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Software Functionality Revealed in Detail
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 outlook helpdesk


RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

outlook helpdesk  CustomerFirst interfaces with MS Outlook to add ticklers, alerts, and tasks. The SalesFirst suite tackles the marketing and sales processes and complements CustomerFirst. All data from both interaction tools are stored in a single data repository and shared throughout the entire organization. SalesFirst encompasses key feature such as, a contact management tool, a marketing campaigns and lead generation tool, a sales opportunities and forecasting tool, and a literature fulfillment. All RTI's applications

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » outlook helpdesk

Encompix--Thriving on Encompassing Complexity Part One: Event Summary


If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

outlook helpdesk  also likes its future outlook despite its seemingly narrow marketing opportunity, as it estimates approximately 7,000 mid-market prospective customers in its target geographies in the US Midwest, Northeast, West Coast, Southwest, and Canada. With the touted (approximately) 80 percent success rate against its usual suspect direct competitors, such as Lilly Software , Jobscope , Made2Manage , Epicor (the Vantage product), MAPICS (the SyteLine product), Visibility , and Microsoft Business Solution ( MBS ) So Read More

Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part Two: How Scala Complements Epicor


The merger looks like a positive move for both companies and their customers, since Epicor obtains a foothold in some complementary geographic regions, and in certain discrete manufacturing and service industries it has not really penetrated in the past by acquiring a reasonably run vendor without much excessive baggage.

outlook helpdesk  accessible from both Microsoft Outlook and the Web, and integrates with iScala ERP and other business systems. iScala SCM , which is packaged to address typical business needs, starting with logistics (purchase and inventory management), warehouse management (including quality control), manufacturing (planning, configuration, shop floor control), tools (such as lead time management, available to promise [ATP] and drop shipment), and integration solutions. iScala Contract Management , Project Management , Read More

United Messaging to Provide Enhanced ASP Messaging Services


Through a combination of enhancement offerings such as anti-spam, anti-virus and enhanced fault tolerance, look to see United Messaging to maintain its foothold at the head of the messaging ASP pack.

outlook helpdesk  Messaging to Provide Enhanced ASP Messaging Services Event Summary ORLANDO, FL, January 17, 2000 - United Messaging, Inc., the leading Massaging Application Service Provider (ASP), today announced a complete solution for the management of SMTP messaging services. United Messaging's Message Control Service provides a comprehensive set of SMTP boundary services including fault tolerant operations, primary and secondary MX routing, virus detection and blocking, SPAM prevention, content filtering, Read More

Microsoft Office 2000 SR-1 Adds Dysfunction to the Windows Family


Once upon a time, Microsoft products could only be used after the first service pack was released. With Microsoft Office 2000 SR-1, Redmond sets out to prove that the second service pack’s the charm, now.

outlook helpdesk  Tools, Office Web Server, Outlook, PowerPoint, Project, Publisher, and Word. The brunt of the patches affect Excel, Word and Outlook. Microsoft recommends all Office 2000 users install SR-1 to ensure the latest features and patches are available. New retail copies of Office 2000 will include SR-1 as part of the product. Market Impact At least in theory, you can download MS Office 2000 SR-1 from http://officeupdate.microsoft.com/info/officeksr1.htm. But the first question is why? Microsoft does a stellar j Read More

Nimble Releases New Social CRM Platform


Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his

outlook helpdesk  Contact management: mostly with Outlook and Maximizer , but also Gist . I manage my calendar in Outlook but I also use Tungle for people who cannot see my Outlook calendar. For communication , I use Outlook for e-mails, Twitter and LinkedIn , sometimes Gist, and sometimes Maximizer. Collaboration is the most challenging aspect, since the tools I tried ( Chatter.com and Google Wave ) do not integrate with the solutions mentioned above. In other words, I need at least 3 or 4 different tools or solutions, Read More

HyperOffice versus Microsoft SharePoint: A Comparative Analysis


Collaboration technology is the new e-mail. But how do you know which collaboration solution will best suit your needs? Compare the comprehensive functionality of Microsoft SharePoint with HyperOffice, including e-mail, collaboration, document management, intranet/extranet, content management, and support. HyperOffice has been designed specifically for Outlook users who want the functionality of Microsoft Exchange.

outlook helpdesk  been designed specifically for Outlook users who want the functionality of Microsoft Exchange. Read More

