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Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

oss reviews  as server operating systems (OSs). As previously mentioned , Sage ERP Accpac offers the best of both worlds when it comes to deployment. Companies can select either on-premise or on-demand software deployment (with traditional perpetual license or subscription pricing) options and, if necessary, move between these relatively easily, since both product instances are delivered from one source code. Hence, Sage's partners can also offer a choice to their customers without users having to learn a new Read More
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » oss reviews


Your Guide to OS Virtualization
Today’s information technology (IT) organizations are dealing with the consequences of exploding infrastructure complexity. At the root of the problem is

oss reviews  of systems- Templating, single OSs and applications and other technology advances make management of Virtuozzo VEs and servers much simpler than regular servers or virtual machines. Automate routine tasks- The automation tools and scripts possible with Virtuozzo make managing VEs across servers simple and potentially a single action. Reduce overall management costs through eficiency- Many manageability advances enable much better and eficient server management. Reduce overall management costs through Read More
Spyware versus Viruses
At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind

oss reviews  as they replicate themselves across the Internet. Because antivirus vendors can rely on these more passive research methods, they have not been as prepared for the active approach necessary to combat the unique challenges of spyware detection. In order to maintain a defi nitions database that will effectively defend its users from newly released forms of spyware, an anti-spyware provider must actively seek out new threats and their source location. Keeping up with hundreds of adware companies and Read More
Customer Relationship Management Buyer's Guide (Summary Edition)
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

oss reviews  Relationship Management Buyer's Guide (Summary Edition) Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources and a directory of CRM vendors. Read More
The Anatomy of Retail Sourcing Processes
The most successful retailers are those that continually focus on driving the very best performance from each of their suppliers, and that work collaboratively

oss reviews  not that easily achieved across the board. To recap, these benefits can be seen both at the top line and at the bottom line. At the top line, benefits include growth of private label business, faster time-to-market, better product availability and fewer stockouts, more competitive offerings and improved customer value, and broader access to global sources and growth of direct imports. At the bottom line, decreased costs of goods sold (COGS) and improved margins, improved efficiencies and reduced Read More
Laserfiche, a Brief on its Enterprise Content Management Solution for 2012 and v9
Over the years, Laserfiche, the California-based vendor, has expanded from the records management space to enterprise-class enterprise content management (ECM

oss reviews  a Brief on its Enterprise Content Management Solution for 2012 and v9 Over the years, Laserfiche, the California-based vendor, has expanded from the records management space to enterprise-class enterprise content management (ECM) software. In this TEC Report, TEC director of knowledge services Josh Chalifour reviews three different use cases for Laserfiche’s ECM product and details how the product’s functionality (especially with respect to version 9) can help companies address their content Read More
CTS Guides
CTS Guides provides software selection research and advice, including reviews and reports available on the company@s website.

oss reviews  Guides CTS Guides provides software selection research and advice, including reviews and reports available on the company’s website. Read More
Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry
A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure

oss reviews  its operational support system (OSS) applications—without sacrificing dependability. Read More
Extending VoIP to Remote Locations: Challenges and Solutions
In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to

oss reviews  more companies implement VoIP across the enterprise. It also explains how these challenges can be overcome. By keeping these concepts in mind as they plan their VoIP deployments, corporate IT departments and service providers alike can avoid the pitfalls experienced during the first wave of implementations. The survivability issue It's a given that voice service is absolutely critical to every business. That's why so many companies hesitated to deploy VoIP for so long. They were not going to entrust Read More
NRF 2013 Highlights: Technology Driving Customer-centric Retail
Today's always-on mobile and digital lifestyle has put consumers in the driver's seat. Customers are more empowered than ever before, with immediate access to

oss reviews  2013 Highlights: Technology Driving Customer-centric Retail Today's always-on mobile and digital lifestyle has put consumers in the driver's seat. Customers are more empowered than ever before, with immediate access to up-to-date pricing and deep product information and peer reviews thanks to the latest smartphones and Internet-enabled devices. See how this has impacted the retail industry and how retailers are responding to get customers to buy into their products. Get the highlights from NRF 2013. Read More
QAD Leads AIAG Discussion with Ford, Chrysler, GM, and the Global MMOG/LE Work Group
It is hard to think of any ERP vendor that has as much cred in the automotive industry as QAD does, owing to its longstanding involvement in the Automotive

oss reviews  Leads AIAG Discussion with Ford, Chrysler, GM, and the Global MMOG/LE Work Group It is hard to think of any ERP vendor that has as much cred in the automotive industry as QAD does, owing to its longstanding involvement in the Automotive Industry Action Group (AIAG) and its standards and guidelines development . Materials Management Operations Guidelines/Logistics Evaluation (MMOG/LE) supports manufacturers in assessing, improving, and benchmarking materials management and logistics processes. This tool Read More
Are You Ready for Enterprise Feedback Management?
Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your

oss reviews  feedback from multiple stakeholders, across multiple channels, but also disseminating real-time, actionable information across the company to where it is most relevant, and then enforcing accountability for follow-up and service lapse recovery. More than Just a “Software Solution” EFM is not just a piece of software – it is a way of doing business. EFM goes hand in hand with a customer-centric culture. However, the implementation of a true customer-centric culture requires a demonstrated commitment Read More
Employee Performance Management: Making It a Reality in Your Organization
Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems

oss reviews  electronic document handling (e.g. loss of file attachments, etc.) Failure to complete appraisals/Unprofessional appraisal process Resulting in situations where top performers are being lost, employees are dissatisfied and productivity is affected Creating risks around accreditation Creating risks around litigation and cost for wrongful dismissals Whether these or other so-called pain points are identified and an organization-specific set of requirements is laid out, HR practitioners can then view top Read More
17 Rules of the Road for Customer Relationship Management
Customer relationship management (CRM) is more than a product@it’s a philosophy. That’s why, when it comes to CRM systems, it’s important to understand all the

oss reviews  for product demos. Once possible products and vendors are identified, a demo will be a critical factor in determining which solution is best for your company. But before inviting vendors to perform their demos be sure you have told them exactly what you are looking for. Why waste time evaluating a product that may be very functional but just will not work in your environment? Also be sure to find out from the vendor what platform is required to run the demo. Again, don't waste time scheduling a demo only Read More
Making Multi-rater Feedback Work in Professional Services Firms
For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only

oss reviews  Options . The Missing Boss On TV shows an oice is a place where the boss is near at hand, drifting in and out of the workplace to observe, coach and direct. This may represent life in some oices, but it isn’t the case for people in most professional services irms. Professionals, such as consultants, accountants, architects and lawyers typically work on many diferent accounts or projects, continually moving on to new teams with diferent leaders. At Clark Nuber, an accounting irm based in Bellevue, WA, Read More

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