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Software Functionality Revealed in Detail
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 oracle partner vancouver


Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

oracle partner vancouver  for similar capabilities, and Oracle ’s current CX products feature rich a Outlook-like client (although the nascent Oracle Service Cloud will certainly fix that usability issue). Salesforce.com ’s Service Cloud , Desk.com , Microsoft Dynamics CRM , Zendesk , Emailtopia , LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability. Consequently, KANA has lately experienced a major traction with many substantive wins. In total, 60 customers have recently been added globally,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » oracle partner vancouver

TEC Industry Watch: Enterprise Software News for the Week of May 21st, 2012


SOFTWARE SELECTED, IMPLEMENTED, AND PUT TO GOOD USEHorticultural tools distribution business goes live with Sage ERP X3 Industry tags: wholesale and retail trade "The 127-year-old company A.M. Leonard, which currently operates mostly via catalog and Internet commerce, selected Sage ERP X3 to replace its aged legacy system. The Sage product was chosen mainly because of its rich functionality and

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CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

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Business Case - Metro Canada Logistics


Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.

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Oracle Global IT (GIT) Streamlined Security


With a vast global network that supports over 60,000 employees, vulnerability and risk management programs are crucial for Oracle GIT. To further enhance its IT system risk management capabilities, Oracle deployed QualysGuard’s on-demand software vulnerability and compliance management solution. Since its deployment, Oracle has optimized its scanning capabilities and automated its demand security auditing processes.

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Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne


As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research's analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those companies. Download the results of this analysis now.

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Oracle Accelerate: Not Just Smart, but Timely


Oracle’s Accelerate is a program in which Certified and Certified Advantage partners build industry-specific solutions combining Oracle enterprise applications and rapid-implementation tools with the partners’ own expertise or software. The program aims to reduce the time, complexity, and cost of deploying Oracle solutions, to make them suitable for mid-market companies and governmental organizations. Learn more.

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Oracle APS Makes Its Debut


Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently amid the usual fanfare. Long in coming, APS still has significant ground to cover.

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Oracle Adds Compendium to Oracle Eloqua Marketing Cloud


Oracle has announced the acquisition of Compendium, a cloud-based content marketing platform provider, to augment the capabilities of its Eloqua Marketing Cloud. Compendium’s solution uses a data-driven approach to align relevant content with customer data and profiles, which helps companies more effectively attract prospects, engage buyers, accelerate prospect conversion, and ultimately drive top

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Oracle Goes Mobile-with More Collaborative BI Solutions


Yesterday Oracle announced its new releases of Oracle Business Intelligence, Oracle Business Intelligence Applications and Oracle Real-Time Decisions. With these new releases of Oracle’s BI solutions, all BI applications support iPhone and iPad mobile access without additional effort or configuration. According to Paul Rodwick, vice president of Product Management for Oracle

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Oracle RightNow


Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers. The solution employs targeted feedback capture methodologies, a functionality that engages clients post-service. In addition, it allows for personalized messaging, audience targeting and segmentation, and emotion detection. The reports and dashboards represent customer feedback graphically. Oracle RightNow Feedback Cloud Service also offers a polling widget.

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