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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 oracle strategic alliances dell


Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

oracle strategic alliances dell  such as eGain and Oracle CX (formerly RightNow , InQuira , Siebel , etc.) on the one side, and with Jive on the social collaboration side. The company recently delivered the Chat Engage+ product, which should help companies better engage and advertise with Facebook users via Facebook’s social graph (see here ). What Does Moxie Do Really Well?   Moxie does a great job of enabling better customer experiences in high-volume, complex B2C environments. Moxie powers the largest chat deployment in the world

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Discussing E2open’s Pre-IPO State of Affairs


Today’s businesses are complex. No longer are supply chains linear—but they involve dynamic trading partner networks across the globe. E2open caters to this extended business network by delivering SCM applications on its cloud-based platform that enable its customers and their trading partners to gain visibility and collaboration across their multi-tier supply chain. Get the details in TEC principal analyst P.J. Jakovljevic’s article.

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A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

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Provider of B2B Price Management and Optimization Speaks Out


In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and margin management. The market should take notice, while the competition should indeed watch out.

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Oracle Closes the Business-IT Gap with the Latest Oracle BPM Suite 11g Upgrade


In today’s competitive landscape, businesses face great pressures to streamline their processes and increase their agility. TEC principal analyst P.J. Jakovljevic takes an in-depth look at how the latest features of Oracle Business Process Management Suite 11g enable business users to seamlessly and rapidly design and implement their business processes, without having to rely on overstretched IT resources. Download the report.

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Oracle Releases In-Memory Cost Management Add-on for Oracle EBS


The in-memory arms race continues in full force. Having recently delivered high-performance Value Chain Planning solutions, Oracle has introduced Oracle In-Memory Cost Management for the Oracle E-Business Suite to help organizations address their strategic cost management objectives. Existing tools are often unable to perform complex cost analysis on the ever-expanding volume of cost data within

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Strategic Profitability Management: an Opportunity for Finance Departments


In Strategic Profitability Management, you'll discover a better approach to profitability management one that allows you to...

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Dell KACE


The Dell KACE family of systems management and deployment appliances fulfill the systems management needs of the mid-market IT organization, from initial computer deployment to ongoing management and retirement. Dell KACE products are available as both physical and virtual appliances, directly from Dell or through its partners. Dell (NASDAQ: DELL) creates, enhances and integrates technology and services customers count on to provide them reliable, long-term value. Dell provides systems-management solutions for customers of all sizes and system complexity. The award-winning Dell KACE family of appliances delivers easyto-use, comprehensive, and affordable systems management capabilities.

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JD Edwards ERP Products Thriving under Oracle


TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

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Implementing Strategic Agility through Modular Architectures


This article focuses on the development of strategic agility as a capability that is built into the design of an architecture. The capabilities, the article argues, are matured through six stages that offer different levels of strategic agility. Strategic agility, once capitalized through modular architectures, enables a company to achieve greater speed and flexibility in information technology (IT) deliveries.

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Oracle Gets into the BYOD Game


Without much fanfare Oracle recently quietly acquired Bitzer Mobile, a provider of mobile applications management solutions that allow organizations to provide their employees access to corporate data and applications from their mobile devices. Oracle hereby intends to address the growing security needs created by the burgeoning “bring your own device” (BYOD) trend. Bitzer Mobile will augment

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