SAP PLM: Outlook and Predictions


This year, product lifecycle management (PLM) vendors have put many interesting initiatives on display to PLM buyers. These initiatives include the possibility of generating more synergies between enterprise search and PLM, more intuitive decision support in design and engineering, connectivity between direct modeling and history-based modeling in computer-aided design (CAD), social product

outlook helpdesk  PLM: Outlook and Predictions This year, product lifecycle management (PLM) vendors have put many interesting initiatives on display to PLM buyers. These initiatives include the possibility of generating more synergies between enterprise search and PLM, more intuitive decision support in design and engineering, connectivity between direct modeling and history-based modeling in computer-aided design (CAD), social product development in the cloud, etc. Although most of these initiatives need more time Read More

Abas Business Solutions (PRC) Ltd.


The core competence of the ABAS Software AG is the development of flexible ERP and eBusiness software for medium-sized companies with up to 1,000 employees. More than 2400 customers throughout the world have opted for both ABAS as IT specialist and for the integrated abas Business Software.Abas Business Solutions (PRC) Ltd. was set up in 2003 specifically servicing both the local Chinese as well as the international customers in China. Our range of services includes implementation, hardware and network support, customization, users training and helpdesk.

outlook helpdesk   Read More

The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 2


Part 1 of this blog series went through the first three generations of the Microsoft Dynamics NAV product, which at the time was called Navision and was owned by the formerly independent namesake company. How has new parent Microsoft treated the product since acquiring it in 2002? Well, ongoing feedback from customers, partners, and market observers shows that Microsoft Dynamics NAV

outlook helpdesk  users of Microsoft Office Outlook 2003 , whereas any analytical charting result could be presented in Microsoft Excel Viewer . Analytics had long since become an increasingly important aspect of enterprise resource planning (ERP ) software, and the company then leveraged Microsoft SQL Server Reporting Services (SSRS) and Analysis Services to package a set of ready-made analysis tools and graphical views of common key performance indicators (KPIs ) by dimension . Further along the lines of delivering Read More

Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.

outlook helpdesk  , and synchronization Microsoft Outlook between Microsoft Exchange Server and SAP ERP processes. Both Microsoft and SAP pledged to sell and support the product, which was first released to fifty pilot customers in late 2005 before it was made generally available (GA) in mid-2006 with its official name: Duet . At the time critics were quick to note that the product covered only a handful of simple business processes and that it was more eye candy than an order winner . However, they did see that the Read More

Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary


While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents.

outlook helpdesk  collaboration facilities of Microsoft Outlook and the integration facilities of BizTalk Server to solve the supply chain connectivity part of the overall supply chain management (SCM) puzzle. The product facilitates inter-company collaboration (through minimizing data capturing and paper-based processes) with several key software components, tools, and community-building services, which will eventually include connectivity options for trading partners of all sizes, a trustworthy Web services network, a Read More

Professional Services Are Catching-up With CRM


The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. Interface Software, which is focused on the professional services market, is an example.

outlook helpdesk  integrated to the Microsoft outlook interface which professionals are seemingly familiar with. Users would navigate smoothly between Outlook Contact manager to the fully HTML, zero footprint Interaction GUI (graphical user interface) either to complete a task or to access a 360 view of their client. InterAction provides a centralized repository for storing client and prospect information. Users can create fields, classifications and otherwise customize the system to their unique environments. The system i Read More

Active Voice Releases Unity 2.4


Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).

outlook helpdesk  of ViewMail for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL). Unity 2.4 also allows a user to redirect e-mails and their associated attachments with a common touch-tone telephone due to an enhanced fax module, which offers up to 24 ports of fax capacity. Unity Enterprise is recognized as one of the three leaders in the Unified Messaging field. They compete directly with AVT Corpora Read More

Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications


System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

outlook helpdesk  the Microsoft Exchange and Outlook platforms. NSi's AutoStore is an application that will allow customers to easily send fully indexed hardcopy documents in one simple step to virtually any database, such as Microsoft Exchange public folders and the Microsoft SQL database. Both products will enable businesses to reduce costs by facilitating effective collaboration. Market Impact The HP 9100C is a digital scanner, which will utilize Notable Solutions Inc.'s ABMsync to provide thorough integration with Read More