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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsource reports


Who Benefits from Outsourcing?
While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced

outsource reports  function, the opportunity to outsource and offshore should never be taken lightly. There are also other considerations — economic effects, political consequences, and even cultural limitations. So who really benefits from outsourcing and offshoring when there are so many issues and constituencies involved? This White Paper explores the economic and political implications of outsourcing and offshoring, while identifying cultural differences that can make or break a sourcing relationship and examining

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » outsource reports

Call Center Protocols: Getting Problems Solved!


Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge

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Cloud Manufacturing ERP Solution Rootstock Now TEC Certified


TEC is pleased to announce that Rootstock is now TEC Certified in the enterprise resource planning (ERP) Evaluation Center. To obtain TEC certification, Rootstock completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of Rootstock functionality with TEC analysts. Rootstock has been certified under the ERP for Discrete, ERP for Manufacturing (SMB), and

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Accountants Deserve Better?


Accounting and Business Accounting departments have long suffered from being considered as serving a lower-priority function and playing a subsidiary role to other departments in any business—i.e., a “non-value creating” activity. Many business owners and top managers consider accounting as government mandated and a pretty much useless function. They also view accountants as boring bean

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Seven Steps to Flawless Business Intelligence


Business intelligence (BI) capabilities transform vast amounts of data into relevant information that organizations rely on to make decisions and manage performance. Most companies have some form of BI, and most are familiar with its benefits. However, in order to extract maximum advantage from BI initiatives, it is necessary to be aware of—and avoid—their seven “fatal flaws.”

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Mixing It Up with Insource, Outsource, and Offshore


Most research shows that offshoring and outsourcing are clearly the next wave of improvement initiatives for delivery of support services, but how do you decide whether outsourcing or offshoring are right for your organization? It may be helpful to examine the lessons learned from companies who have already made the internal build versus external outsource, and onshore versus offshore decisions.

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Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform


Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial budget managers, and departmental managers need to make better decisions. This white paper outlines the best practices needed to streamline the planning cycle, increase operational efficiency, and empower staff to make better decisions. Download now.

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MAPICS Reports Solid Profitability Despite Dismal Fiscal 1999 4% Growth


On October 27, MAPICS, Inc. reported revenues and net income for the fourth quarter and fiscal year ended September 30, 1999. For fiscal 1999, total revenues amounted to $134.7 million compared with $129.7 million in fiscal 1998. Net income for the year totaled $13.2 million, or $0.62 per share (diluted), compared with $18.7 million, or $0.81 per share (diluted) in the prior year.

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Oracle Reports Strong Profits


On December 14, Oracle Corporation announced record second quarter results for the period ended November 30, 1999. For the quarter, net income increased 40% to $384 million, or $0.26 per share, while total revenue grew to $2.3 billion. This compares to net income of $274 million, or $0.19 per share, and revenue of $2.1 billion for the same period a year ago.

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Crimsonwing - the Malta Case Study


When considering to outsource processes, enterprises must determine risk well beyond operational issues. Security, political, economic, tax, and legal risk all must be factors. Malta is an emerging offshore location not only because of its growing skill set, but because it is extermely stable in all these areas.

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Reporting 2.0 - A new era in business reporting


Reporting 2.0 is the new era in web-based business reporting where end users can create, interpret and extend their reports or analyze report data in real-time with no IT overhead. Find out more.

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