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Software Functionality Revealed in Detail
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 outlook helpdesk


RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

outlook helpdesk  CustomerFirst interfaces with MS Outlook to add ticklers, alerts, and tasks. The SalesFirst suite tackles the marketing and sales processes and complements CustomerFirst. All data from both interaction tools are stored in a single data repository and shared throughout the entire organization. SalesFirst encompasses key feature such as, a contact management tool, a marketing campaigns and lead generation tool, a sales opportunities and forecasting tool, and a literature fulfillment. All RTI's applications

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Encompix--Thriving on Encompassing Complexity Part One: Event Summary


If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

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Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 1


Undoubtedly, the recent major event at Epicor Software (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids, and CEO departures) was the launch of the next-generation Epicor 9 product suite in late 2008. Epicor hails Epicor 9 as an entirely new generation of business application that "redefines how enterprise systems are both built and used." For

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Jive


Jive offers a set of social tools that consists of core social business platform functionality and a series of atypical applications. Collaboration tools (Activity Streams), social intelligence (Jive Edge), integration with Microsoft SharePoint, Office, Outlook (Jive for Microsoft), social media integration (Jive Fathom), app integration (!App Experiences), and mobility (Jive Present) form the core of the platform. Jive Find is an intelligent search tool that bases its search results on individual activities and connections to other individuals to better predict what prospects are looking for. Jive Anywhere introduces a smart Web browsing tool that morphs into browsing Internet activity as well as other in-house systems such as customer relationship management (CRM) or enterprise resource planning (ERP).

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SAP Thrives On Competitors' Plight, In Part


SAP announced upbeat results for Q2 2001 and reconfirmed the positive outlook for the rest of the year amid the bloodbath of many of its competitors. However, negative license revenue growth in the US, a likely cascading economic slowdown from the US to other markets, and net profit restatement owing to the investment in money burning Commerce One, may give rise to a careful scrutiny and moderate caution.

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Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications


System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Lawson Means Business with HCM (But Wait, There's More...)


Lawson Software (NASDAQ: LWSN), headquartered in St. Paul, Minnesota, the United States (US), and with offices around the world, provides software and service solutions to about 4,000 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Its solutions include Enterprise Performance Management (EPM), Supply Chain Management (SCM), Enterprise

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Active Voice Adds Unified Messaging to Cisco’s CallManager


The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

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Exploring Epicor Productivity Pyramid - Part 2


Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s main business strategies: to extend the value of several of its mature enterprise resource planning (ERP) applications by making enterprise data readily and easily available to all stakeholders. My blog post then zoomed on to the Epicor

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Microsoft Dynamics and the 2007 Microsoft Office System: Integration Highlights


Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.

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