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Software Functionality Revealed in Detail
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 oracle ondemand


Oracle Acquires TOA Technologies for FSM Leadership
Oracle acquires TOA Technologies, a leader of cloud-based field service management (FSM) solutions. How will services companies benefit from this deal? Read P.J

oracle ondemand  Platform ) and with Oracle CRM OnDemand (within Oracle Service Cloud ). It looks like now Oracle might be able to cross-sell TOA to its customers in many more industries and geographies.   Oracle’s Service Cloud, part of Oracle Customer Experience Cloud (see figure 2), is a platform for online customer service, cross-channel contact center, knowledge management, and policy automation. The acquisition of TOA expands Oracle's ability to provide end-to-end personalized customer service solutions with the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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CPQ Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor


TEC senior analyst P.J. Jakovljevic takes a close look at FPX, formerly known as Firepond, a pioneer in CPQ software that automates the sales process for configurable products and services, including changes in the past couple years and what's new with FPX Version 8.0.

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Ultimate Software and NetSuite to Integrate their HCM and ERP Clouds


Ultimate Software and NetSuite announced a strategic alliance to integrate the UltiPro HCM solution and the NetSuite ERP suite at Ultimate’s recent Connections 2015 conference. In addition to the products’ integration, the two cloud software companies are now partnering to provide each other’s solutions in the respective HCM and ERP enterprise software spaces.

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Plugging In the Universal Adapter


Implementing enterprise software solutions raises numerous obstacles, which can all be attributed to a single cause: users are unable to properly use the software. This is because users grapple with barrages of training methodologies and approaches for each new application. The solution may be a "universal adapter," a synchronized learning content development platform for a wide range of enterprise applications.

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Meridian Systems’ “Catch Up” Challenge in the Capital Infrastructure Industry - Part 2


Part 1 of this blog series covered the spectrum of Meridian Systems’ Proliance solution for Tier One, multi-billion-dollar global companies. It also analyzed Meridian's early bet on leveraging Microsoft Office Business Applications (OBAs), and harnessing the Building Information Modeling (BIM) technology collaboration that is revolutionizing the capital infrastructure industry. Meridian, which

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Oracle Global IT (GIT) Streamlined Security


With a vast global network that supports over 60,000 employees, vulnerability and risk management programs are crucial for Oracle GIT. To further enhance its IT system risk management capabilities, Oracle deployed QualysGuard’s on-demand software vulnerability and compliance management solution. Since its deployment, Oracle has optimized its scanning capabilities and automated its demand security auditing processes.

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Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3


Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing, transportation business intelligence transportation operational planning rail transportation workflow and event management

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Oracle - How to Disappoint Analysts by Doubling Profits


In September Oracle Corporation, the largest database provider and one of the largest providers of software applications for e-business, announced record results for Q1 of its fiscal year 2001. Why weren’t analysts more enthusiastic about the 42% growth of the applications part of its business?

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Oracle Further Orchestrates Its SOA Forays Part Three: Strategy Shifts


Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the system of record elements in application suites by applying infrastructure technologies to correlate real-time events for improved decision-making.

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Oracle Buys LiveLOOK for Co-Browsing


Oracle recently acquired LiveLOOK, a provider of real-time visual collaboration technology for co-browsing and screen sharing used for Web customer support scenarios. Oracle, which bought cloud customer support vendor RightNow in 2011, plans to integrate LiveLOOK's offerings with its Service Cloud platform.

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Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld


At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing

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