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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outbound dialers


SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

outbound dialers  percentage of inbound vs. outbound calls? What are the percentages of internal, local, long-distance and international calls per month? How many remote or mobile users do not have a local office? Define your business requirements clearly: Prepare a list of critical as well as optional business needs. Be sure of the optional needs that can be negotiated for a lower cost. Use our Product Requirements Worksheet to define your detailed product requirements. Determine buyer type: Refer to our Buyer Type

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Order Management RFI/RFP Template

Order Promising, Inventory Management, Sourcing, Execution Visibility, Inbound and Assembly Coordination or Multi-site Changing, Shipping and Outbound, OM-Specific Technology, Product Technology  

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

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WAVE


INITECHS WAVE is a warehouse and transportation management system (W/TMS) that includes functionality for inventory control, receiving and put-away, order fulfillment, replenishment, and a variety of inbound and outbound operations. The software is radio-frequency (RF)-device compatible, and can be integrated with other systems such as sorters, diverters, conveyors, and pick-to-light and put-to-light systems. WAVE also includes built-in reporting and auditing tools.  

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Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

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Sendmail Matures


In 1981, Eric Allman developed sendmail to route messages between disparate mail systems. Two years later, in 1983, sendmail version 4.2 was shipping with 18 different vendor UNIX systems.

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How Effective Project Management Leadership Enabled the Logistics Industry to Reap Large Rewards, Part 2


Emerging Trends in the Logistics and Distribution Knowledge Areas 1. RFIDRFID technology is the hardware used to communicate information (typically bar code information) to computer software systems that gather and use the data (such as a WMS). The manufacturing of RF equipment is dominated by several market leaders that typically go to market through various distribution channels, including

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Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System


This may be a challenging economic period, but smart companies will use it as an opportunity to examine operational efficiency and best practices to reap benefits once the market improves. Your warehouse management system (WMS), a vital component of the supply chain execution suite, should be a key contributor in the search for cost-saving efficiencies—as well as the integration of your global supply chains. Learn more.

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SAP Declares Victory Over Manugistics, Takes Aim at i2


On February 25 in Waltham, Massachusetts, SAP proclaimed itself the number two vendor of supply chain management solutions. Many in the room were openly skeptical, but does SAP have a case?

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Glovia Confirms the Potential of Its G2 ERP at User Conference


Recently I was kindly invited to attend the Glovia G2 user conference, hosted by Glovia, a subsidiary of Fujitsu, in Las Vegas, Nevada. The event wasn’t particularly large in terms of the number of attendees, so it was quite focused, and Glovia’s management and key people were fully available for questions in a very open and casual manner. I also discovered that many Glovia clients have known

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Taking Stock of TAKE Supply Chain Solutions - Part 2


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions (the company is

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