Home
 > search for

Featured Documents related to »  oracle support sla


No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice

oracle support sla  Given that SAP and Oracle have always been each other's pet peeves, it is not a coincidence that SAP Premium Support is offered at the current price of Oracle's counterpart standard support; and that at least should not leave many folks indifferent or drowsy. With the components of the Premium Support offering remaining intact, SAP is able to cover a subset of a landscape (so-called partial landscape coverage). Some larger and more alert mid-market customers might hence be attracted by the availability Read More
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » oracle support sla


Job Scheduling Maze in Distributed IT Landscapes - Part 3
Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional

oracle support sla  Veritas Cluster Server ), Oracle and SQL Server databases, and so on are all integral to ActiveBatch, but rarely to other vendors’ offerings. When it comes to scalability, as already emphasized in Part 1 and Part 2 , ActiveBatch has tested up to 2,000 server connections and over 1.2 million jobs in 24 hours.  Such architectural limits are showstoppers for many if not all of competitive products.  In addition, the Virtual Root capability for multiple occupancy of ActiveBatch Job Scheduler (which was Read More
Enterprise Application Alternatives: What You Should Be Asking Oracle and SAP
Despite challenges, both SAP and Oracle will be formidable forces in the hosting space, because of their intimate application knowledge, their infrastructure

oracle support sla  200 customers within the Oracle E-Business Suite On Demand program. Here pricing is based per module and is similar to standard licensing, whereby the license is either perpetual or for a certain period. Product support is about 22 percent or so of the license price per year. Implementation, which is based on the on-line life cycle, is of a fixed scope and fixed fee. Part Two of the Enterprise Application Players Keep Refining Their Value Propositions series. Moreover, this offering also has an MSP Read More
Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

oracle support sla  WebSphere, Oracle (including the Oracle Application Server and BEA WebLogic) and, to a lesser extent, open source products like JBoss and Tom Cat. Finally, it should be pointed out that some MHPs specialise in the direct support of certain business applications like SAP, Oracle Applications or Microsoft Exchange, SharePoint and Dynamics. This should not be confused with ISVs who use MHP infrastructure to provide their own applications as a service. Data centre location Does a data centre location matter? Read More
Vendor Reservations, a Full-fledged SaaS ERP, and User Recommendations
Having a system that can support mix-mode manufacturing without the need for artificial constraints would mean that the technology is available to offer on

oracle support sla  business on the old-school Oracle E-Business Suite , even though Salesforce.com is used for its front office activities, especially opportunity and partner management and marketing campaigns. Another problem with an ERP SaaS offering stems from the fact that in order to reduce complexity, most ERP systems have come with many templates to fit specific industries so that a plethora of system parameters needs to be set. But once these parameters have been set, subsequent changes would be difficult. Every Read More
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

oracle support sla  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

oracle support sla  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

oracle support sla  easier, faster, and cheaper. Oracle has enhanced its Premier Support over the past year with new, automated, and proactive support tools that enable faster problem diagnosis and resolution, along with proactive issue notifications to prevent problems before they occur. It is not support as usual anymore. Oracle (and other vendors for that matter) also offers more customized support via enhanced support levels, such as Oracle's Advanced Customer Services . These services provide support personalization, Read More
Stalled Oracle Fumbling For A Jump-Start Kit Part 4: Challenges and User Recommendations
Only time will tell whether Oracle will have used these slower economic times to get its act together and to position itself for a much-needed surge of new

oracle support sla  Oracle Fumbling For A Jump-Start Kit Part 4: Challenges and User Recommendations Challenges Thus, Oracle's belated humility in terms of increasing its products' openness is commendable, although long overdue and not coming from the bottom of its heart, but it could help it succeed in obtaining more projects much more than other utopian initiatives to capture new customers. One of these, the assertion that Oracle would replace all existing applications with its 11i for free, including all software, Read More
Oracle Fusion Human Capital Management-Rethinking the Business of HR
This white paper provides insight into Oracle’s next-generation Human Capital Management application. Built from the ground up to help you do things your way

oracle support sla  Fusion Human Capital Management-Rethinking the Business of HR This white paper provides insight into Oracle’s next-generation Human Capital Management application. Built from the ground up to help you do things your way, know your people better, and work as a team, Fusion HCM connects all parts of your workforce and rethinks the business of human resources (HR) to provide value to every person in your organization—from HR professionals to employees and managers. By downloading this document, you Read More
Oracle Makes A U-Turn At The 'All Things To All People' Exit
Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning its isolationist stance and opening

oracle support sla  To All People' Exit Oracle Makes A U-Turn At The 'All Things To All People' Exit P.J. Jakovljevic - September 24, 2001 Event Summary In a surprising move for many, Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest providers of software applications for e-business, has reportedly reversed its erstwhile stubborn strategy on avoiding integration of other vendors' software with its 11i E-Business Applications line. In a briefing with InformationWeek in late August, Mark Read More
Oracle Integrates Front and Back Office with Applications 11i
On September 27, Oracle took a major step towards providing a fully integrated front and back office applications suite by launching Oracle Applications 11i at

oracle support sla  Summary On September 27, Oracle laid out the details of its Oracle 11i application suite, which adds new application modules and integrates enterprise resource planning, customer-relationship management, supply-chain, and E-business applications in a single database. The new release, unveiled at the Oracle Applications User Group conference in Orlando, will do away with the company's separate releases for ERP and CRM. By linking all applications together, Oracle claims that companies can now get a Read More
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

oracle support sla  software combined are paying Oracle more than $1.5 billion (USD) in annual support and maintenance fees. With support margins running as high as 90 percent, what does this mean for the rest of Oracle's business? To Oracle's credit, the greatest value of the vendor's annual software support fee (over 70 percent) is associated with the product development that leads to new releases of the customer's licensed software. The costs for R&D and bug fixes are not included within the above-mentioned 90-percent Read More
Oracle Information Lifecycle Management and Pillar Axiom
Oracle has information lifecycle management (ILM) functionality integrated in its database product, but its value still relies heavily on the customer buying

oracle support sla  Management and Pillar Axiom Oracle has information lifecycle management (ILM) functionality integrated in its database product, but its value still relies heavily on the customer buying various tiers of storage dedicated to ILM. It seems that when implementing an ILM solution, saving money can be an expensive proposition. Find out how one company decided to “think inside the box” and work with Oracle to solve the ILM storage problems. Read More
All Inclusive ERP: Full Support Without Increased Investment
While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some

oracle support sla  Inclusive ERP: Full Support Without Increased Investment While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others