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PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 2: The Implications
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects

oracle peoplesoft customer implications  intra-market duels between SAP, Oracle and PeopleSoft owing to the closeness of the companies' product offering. The technological advantage that PeopleSoft currently has in terms of the pure Internet architecture may not last for long. On the other hand, SAP's and/or Oracle's advantage due to larger market recognition and resources, broader product foothold and better international presence may be diminished by PeopleSoft's new product release. Every selection war will be won by mere nuances. The use of Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » oracle peoplesoft customer implications


Geac Lives By Acquisitions; Will It Die By An Acquisition?
After a slew of acquisitions in the past, which have had varied outcomes, Geac seems to be grooming itself to become an attractive acquisition target. This is

oracle peoplesoft customer implications  ERP giants like SAP, Oracle, PeopleSoft and J.D. Edwards. Although Geac has proven itself an adept and disciplined acquirer of application software businesses in the past, its rampant acquisition strategy in the face of the overall weakness of the ERP market has resulted in insufficient growth and dismal results. Consequently, the investors' diminished confidence has crippled its market valuation. The loss in the last quarter and the resignation of Douglas Bergeron have been the final straws in this Read More...
HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Four: Challenges and User Recommendations
The competition is becoming relentless given a slew of WMS vendors delivering sophisticated collaboration, visibility, and SCEM functionality. Further many of

oracle peoplesoft customer implications  J.D . Edwards , Oracle , PeopleSoft and Baan , which, although still with fledgling WMS/TMS products, are becoming more aggressive within their large customer bases due to their ERP integration mantra. The likes of Lilly Software , SYSPRO, Best Software, SSA GT's WarehouseBOSS, Adonix and ACCPAC which have also espoused a strong WMS product in addition to their traditional ERP products, could prevent HighJump from penetrating the manufacturing mid-market, particularly in cases of less complex Read More...
Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

oracle peoplesoft customer implications  master used throughout the Oracle E-Business Suite. It could be regarded as a lightweight PDM system, allowing for much more complex product structure management than the basic BOMs leveraged by a materials requirements planning (MRP) system, but it certainly is not suitable for more complex engineering workgroup-level, authoring environment that needs to perform rapid design iterations to, e.g., discern the implications on customer preferences, manufacturing, supply chain and after-sale support. The Read More...
Enterprise Software Migration Alert: Is SAP the Alternative?
SAP may benefit the most during Oracle's merger transition. Unlike most migration programs, SAP is offering to be responsible for maintaining the competitions

oracle peoplesoft customer implications  Seven of the While Oracle and PeopleSoft Are to Fuse, Competitors Ruse—Leaving Customers (Somewhat) Bemused series. The schematics of the merger are far from simple, both company- and client-side. Corporate culture, logistics, and development will have to be assessed and restructured. Client-side, Oracle must navigate customers through likely increased maintenance fees, different migrations, and the steep learning curve of the new service oriented architecture suite, Project Fusion (see part one ) to Read More...
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

oracle peoplesoft customer implications  customer satisfaction,customer satisfaction survey,customer satisfaction rating,CSR,composite customer satisfaction rating,CCSR,vendor rating metric,escalation clauses,price escalation,zero defects,lines of code,LOC,function point,FP,expectation management Read More...
11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

oracle peoplesoft customer implications   Read More...
The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

oracle peoplesoft customer implications  customer relationship management,CRM,CRM vision,enhanced customer experience,CRM program,customer-centric vision,vision statement,leadership,relationship-based vision,critical business strategy,relationship-building behaviors Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

oracle peoplesoft customer implications  customer service,customer expectations,business processes,customer service tips,improve customer service,definition of customer service,customer service skills,business process management,quality customer service,customer service training,customer service expectations,business process modeling,good customer service,excellent customer service,business process design Read More...
Serving the Uncompromising Customer
Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver

oracle peoplesoft customer implications   Read More...
Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates
The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A

oracle peoplesoft customer implications   Read More...
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

oracle peoplesoft customer implications  hardware integration,hardware migration,hardware migration plan,hardware software,internal migration,migration,migration policy,migration routes,migration software,migration to new hardware,update hardware,dell,contact customer support,customer service support,customer support call center Read More...
Oracle Gets into the BYOD Game
Without much fanfare Oracle recently quietly acquired Bitzer Mobile, a provider of mobile applications management solutions that allow organizations to provide

oracle peoplesoft customer implications  Game Without much fanfare Oracle recently  quietly acquired Bitzer Mobile , a provider of mobile applications management solutions that allow organizations to provide their employees access to corporate data and applications from their mobile devices. Oracle hereby intends to address the growing security needs created by the burgeoning “bring your own device” (BYOD) trend. Bitzer Mobile will augment Oracle's portfolio of Fusion Middleware products, and is expected to be a core component of the Read More...
Risks and Rewards of Customer-Focused Partnerships: Economist Report
In customer-focused partnerships in a global market, an economist intelligence unit survey report of 516 executives, you'll be introduced to the c...

oracle peoplesoft customer implications  risks rewards customer focused partnerships economist report,risks,rewards,customer,focused,partnerships,economist,report,rewards customer focused partnerships economist report,risks customer focused partnerships economist report,risks rewards focused partnerships economist report,risks rewards customer partnerships economist report. Read More...

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