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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oracle crm training needs


'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and

oracle crm training needs  Unite! A Series Study: Oracle R. Garland - November 22, 2001 Introduction  In the early 90's, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM packages on the front end, and e-Procurement and Supply Chain Management packages on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell a greater number of smaller projects with fixed time

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Oracle Applications - An Internet-Reinvented Feisty Challenger


It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income. Oracle has a head start on most of its competition pertaining to Internet applications, and the Company still leads the ERP pack both on product technology vision and execution. However, the future will by no means be without serious challenges.

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Is Oracle Becoming Invincible?


On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has passed SAP to become the world's largest applications software company.

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Online Training Case Study


A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.

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8 Essential CRM Best Practices-an Executive Guide


In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

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Oracle FSM—One Name, Three Different Products


In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences.

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Oracle


Founded in 1977, Oracle Corporation (NASDAQ: ORCL) offers its database, tools, and application products, along with related consulting, education, and support services, to more than 400,000 customers in more than 145 countries around the world. Today, Oracle is all about simplifying: shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—to reside in the cloud and in the data center. By eliminating complexity and simplifying IT, Oracle enables its customers to accelerate innovation and create added value for their own customers. By engineering out the complexity that stifles business innovation, Oracle is engineering in speed, reliability, security, and manageability. The result is robust products throughout an integrated stack of hardware and software, with every layer designed and engineered to work together according to open industry standards. Oracle's complete, open, and integrated solutions offer extreme performance at a low cost. Integrated, industry-specific solutions are also engineered to address complex business processes across a wide range of industries. For customers needing modular solutions, Oracle's open architecture and multiple operating system options provide benefits from its products in every layer of the stack. This allows customers to build the most optimized infrastructure possible for their enterprise.

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