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Software Functionality Revealed in Detail
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 outsourcing exchange


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling

outsourcing exchange  of work, and the outsourcing provider charges the company a fee. The fee can take many forms: by the transaction, by labor hour, cost per unit, cost per project, an annual cost, cost by service levels, or other possible arrangements. In exchange for the fee, the customer is provided a product or service at a guaranteed quality or service level. Many contracts stipulate specific, measurable metrics called Service Level Agreements (SLAs). These SLAs might define the acceptable quantity of defects per lines

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » outsourcing exchange

Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

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An Indian’s view on the Chindian software outsourcing condition


I was positively staggered to read the article “Should North Americans Send More Software Development Work to China?” Perhaps my opinions are underlined with a bias of the South Indian (you’ll find Bangalore in those parts) variety, a fierce one at that too (which is why I have long abstained from writing the article “Why Indian outsourcing is the next best thing to sliced bread”). Nevertheless, I

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Mail.com to Join the Microsoft Exchange 2000 ASP GoldRush


Through the "official" Microsoft Exchange agreement Mail.com hopes to increase its market share. Mail.com’s differentiator is its proprietary MailZone and FaxMailer products which allow for Fax integration and enhanced security.

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Outsourcing Security Part 1: Noting the Benefits


Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. Faced with the complexity of providing effective security, many companies are turning to outsourcing.

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Outsourcing Center


Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

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Ramco and WNS Partner for HR Outsourcing


Ramco Systems, an enterprise software product company focused on delivering ERP applications on cloud, tablets, and smartphones, recently entered into a strategic partnership with WNS Holdings Limited (WNS), a provider of global business process outsourcing (BPO) services . This move marks Ramco’s entry into the platform-as-a-service (PaaS) space.

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Microsoft Releases Preview of Exchange Server 2000


Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed via Microsoft's web site at http://www.microsoft.com/exchange. The product is available in English, German, French and Japanese versions.

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Managing Risks Associated with Outsourcing


Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks.

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Software Outsourcing Service


Depending on customers' needs, HopeRun provides offshore software outsourcing using a number of different models, including application development, QA, software localization, and operation support and maintenance. HopeRun provides application development in its complete cycle from business requirement analysis, design, development, testing, delivery, and up to post-production maintenance. Due to the company's strict compliance to CMMI3, HopeRun guarantees its development cycle follows industry standards and its final deliverables are of high quality. For customers in need of outsourcing QA processes or expanding their existing QA teams, HopeRun has a team of QA specialists. The company's service includes regression testing, performance testing, test case design, and automated test scripts. HopeRun's QA team can take advantage of the potential time zone difference and provide overnight QA services to its customers. If a company's software products are written in English or Japanese and are ready to be marketed in other languages such as Chinese, HopeRun provides localization service to make those products ready for the global market. Finally, with engineers experienced in a wide range of platforms such as Windows Servers, Unix, and Linux, HopeRun provides daily operation support and maintenance of customers' existing systems. Because of the potential time zone difference, HopeRun can perform maintenance tasks at late hours for its customers.  

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The Many Flavors of Application Software Outsourcing


Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

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