization and Management


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Further acquisition, partnerships, and internal development will continue to accelerate offering a much-richer level of functionality throughout the entire commerce chain software market. Market wide, the growth of industry specific, vertical solutions continues with concurrent internal development, acquisitions and partnerships, and the notion of an 'end-to-end' solution continues to evolve.

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JDA Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations


ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's own system) and include collaborative SRM and PLM capabilities and links to CRM systems. JDA and others must simplify their integration framework strategies and JDA must focus on data synchronization to offer a truly differentiating collaboration product.

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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Oracle APS Makes Its Debut


Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently amid the usual fanfare. Long in coming, APS still has significant ground to cover.

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Oracle Enterprise Asset Management


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Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure, organizational stability, and vast capital. However, SMEs should approach this decision with due diligence.

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The Benefits of Selecting a CRM Implementation Partner


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