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Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

oracle crm peoplesoft  Siebel , SAP , Oracle , and PeopleSoft are now heavily focused on the mid-market offering. Amongst them PeopleSoft is presenting an interesting approach based on what the SMB market requires. The method is not new and is already being used by other vendors to shorten implementation time. PeopleSoft would predefine delivery options and claims to be able to rollout the system in as little as twelve weeks. Other significant elements in the PeopleSoft strategy for mid-market are its fixed costs and firm Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » oracle crm peoplesoft


PeopleSoft - Catching Its Second Wind From The Internet Part 1: About PeopleSoft
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half billion dollars to develop a number

oracle crm peoplesoft  year, Duffield hired former Oracle marketing executive Craig Conway as president and CEO. Another restructuring that eliminated more positions contributed to a hefty loss in 1999 (See Figures 1 & 3). However, the company delivered a comprehensive analytic solution to support management decision making, PeopleSoft Enterprise Performance Management (EPM) and launched PeopleSoft eStore , the first in a series of its e-Business applications, enabling organizations to sell goods and services over the Read More...
PeopleSoft Plays Hardball
No more a nice guy with PeopleSoft! Its strong Q4 2000 results and alleged string of wins over its direct competitors have stirred up some emotions and knee

oracle crm peoplesoft  wins against SAP or Oracle . During the fourth quarter, PeopleSoft further solidified its position as an e-business applications leader. The following are the major highlights that were announced or occurred since PeopleSoft's last earnings release: PeopleSoft announced PeopleSoft 8 CRM, an Internet-based suite of CRM applications that is currently scheduled for release in mid-2001. IBM selected PeopleSoft Human Resource Management Systems ( HRMS ) as its preferred worldwide solution. PeopleSoft launched Read More...
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and

oracle crm peoplesoft  Unite! A Series Study: Oracle R. Garland - November 22, 2001 Introduction  In the early 90's, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM packages on the front end, and e-Procurement and Supply Chain Management packages on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within Read More...
Should PeopleSoft be Overly Happy?
PeopleSoft announced financial results and major highlights for the quarter ended March 31.

oracle crm peoplesoft  key deals against SAP, Oracle, and Siebel. The following major highlights were announced or occurred since the last earnings release: Delivered Vantive eSuite - one of the industry's first true Internet-architected CRM solutions. Delivered Vantive Wireless CRM for eBusiness providing real-time data to field professionals. Introduced Professional Services Automation - one of the first, complete, 100% Internet PSA solutions. Launched PeopleSoft eCenter - application-hosting (ASP) service. Expanded Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

oracle crm peoplesoft  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional Read More...
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

oracle crm peoplesoft  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is Read More...
CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document

oracle crm peoplesoft  Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction Linking CRM with Organizational Direction Research that has linked the statistical relationships between organizational behavior and CRM success has identified the importance of senior management leadership and direction prior to the deployment of CRM applications. In other words, it is important that an organization pursues a strategy that is complementary to CRM before the Read More...
Oracle APS Makes Its Debut
Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently amid the usual fanfare. Long in coming, APS still has

oracle crm peoplesoft  APS Makes Its Debut Oracle APS Makes Its Debut S. McVey - May 1st, 2000 Event Summary Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently with typical fanfare. The new addition to Oracle's e-business suite, Oracle Applications Release 11i, targets companies with extended supply chains that wish to collaborate with business partners via online trading marketplaces. The four modules, Oracle Demand Planning, Oracle Advanced Supply Chain Planning, Oracle Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

oracle crm peoplesoft  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

oracle crm peoplesoft  101 Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), Read More...
PeopleSoft - Catching Its Second Wind From The Internet Part 3: Predictions and Recommendations
Now that PeopleSoft has a pure Internet platform, a new set of products and a new assertive attitude, it faces strong retaliatory actions from the competition.

oracle crm peoplesoft  (65% probability). However, toppling Oracle's ERP market share remains a very tall order (20% probability within 5 years time). Within the next 3 years, more than 35% of PeopleSoft's revenues will come from outside of the North American market (65% probability), with the license revenue contributing more than 35% of its total revenue within the same period of time (60% probability). CRM and EPM products will be significant contributors to PeopleSoft's sales revenue (up to 45% within the next 3 years). Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

oracle crm peoplesoft  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...
YOur CRM Solution in Our 2011 CRM Buyer's Guide
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

oracle crm peoplesoft  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

oracle crm peoplesoft  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More...

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