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A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

oracle field service training  (ERP) vendors such as Oracle , IFS , Lawson , UNIT4 Agresso , or Epicor eating your lunch? What about pure-play service vendors such as Servigistics , Ventyx , ServicePower , and Astea ? SM: Competition is always a threat, though merger and acquisitions activity in our market (most recently, ABB ’s acquisition of Ventyx) has reduced this threat to some extent. One of our main challenges is scaling up to the next level: As we’ve shown repeatable growth of around 20 percent per year, we’re Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » oracle field service training


Oracle E-Business Suite vs. Oracle JD Edwards EnterpriseOne for Mixed-mode ERP
They say a picture is worth a thousand words—but in my opinion, graphs are sometimes worth even more. Therefore, I decided to let the graphs do most of the

oracle field service training  the main differences between Oracle JD Edwards EnterpriseOne (JDE) and E-Business Suite (EBS). In order to do that, I have selected our Mixed-mode Enterprise Resource Planning (ERP) Evaluation Center because it has functionality from ERP for discrete, ERP for process, and ERP for engineer-to-order (ETO) manufacturing. For those of you who are not familiar with our Evaluation Centers, I should mention that you can use them to compare different software vendors, understand the differences between them, and Read More...
JD Edwards ERP Products Thriving under Oracle
TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has

oracle field service training  touch gestures for common Oracle JD Edwards EnterpriseOne operations and also context-sensitive on-screen keyboards. Special attention has been paid to optimizing the field service module for iPad use. Oracle JD Edwards EnterpriseOne 9.1 also features the game-changing Oracle JD Edwards EnterpriseOne One View Reporting —a brand new feature and the enhancement most requested by user groups. It’s a set of modules that allows business users to create interactive reports effortlessly without IT support. Read More...
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor's future during this mega merger era. Knowing

oracle field service training  Part Five discussed what Oracle gains. Part Six presented Oracle's acquisition history. Part Seven analyzed the SAP factor. Microsoft and Other Competitors A somewhat similar situation holds for Microsoft, which has a sizable SQL Server, BizWorks , Windows, Exchange etc. base within the bases of PeopleSoft and J.D. Edwards. This may also disappear before Microsoft's eyes. Still, it is not likely Microsoft can do much about PeopleSoft or J.D. Edwards, given they have a far greater competency than that of Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

oracle field service training  Packard ( HP ), Oracle , and Sun Microsystems . Akin to common electricity or water services, on-demand computing allows customers to purchase processing power and access to software as it is needed, and pay based on how much and how often the software has been used. The key to delivering software on-demand is grid computing , which enables the dynamic allocation of aggregated commodity resources to meet changing demand. The product architecture here consists of multiple layers, including the physical Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

oracle field service training  convert service calls sales,convert,service,calls,sales,service calls sales,convert calls sales,convert service sales,convert service calls. Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

oracle field service training  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

oracle field service training  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

oracle field service training  web,information,benefits,Surado,customer,service Read More...
Oracle Sets Date for Database In-Memory Release
The Oracle Database In-Memory is Oracle’s answer to the in-memory database race that has been heating up over the last couple of years. Oracle Database In

oracle field service training  for Database In-Memory Release Oracle CEO Larry Ellison took center stage at a special event to announce the planned release of the Oracle Database In-Memory . The Oracle Database In-Memory is Oracle’s answer to the in-memory database race that has been heating up over the last couple of years. Oracle originally announced the in-memory solution during last year’s Oracle OpenWorld conference. The Oracle Database In-Memory demonstrated from 100x to more than 1000x speedup for enterprise application Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

oracle field service training  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne
As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise

oracle field service training  a Decision: SAP versus Oracle JD Edwards EnterpriseOne As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research's analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those companies. Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

oracle field service training  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 1: Recent Events
While Oracle's declining revenue and profit continue across main businesses, SAP and Siebel have been extending their leads in respective enterprise application

oracle field service training  Oracle Fumbling For A Jump-Start Kit Part 1: Recent Events Event Summary On March 27, Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest providers of software applications for e-business, announced it reshuffled the responsibilities of two key executives with a view to revive precipitously dropping sales of its business software applications. Senior vice president Mark Barrenechea will now lead the company's new market development group, which will track Read More...
The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

oracle field service training   Read More...

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