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Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

oracle crm implemented india  Siebel , SAP , Oracle , and PeopleSoft are now heavily focused on the mid-market offering. Amongst them PeopleSoft is presenting an interesting approach based on what the SMB market requires. The method is not new and is already being used by other vendors to shorten implementation time. PeopleSoft would predefine delivery options and claims to be able to rollout the system in as little as twelve weeks. Other significant elements in the PeopleSoft strategy for mid-market are its fixed costs and firm Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » oracle crm implemented india


JDA FOCUS 2010 Impressions - Part 2
Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and

oracle crm implemented india  it is part of Oracle ’s vast empire. The other concern for me is that JDA still seems primarily focused on retail and consumer packaged goods (CPG) manufacturing, whereas i2’s forte has been discrete manufacturing, e.g., high-tech, automotive, metals, etc. What does JDA do today that would make one believe the company can effectively manage those verticals? Certainly, the “JDA” name is not a recognizable or respected one in these sectors. In addition, sectors such as industrial equipment, Read More...
What’s Microsoft’s Retail Play?
The retail experience is no longer limited to the showroom due to mobile and Web sales, social media, and complex pricing, among other considerations. Read TEC

oracle crm implemented india  market. While SAP and Oracle continue pull back from certain markets such as Brazil and India with their POS solutions—due to the challenges in localization and lack of adoption—Microsoft continues to expand its presence end-to-end. This gives multinational companies the chance to have consistency and drive more value from their existing IT investments when entering new markets. In fact, Microsoft Dynamics AX for Retail is the only solution with a consistent data model and business rules allowing for Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

oracle crm implemented india  it has to defend. Oracle and IBM are keen on open source for operating systems and lightweight application servers, but not so much for enterprise-class databases. SAP is downright dismissive about open source applications. In the same way, Microsoft and Oracle see SOA as another opportunity to build stackiness for their infrastructure businesses, which in both cases bring in more revenue than the application side of the house. Infor, with a giant bag full of disparate technologies and decades-old Read More...
IQMS and IFS Going Strong (without Much Help from the Cloud)
These days when all the excitement seems to be coming from “social anything” and “cloud anything” gadgets, it is refreshing to see some tried-and-true

oracle crm implemented india  environments), they both leverage Oracle ’s database and Microsoft ’s client-side technologies, and are currently happy to remain deployed  on-premises  (perhaps with some  managed hosting  options). In addition, both vendors tend to offer complete functionality natively and scalable solutions without requiring costly third-party interfaces.  To be sure, there are many differences between them, such as that publicly traded IFS (OMX STO: IFS) targets much larger clients than IQMS, and is many Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

oracle crm implemented india  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools Read More...
CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

oracle crm implemented india  Your Salespeople Will Love You know the promise: giant revenue increases; huge cost savings; and sales win rates through the roof. But you also know the reality: frustrated salespeople working around the system instead of with it. If you feel the promise of customer relationship management (CRM) has never been realized, you're not alone. But times have changed. Gone are the days of cumbersome, user-unfriendly interfaces that made salespeople feel like data entry clerks. Today, you can get a CRM system Read More...
Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne
As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise

oracle crm implemented india  a Decision: SAP versus Oracle JD Edwards EnterpriseOne As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research's analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those companies. Read More...
Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

oracle crm implemented india  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More...
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

oracle crm implemented india  Without Compromise: A Strategy for Profitable Growth All companies want to increase revenues—and a solid customer relationship management (CRM) strategy can help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

oracle crm implemented india  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
Oracle Releases Oracle Solaris 11.1
During its Openworld event, Oracle announced the release of Oracle Solaris 11.1 to deliver enhancements in features and performance.Some of the outstanding

oracle crm implemented india  Releases Oracle Solaris 11.1 During its Openworld event, Oracle announced the release of Oracle Solaris 11.1 to deliver enhancements in features and performance. Some of the outstanding enhancements of this new Solaris version are its capabilities for building large-scale infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) clouds for both SPARC and x86 processor-based servers, as well as extreme availability for mission critical applications. John Fowler, executive vice president of Read More...
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

oracle crm implemented india  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More...
BizAutomation CRM + Business Management
BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have

oracle crm implemented india  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

oracle crm implemented india  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...

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