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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 oss companies


Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

oss companies  variety of devices and OSs, and give your users a single, consistent knowledge portal through which they can access a range of information. Web consoles can offer rich functionality, too—Figure 4.5 shows an example of a complex analysis that a user can conduct through a Web interface. Web interfaces also mean you don't have to deploy software to everyone's desktop. That's a huge thing, given how disruptive software deployments can be—combined with the training and pain almost always associated with

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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SaaS-based Test Management


Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper test management tool allows for objectivity and efficiency, while enabling you to monitor quality at every step of the testing cycle. Knowing where you are in the testing cycle is key, as is knowing how to mitigate the risks while controlling costs and saving time.

oss companies  Open Source Community | OSS Open Source Companies | OSS Open Source Conference | OSS Open Source Consulting | OSS Open Source Content | OSS Open Source Control | OSS Open Source Definition | OSS Open Source Development | OSS Open Source Directory | OSS Open Source Downloads | OSS Open Source Examples | OSS Open Source Firewall | OSS Open Source Forum | OSS Open Source Framework | OSS Open Source Government | OSS Open Source Information | OSS Open Source Initiative | OSS Open Source Internet | OSS Open Read More

Wrapping Up FOSS Predictions for 2010 with a Look Back


I love end of year predictions. Whether they're right or wrong is one thing, but it's valuable to imagine various scenarios of what might happen. Taking the time to consider and connect what has happened with what might happen, opens new insights. Having said that, I'm not going to make a 2010 prediction about Free and Open Source Software (FOSS). I do, however, want to share some stats about

oss companies  revenue among broader market OSS products compared to Linux isn’t large enough yet to make this one a done deal... I think this may reveal something about the mindset of those adopting FOSS applications. Though again, I don't know the details behind Driver's prediction, I assume he's referring to the model in which users can download an application (or its code) at no charge and implement it in their companies. The application may not have as many features or come with the support that an alternately Read More

Apriso Celebrates 20 Years of Manufacturing Software Innovation




oss companies  to new operating systems (OSs) or hardware. In the day, these would have been big achievements, but nowadays, few vendors ever claim new hardware or OS platforms as “firsts.” In any case, of those 20 milestones, Apriso should be most proud of the following: 2004: 1st business process management (BPM)-based MOM solution to go-live 2006: FlexNet global manufacturing suite released as the 1st process-based global solution for manufacturing operations 2009: 1st business process lifecycle management Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

oss companies  in terms of the OSS side of a communication customer or a CSP, most data of any effect is captured and managed by an Amdocs solution. To that end, Amdocs ClarifyCRM product offers solutions that help companies better perform and manage selling processes across multiple sales channels. The major suite, Amdocs ClarifyCRM Service and Support , offers solutions spanning support centers, contact centers, and self-service solutions, although the product offers certain marketing and analytics capabilities too. Read More

Six Common Mistakes Companies Are Making Today


Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders.

oss companies  Common Mistakes Companies Are Making Today Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders. Read More

Three Steps to Strategic Planning Excellence in Wholesale Distribution Companies


A strategic planning process is critical for distribution companies. Not unlike personal financial planning, distribution executives have to select the best investments needed now to create profitable growth in the future. If you fail to make the right commitments at the right time, you will miss opportunities and increase your risk. This paper outlines a set of core analytics customized for wholesaler distributors.

oss companies  Steps to Strategic Planning Excellence in Wholesale Distribution Companies A strategic planning process is critical for distribution companies. Not unlike personal financial planning, distribution executives have to select the best investments needed now to create profitable growth in the future. If you fail to make the right commitments at the right time, you will miss opportunities and increase your risk. This paper outlines a set of core analytics customized for wholesaler distributors. Read More

Six Mistakes Companies Are Making Today and How You Can Avoid Them


When the economy slows, many businesses react by retrenching and cutting costs. While cost reduction is important, companies often overlook equally critical strategic decisions—opportunities to use business information to strengthen product and service offerings and emerge ahead of the competition. Find out how you can use business intelligence (BI) to avoid the most common mistakes companies make in a down economy.

oss companies  of business intelligence opportunity across your organization. Is Your Company Making the Same Mistakes? Take the Time to Find Out   Mistake 1: Taking Existing Customers for Granted When demand slows, the last thing you want to do is to take your customer base for granted by assuming existing customers will remain loyal through tough economic times. Instead, customers may be faced with their own financial difficulties or could be lured away by incentives from the competition. Staying in tune with the Read More

Mid-size Companies Have Full-size IT Issues


Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them.

oss companies  size Companies Have Full-size IT Issues Mid-size Companies Have Full-size IT Issues James F. Dowling - November 28, 2003 Introduction The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them. IT Managers of smaller enterprises must therefore do the same or more than their larger counterparts with less by necessity. Experience, working with Read More

Technology Secrets for International and Global Companies


With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to effectively serve internal and external customers. There are a number of factors that routinely complicate business efficiency in multilingual and multinational organizations. This paper will address a number of these factors and how they can be mitigated by sophisticated IT systems and database structures.

oss companies  Secrets for International and Global Companies With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to effectively serve internal and external customers. There are a number of factors that routinely complicate business efficiency in multilingual and multinational organizations. This paper will address a number of these factors and how they can be mitigated by sophisticated IT systems and Read More

Top Software for Financial Services Companies


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oss companies  Software for Financial Services Companies Comparing software solutions for financial services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. Read More

Open letter to companies planning on using Social CRM


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oss companies  letter to companies planning on using Social CRM If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM , I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should not only allow me to use social media when interacting Read More

10 VoIP Companies and Technologies to Watch in 2013


The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future.

oss companies  underlying IP technology makes possible great advances in the convenience and capabilities of phone systems method for making voice calls. Read about 10 companies and technologies to watch in 2013, and see how VoIP business and technology can affect your company in the near future. Read More

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Reporting for Midsize Companies


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oss companies  for Midsize Companies Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users. Read More