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Software Functionality Revealed in Detail
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 oracle crm framework


Oracle Applications - An Internet-Reinvented Feisty Challenger
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor

oracle crm framework  that, at this stage, Oracle CRM components are dependent on its back-office system, with some exception to SAP R/3 system for which interfacing Oracle has made some orchestrated effort. While the sole source message may strike a chord with a number of CIOs tired of integrating multiple technologies, particularly in the mid-market (where, on the other hand, Oracle's liability lies in lack of support for MS SQL Server), there are also a number of savvy users who know that not all CRM components have to be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » oracle crm framework

Oracle Further Orchestrates Its SOA Forays Part Three: Strategy Shifts


Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the system of record elements in application suites by applying infrastructure technologies to correlate real-time events for improved decision-making.

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Oracle Further Orchestrates Its SOA Forays Part Four: SOA and Web Services


The battle for the dominance in service-oriented architecture (SOA) and Web services has nonetheless so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently.

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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

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When ERP and CRM Connect in the Cloud


In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s Sales Cloud 2. The result is a cloud-based composite application focused on the lead management process. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), interviews Patrick Fetterman, Plex’s vice president of marketing.

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Oncontact CRM


Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits.  

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CRM for Manufacturing vs. Regular CRM


A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and production departments within a manufacturing company, mentioned some customer relationship management (CRM) vendors that seem to have adapted their products for the manufacturing industry, and I also promised I would get back to you with

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Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

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Research Note: Oracle Business Accelerators


Oracle Business Accelerators are pre-built configurators and guidelines designed to reduce the time, cost, and risk of implementing Oracle applications. When Nucleus analyzed the experiences of customers using Accelerators, analysts found all customers reduced the time to deploy Oracle E-Business Suite, many by more than 50 percent of the time an implementation without Accelerators would have taken. Download the analysis now.

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Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

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Oracle APS Makes Its Debut


Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently amid the usual fanfare. Long in coming, APS still has significant ground to cover.

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