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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Order Promising: Pre-Condition Your Enterprise for Operational Excellence
Simple questions often have complex answers. Whether they are speaking with you on the phone or placing an order on a Web storefront, your customers expect

order  Operational Excellence Why Is Order Promising Important?    When can I have my order? Can you ship it tomorrow? Tell me now. Simple questions often have complex answers. Whether they are speaking with you on the phone or placing an order on a Web storefront, your customers expect immediate gratification. They want to know when their order will ship the moment it is placed. How do you respond? How do you balance customer delivery requirements against your need to make a consistent profit? If you

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

order  Challenge to Achieve Perfect Order Management The Challenge to Achieve Perfect Order Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Source Read More

Yantra - Leader in Distributed Order Management, But Wait There’s More


Yantra appears to be ahead of the pack in applications for distributed order processing and related needs, but it is far from a household name. For Yantra to progress to the position in the market justified by its product offerings, marketing gaps need to be addressed.

order  - Leader in Distributed Order Management, But Wait There’s More Introduction We recently visited with Yantra (www.yantra.com) and found that their reputation as the leader in Distributed Order Management is deserved. But we also found that they have other tools that shine. Distributed Order Management When a complex, distributed distribution system is in place, managing the complexity can be daunting and that is the environment where Yantra has built its reputation. Yantra is known for its core Read More

Demandware Gets Into Mainstream Order Management


Demandware, a cloud commerce solution provider, recently acquired the cloud-based order management solution provider Mainstreet Commerce. See how this acquisition will allow retailers to deliver faster and more rewarding omni-channel consumer experiences. Get the details in P.J.'s blog post.

order  Gets Into Mainstream Order Management Demandware , a provider of enterprise cloud commerce solutions, recently announced that it has acquired privately held Mainstreet Commerce , a provider of cloud-based order management solutions. The combination of Demandware’s popular cloud commerce platform (see TEC’s article for more ) and Mainstreet Commerce’s distributed order management (DOM) solution is expected to simplify order orchestration between online and in-store shopping processes. It Read More

The Perfect Order--Inside-Out or Outside-In?


The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined from an internal point of view or from a customer point of view . . . inside-out or outside-in?

order  Outside-In? Defining The Perfect Order Key performance indicators (KPIs) give management a tool to judge the health of the business. While the concept has proven itself, a key question should be what do we measure? The Perfect Order measurement has proven to be a powerful measurement of the business. Should The Perfect Order be defined from an internal point of view or from a customer point of view inside-out or outside-in? In addition to defining The Perfect Order, AMR Research has related changes in Read More

Managing Customer Returns and RMAs Using Microsoft Dynamics AX


Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

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Case Study: Qualitel Corporation


Qualitel couldn’t keep up with the growing demand for its electronics. With revenues increasing 30 to 40 percent per year, its order entry and accounting systems were rapidly becoming obsolete. Qualitel needed a solution—and fast. Just one year later, after selecting and implementing an enterprise resource planning (ERP) system, Qualitel’s revenue exploded 471 percent to $12.89 million (USD).

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ERP Features and Functions for Engineer-to-Order Manufacturers


Learn about a new breed of ERP solution specially designed for ETO manufacturers in ERP Features and Functions for Engineer-to-order Manufacturers.

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Case Study: Invacare


Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and streamline spare part sales, Invacare chose the Cameleon Commerce Suite. Learn how integrating this e-commerce solution—with product configuration functions—with its enterprise resource planning (ERP) system helped Invacare reduce costs and increase customer satisfaction.

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