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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 outlook help desk form


A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

outlook help desk form  ( Microsoft Office , Outlook , and Project , as well as with mobile devices, scanners and business intelligence [BI] tools) and back-office applications ( Great Plains Accounting ). Surado CRM 5.0 has also enhanced its level of integration with Intuit QuickBooks . This is in alignment with Surado's focus on the SMB market, where such systems are widespread. With the optional add-on Surado Integration module, back-office applications like financials, enterprise resource planning (ERP), supply chain

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Business Intelligence: Driving Better Business Performance for Companies with Changing Needs


When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the resources to process data and turn it into business insight, or their systems may not be able to keep pace with organizational growth. This can severely limit their ability to compete—and ultimately, to survive.

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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The Formula for Product Success: Focus on Flexibility and Cooperation


Jeeves has retained the concept of having a single innovative product with broad and reliable functionality, and an open architecture. But beyond the solid nature of the product, Jeeves also takes pains to communicate effectively with both customers and partners.

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Lozeau Selects Commsoft Fidelio ERP with the Help of TEC Software Selection Services


Lozeau, a retail company providing cameras, video cameras, accessories, and services, recently selected Commsoft to meet its enterprise resource planning (ERP) needs. Commsoft was chosen from among ten vendors of viable solutions during a selection process headed by TEC’s selection services group. Lozeau looked to the expertise of TEC’s team for assistance throughout the software selection

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Dell and Red Hat Form Alliance


Dell and Red Hat have tightened their relationship, announcing new initiatives for products and services/support.

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How Can IT Help Competitiveness These Bleak Days? - Part 1


A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming) a panel discussion on a late Friday afternoon. The expert panel explored reasons for companies to maintain IT investment even (if not especially) during difficult economic times. Bruce Richardson, the Chief Research Officer of AMR Research

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10 Tips to Help You Prepare for Your ERP Software Selection


With the complexity of enterprise resource planning (ERP) software selection increasing in proportion to the rising number of options in an ever-changing ERP solutions market, how do you select an ERP solution that is the right fit for your business? Reduce your risk and alleviate the complexity with these 10 crucial ERP software selection tips.

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Analytics To Optimize Marketing Performance—Tools Can Help Marketers Make Better Decisions


Marketing departments cannot optimize what they are not managing, and they cannot manage what they are not measuring. This analyst piece from Ventana Research shows that to be able to take control and do effective planning, marketers need insights that can only be supplied by marketing analytics.

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TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) announces the launch of its newly redesigned TEC White Papers site, with improved registration and search functionality. The site is designed to provide companies with the research tools they need to help them find key product information related to technology purchases.

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Sage SMB Hiring Outlook Survey: Demand Matters


Sage recently announced the results of the Sage SMB Hiring Outlook Survey, which examined the hiring outlook of U.S. small and midsized businesses in 2013. The survey found that of the 973 businesses surveyed, 25 percent reported that they either have hired or will hire in 2013; 47 percent of businesses expect their staffing levels to remain the same in 2013, and 7 percent said they would decrease

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