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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oracle field service ppt


Oracle
Founded in 1977, Oracle Corporation (NASDAQ: ORCL) supplies software for information management. With annual revenues of more than $10.9 billion (USD), the

oracle field service ppt  Founded in 1977, Oracle Corporation (NASDAQ: ORCL) supplies software for information management. With annual revenues of more than $10.9 billion (USD), the company offers its database, tools, and application products, along with related consulting, education, and support services, in more than 145 countries around the world. Oracle develops and deploys Internet-enabled enterprise software across its entire product line, which includes database, server, enterprise business applications and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Stalled Oracle Fumbling For A Jump-Start Kit Part 1: Recent Events


While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their leads in respective enterprise application markets, while PeopleSoft has been anticipating turning on the overtaking flashing indicators.

oracle field service ppt  Oracle Fumbling For A Jump-Start Kit Part 1: Recent Events Event Summary On March 27, Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest providers of software applications for e-business, announced it reshuffled the responsibilities of two key executives with a view to revive precipitously dropping sales of its business software applications. Senior vice president Mark Barrenechea will now lead the company's new market development group, which will track Read More

E-Business Customer Service Success at H.B. Fuller Company


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oracle field service ppt  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More

A Candid Conversation with a Field Service Workforce Management Leader


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oracle field service ppt  (ERP) vendors such as Oracle , IFS , Lawson , UNIT4 Agresso , or Epicor eating your lunch? What about pure-play service vendors such as Servigistics , Ventyx , ServicePower , and Astea ? SM: Competition is always a threat, though merger and acquisitions activity in our market (most recently, ABB ’s acquisition of Ventyx) has reduced this threat to some extent. One of our main challenges is scaling up to the next level: As we’ve shown repeatable growth of around 20 percent per year, we’re Read More

Service: Reduce Cost While Maintaining Customer Satisfaction


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Oracle Delivers New Oracle Retail Allocation Release


Retail is indisputably one of Oracle’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house development. Oracle’s strategy is to provide retailers with a complete, open, and integrated suite of business applications, server, and storage solutions that are engineered to work together to optimize every aspect of their business. All of

oracle field service ppt  Delivers New Oracle Retail Allocation Release Retail is indisputably one of Oracle ’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house development. Oracle’s strategy is to provide retailers with a complete, open, and integrated suite of business applications, server, and storage solutions that are engineered to work together to optimize every aspect of their business. All of the top 20 retailers worldwide—including fashion, Read More

Delivering Superior Customer Service through Multiple Channels


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Sky Field Service Management Certification Report


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oracle field service ppt  Field Service Management Certification Report Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

oracle field service ppt  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More

Oracle Enterprise Asset Management


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VSI Putting Its Service Management Feelers Out


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oracle field service ppt  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More

Oracle Certification: Oracle Hyperion Financial Management




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4 Steps to Choosing the Right Device for Field Service Mobility


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oracle field service ppt  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

oracle field service ppt  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More

Good Customer Service Is Simple


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