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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 order fulfillment service


The Challenge of Fulfillment
Integrated multichannel retailing will inevitably become the norm. For retailers, the key to multichannel success lies in understanding the factors that drive

order fulfillment service  can address this perfect order fulfillment conundrum in a couple of different ways. One is more obvious, but likely more daunting: this is the task of predicting, sensing (and even shaping) customer demand, and trying to keep the optimal inventory levels in the supply chain network so that the customer can immediately pick the order from one of the supply network nodes. This is the case for traditional bulk distribution, where a retailer will buy a certain number of units from the supplier or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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Documents related to » order fulfillment service

Supply Chain Planning in 2000: The Brains Behind Internet Fulfillment


The supply chain planning market will top $2.5 billion in 2000, driven in large part by the needs of Internet customer fulfillment.

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The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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Future Trends in Wholesale Distribution—Part 2: Outside-In Omnichannel Fulfillment


The TEC Vendor Challenge was in full swing last week, with 2 days' worth of vendor demonstrations from Epicor, IBS, Infor, Microsoft, NetSuite, SAP, and VAI, as well as presentations and dynamic discussions. Part 1 of this series ran down the highlights on how disruptive innovations are changing the landscape of the wholesale distribution industry. This post recaps the panel presentation.

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Advanced Planning and Scheduling: A Critical Part of Customer Fulfillment


The face of business is rapidly evolving from traditional brick-and-mortar facades to electronic ones. While web businesses spend considerable effort in polishing Internet front ends with sophisticated graphics and animation, they must also give attention to back end fulfillment operations. Invisible to consumers, these operations encompass networks of manufacturers, warehouses, and distributors that shoulder the burden of filling orders and delivering products. Advanced Planning and Scheduling (APS) offers powerful tools for addressing the challenges presented to these networks by e-commerce.

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

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Understanding Reverse Logistics in Field Service Management


This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper.

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A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

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Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

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Fulfillment Company Reduces Shipping Errors with WMS


International Marketing Group (IMG) was used to tall orders. And although fulfillment mistakes were rare for the third-party logistics company, any errors that did occur were extremely costly. In order to stay competitive, IMG realized that it would need to increase its fulfillment output. With its new warehouse management system (WMS), IMG’s shipping time has gone from several days to mere hours.

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