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Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

outlook online email  While contextual navigation within Outlook to different LOB units is available either online or offline, contextual navigation from Outlook to LOB ERP systems is possible only in the online mode. Epicor IW can journal the correspondence by existing LOB ERP systems. Data can be downloaded straight into the Office application or used offline (and then any changes can be synchronized with the ERP database), as there is offline transaction support. Users can work in a disconnected and mobile mode, track Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » outlook online email


Lombardi Software Teamworks 7.0 for Business Process Management Certification Report
Lombardi Software's business process management (BPM) system, Teamworks 7.0, is now TEC Certified. The certification seal is a valuable indicator for

outlook online email  provides a convenient Microsoft Outlook plug-in that allows users to access most popular BPM functionality directly within Outlook. Process Center: All process artifacts, process applications, and reusable elements that are created as part of a BPM program are available for business analysts and other relevant users through a graphical view of Teamworks Process Center. Back-in-time versioning: Historical version of a process can be retrieved instantly and conveniently. Users can also run the entire Read More...
Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect
I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through

outlook online email  products feature rich a Outlook-like client (although the nascent Oracle Service Cloud will certainly fix that usability issue). Salesforce.com ’s Service Cloud , Desk.com , Microsoft Dynamics CRM , Zendesk , Emailtopia , LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability. Consequently, KANA has lately experienced a major traction with many substantive wins. In total, 60 customers have recently been added globally, and 25 of Fortune 100 companies are now KANA Read More...
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

outlook online email  2000, 2002, 2003 and Outlook Express. The system is configurable in minutes no other software is required on the desktop. Response Manager's easy-to-learn interface and intuitive design mean that quick deployments are guaranteed. Case Studies Sales and Marketing Problem: As the VP of Sales, you are concerned about inbound email inquiries being answered promptly. Also, after they have been re-routed to the proper sales agents, you're not sure what happened to those leads. Details: The marketing group is Read More...
Microsoft Exchange 2000 Merits Cautious Optimism
The biggest Exchange 2000 issue is not technology, but detailed and structured planning.

outlook online email  Access Protocol (LDAP) and Outlook Web Access Client (OWA). Unfortunately the product was still bug ridden, and users found issues ranging from the central Exchange Database, known as the Information Store, freezing for unknown reasons to TCP/IP memory leaks. Microsoft is now releasing Service Pack 3 for Exchange 5.5 to address a host of calendaring, store, and interoperability issues. Exchange's largest two competitors are Lotus Notes and Novell's GroupWise. Sendmail, another competitor with a narrower Read More...
Analysis of Critical Path's Alliance with yesmail.com for Permission Email
In direct correlation to the success of Internet based Permission email, advertising dollars are starting to be redirected from standard advertising companies

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A Question of Continuity: Maximizing Email Availability for Your Business
This white paper looks at the value of email availability and how it can be improved. It examines the key characteristics and capabilities of each type of

outlook online email  email availability,high availability architecture,high availability solutions,downtime bra,downtimes,99.9999,availability analysis,high availability software,high availability system,website downtime,uptime guarantee,high availability clustering,downtime with fanatical,downtime with support,5 nines Read More...
Online Invoice Presentation and Payment: A True Value Proposition
With traditional paper-based invoicing, the cash conversion process is lengthy and very inefficient. Today’s pressures to be accountable mean that you must

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How to Use Lotus Domino to Publish Policies and Procedures Online
Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the

outlook online email  to Use Lotus Domino to Publish Policies and Procedures Online Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform. Read More...
HIPAA Compliance and the eSureIT Online Backup Service
The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that

outlook online email  Compliance and the eSureIT Online Backup Service The US Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to health care providers, health plans, and clearing houses that electronically maintain or transmit health information. Among other things, these entities are required to have data backup plans, disaster recovery plans, and emergency mode operation plans. Fortunately, there is a way to meet these security and contingency requirements. Read More...
Maintenance Connection Onsite/Online for CMMS-EAM Certification Report
Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset

outlook online email  Connection Onsite/Online for CMMS-EAM Certification Report Maintenance Connection Onsite/Online (v. 5.0) is TEC Certified for online evaluation of computerized maintenance management system (CMMS)–enterprise asset management (EAM) solutions in the Asset Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More...
Plex Online for Discrete Manufacturing ERP Certification Report (2010)
Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center.

outlook online email  Online for Discrete Manufacturing ERP Certification Report (2010) Plex Online is now TEC Certified for online evaluation of enterprise resource planning (ERP) software for discrete manufacturing in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Case Study: OnDemand Gives BECU Online Training Success
BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing

outlook online email  Study: OnDemand Gives BECU Online Training Success BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing the needed training results. The company realized it needed a solution that would scale with the company’s rapid growth and provide functionality for employee performance management. Find out why the company chose Cornerstone’s OnDemand LMS to address its needs. Read More...
Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution

outlook online email  Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits. Read More...
More Than Just Email Filtering
The evolving sophistication and rapid proliferation of email-borne threats advance too quickly to be countered with conventional e-mail security methods

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