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Software Functionality Revealed in Detail
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 oracle crm training needs


'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and

oracle crm training needs  Unite! A Series Study: Oracle R. Garland - November 22, 2001 Introduction  In the early 90's, ERP came of age. Everyone had to have the functionality ERP packages promised. Since then, as Web and Internet technologies have matured, CRM packages on the front end, and e-Procurement and Supply Chain Management packages on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Is Oracle Becoming Invincible?


On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has passed SAP to become the world's largest applications software company.

oracle crm training needs  reduction was necessary for Oracle Japan to comply with the listing requirements of the Tokyo Stock Exchange (TSE1). Applications software sales increased 61% to $447 million in Q4, led by CRM sales, which grew at a 161% rate (See Figure 2). Database software sales increased 12% to $1.2 billion. Consulting, education and support revenues increased 7% to $1.5 billion. Figure 2. This past quarter Oracle sold more application software than SAP, $447 million vs. $352 million, said Oracle CEO, Larry Read More

Oracle - How to Disappoint Analysts by Doubling Profits


In September Oracle Corporation, the largest database provider and one of the largest providers of software applications for e-business, announced record results for Q1 of its fiscal year 2001. Why weren’t analysts more enthusiastic about the 42% growth of the applications part of its business?

oracle crm training needs  envision a healthy annual Oracle applications growth, higher than those of main competitors, particularly owing to its association with Internet exchanges. However, toppling SAP's ERP and Siebel's CRM market shares remains a very tall order (for more information including our predictions on Oracle, see Oracle Applications - An Internet-Reinvented Feisty Challenger ). Moreover, while Oracle announced general availability of 11i at the end of May, it has not yet released all envisioned components. Further, Read More

JD Edwards ERP Products Thriving under Oracle


TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

oracle crm training needs  Applications, Oracle Transportation Management, Oracle Siebel CRM , Oracle Advanced Supply Chain Planning (SCP), and Oracle Agile Product Lifecycle Management. Concluding Remarks It’s fair to conclude that the old reports of JD Edwards’ death were greatly exaggerated and out of touch with customer needs. In a 2010 issue of Profit Magazine , Lyle Ekdahl, Group Vice President and General Manager of Oracle JD Edwards, spoke about Oracle JD Edwards’ culture. While it has obviously evolved as a part of Read More

Oracle Applications - An Internet-Reinvented Feisty Challenger


It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income. Oracle has a head start on most of its competition pertaining to Internet applications, and the Company still leads the ERP pack both on product technology vision and execution. However, the future will by no means be without serious challenges.

oracle crm training needs  that, at this stage, Oracle CRM components are dependent on its back-office system, with some exception to SAP R/3 system for which interfacing Oracle has made some orchestrated effort. While the sole source message may strike a chord with a number of CIOs tired of integrating multiple technologies, particularly in the mid-market (where, on the other hand, Oracle's liability lies in lack of support for MS SQL Server), there are also a number of savvy users who know that not all CRM components have to be Read More

CRM Without Compromise: A Strategy for Profitable Growth


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oracle crm training needs  Without Compromise: A Strategy for Profitable Growth All companies want to increase revenues—and a solid customer relationship management (CRM) strategy can help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key Read More

Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions


The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

oracle crm training needs  of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

oracle crm training needs  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Integrative CRM Enhances Midsize Business Agility and Performance


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oracle crm training needs  CRM Enhances Midsize Business Agility and Performance Customer relationship management (CRM) is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in this report. Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


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TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

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Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

oracle crm training needs  CRM Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint. Read More

8 Essential CRM Best Practices-an Executive Guide


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oracle crm training needs  Essential CRM Best Practices-an Executive Guide Since CRM can be directly related to how much money comes in the door, shouldn't your CRM system contain all the proven CRM best practices ? Can you afford to have less than the best when it comes to dealing with your customers? In this informative white paper, 8 Essential CRM Best Practices—An Executive Guide , you'll discover the eight key elements of highly successful CRM systems—laid out for you in clear, straightforward language. So whether you're Read More

Online Training Case Study


A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.

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