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Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling

outsourcing agreements  of work, and the outsourcing provider charges the company a fee. The fee can take many forms: by the transaction, by labor hour, cost per unit, cost per project, an annual cost, cost by service levels, or other possible arrangements. In exchange for the fee, the customer is provided a product or service at a guaranteed quality or service level. Many contracts stipulate specific, measurable metrics called Service Level Agreements (SLAs). These SLAs might define the acceptable quantity of defects per lines Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing agreements


10 Key Considerations When Outsourcing QA and Testing Services
With the increase in global IT outsourcing agreements, many companies are looking at outsourcing quality assurance (QA) and testing to ensure high-quality

outsourcing agreements  Key Considerations When Outsourcing QA and Testing Services With the increase in global IT outsourcing agreements, many companies are looking at outsourcing quality assurance (QA) and testing to ensure high-quality deliverables and gain competitive advantages. These companies need to select an outsourcing partner that has local and offshore test centers—and a strong on-site consultancy presence. Find out about these and other issues that will help you in the short and long term. Read More...
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

outsourcing agreements  Speeds and Feeds-ERP Outsourcing for the Mid-market Forget Speeds and Feeds-ERP Outsourcing for the Mid-market If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Outsourcing ERP and other IT services has become a common practice for many businesses. With OneNeck, each customer solution is uniquely designed to boost the performance of existing IT systems while minimizing costs. Source : OneNeck Resources Related to Forget Speeds and Read More...
How to Ensure IT Outsourcing Value in the Public Sector
In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most

outsourcing agreements  solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how. Read More...
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

outsourcing agreements  profile of the ideal outsourcing partner, should evaluate people, process, technology, and risk: People—What skills exist today and what skills are lacking? When will next generation skills be required? Does the company have strong middle management and project management resources? How effective is project management? What is the company's culture as it relates to using third parties for support? Does the company tend to build everything on its own, or does it purchase everything it needs from Read More...
Achievo Outsourcing Suite


outsourcing agreements  Outsourcing Suite Read More...
Executive Decisions for Using IT Outsourcing, Hosted Systems, and Enterprise System Management
Information technology (IT) executives are beginning to seriously re-evaluate their highly hyped, service-oriented architectures (SOA) strategies—and

outsourcing agreements  Decisions for Using IT Outsourcing, Hosted Systems, and Enterprise System Management Information technology (IT) executives are beginning to seriously re-evaluate their highly hyped, service-oriented architectures (SOA) strategies—and consequently, their IT outsourcing, hosting, and enterprise system management strategies. However, creating long-term strategies is complicated by the wide range of available service delivery models. That’s why it’s vital to uncover the important concepts—and Read More...
Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems

outsourcing agreements  Reality Check on Today’s Outsourcing Market Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing. Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

outsourcing agreements  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full Read More...
Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed

outsourcing agreements  Web-based Product Development Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed, enterprises are finding it more and more difficult to keep pace with new technology trends and complexities, and a growing diversity in the skills needed. So how can an enterprise ensure internal and competitive gains? Outsourcing? Maybe. But where’s your safety net? Read More...
Outsourcing Supply Chain Planning Processes
Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing

outsourcing agreements  of offshore business process outsourcing (BPO) and application development and maintenance (AD/M) providers, have convinced many companies to outsource their business process and software development activities (see Outsourcing 101—A Primer ). For a company considering an outsourcing strategy for their supply chain planning (SCP) processes, there are some unique aspects that should be addressed, since both BPO and AD/M may come into play. First, the quality and performance of SCP solutions are critical Read More...
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers
In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best

outsourcing agreements  , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Outsourcing Evaluation Center , users are able to identify their high-level requirements, run outsourcing Read More...
Sunny Malta as an Nearshore IT Outsourcing Location
Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently

outsourcing agreements  as an Nearshore IT Outsourcing Location Sunny Malta as an Nearshore IT Outsourcing Location If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Crimsonwing provides IT solutions to clients in the UK, Holland and Malta . Source : Crimsonwing Resources Related to Sunny Malta as an Nearshore IT Outsourcing Location : Outsourcing (Wikipedia) Information Technology (IT) (Wikipedia) Sunny Malta as an Nearshore IT Outsourcing Location Read More...
Using IWR to Cut Labor Costs without Outsourcing
Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as

outsourcing agreements  Cut Labor Costs without Outsourcing Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as data entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus. Read More...
Winning Outsourcing Strategies
Outsourcing is increasingly used to reduce costs and increase value@but it has its risks. As companies look to push more of their custom software application

outsourcing agreements  Outsourcing Strategies Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing. Read More...

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