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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oracle vs sap satisfaction


SAP as a Retail Market Force: More Fact Than Fiction
Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P

oracle vs sap satisfaction  G00210646, “Evaluating IBM, Microsoft, Oracle and SAP’s Business Application Industry Strategies,” May 10, 2011). The recent appointment of Lori Mitchell-Keller to senior vice president (SVP) and head of the Global Retail Industry Business Unit (IBU) is significant as she brings a unique combination of retail, manufacturing, and SCM to bear on overseeing the delivery of end-to-end solutions that help customers build unified sales channels, consumer-driven supply networks, and integrated

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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What 2010 Meant For Microsoft Business Solutions


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SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value


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