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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsourced contact centre selected by software giant to provide lead


Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

outsourced contact centre selected by software giant to provide lead  at those who provide outsourced services, such as MHPs. It examines how they process transactions and how they are audited. PCI DSS Payment Card Industry Data Security Standard: MHPs do not comply directly with PCI standards, but they can help their customers to. The standard which details how payment card information should be handled requires certain levels of physical and virtual security. PRINCE2 A project management method defined by the UK's Office of Government Commerce (OGC) for UK government

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM) RFI/RFP Template

Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points, Platforms, Security, Administration, Lead Management, E-mail Marketing, Product Technology, and Support 

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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

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How to Use Lotus Domino to Publish Policies and Procedures Online


Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform.

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Epicor Financial Management Software (v. 9.05) for Financial Packages Certification Report


Epicor Financial Management Software (v. 9.05) is now TEC Certified for online evaluation of financial packages in TEC’s Accounting Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Take HR to the Next Level: Engage Your Employees to Drive Better Business Value


Human resources (HR) professionals know how critical people are to business success. But what’s more elusive is how to unlock the true potential of people. This discussion focuses on the interrelated topics of people, work and culture, and some new approaches to optimizing all three.

Workforce science analytics can help determine what talent to recruit and hire and also how to deploy, develop, and engage them and help them be successful. Social cooperation tools can help employees connect with one another, learn from one another, and collaborate with customers and business partners to get their work done with better results. By cultivating an engaging culture that’s aligned with business strategies, organizations can enable employees to increase their efficiency, productivity, and agility. In short, companies are starting to use talent analytics and social collaboration tools to take an employee-centric strategic results that yields better business results.

Moderated by Barbara Lombardo, Partner and North America Talent & Change Practice Leader, IBM Global Business Services, this discussion features Tony Coe, Director of Culture Research and Consulting, IBM Smarter Workforce; Chris Broderick, Director of Workforce Analytics and Consulting, IBM Corporation; and Doug Grant, Director of Total Rewards and Organizational Analytics, Johnson & Johnson.

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How to Make People More Willing to Share Knowledge in Their PLM Environment


In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that

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From Promises to Proof: How to Demonstrate Value to Your Customers


For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

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Mesonic Business Software


Founded in 1978 in Vienna, Austria, Mesonic is a developer of commercial business and e-business software solutions, including financial and accounting, inventory management, asset accounting, payroll, and production. With sales offices in Germany, Italy, the United States (US), and Columbia, Mesonic has over 50,000 customer companies of all sizes in retail, manufacturing, and other areas of the public sector, including McDonald's, Price Waterhouse, and Deutsche Synchron.

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Addsum Business Software


Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven custom programming and commercial software development services. Addsum’s applications run almost exclusively on Microsoft network operating system platforms. The company is located in Salt Lake City, Utah (US).

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Got BI? Now You Need to Hire a Data Geek. Here’s What to Look For.


According to a poll conducted by KDnuggets, salaries in the analytics and data mining space are up in 2011. While there is no direct proof that the data explosion is increasing the need for business intelligence (BI) or business analytics (BA) specialists, it’s only natural that the increase in BI software adoption and demand for analytics should promote the growth of BI job offerings.

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The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring failure.

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