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Outsourcing Supply Chain Planning Processes
Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing

outsourcing magazine  be reengineered or outsourced. Outsourcing may be appropriate when there is limited opportunity for differentiation and competitive advantage. Common examples include shipping and logistics. A number of third-party logistics providers exist who can provide a level of service and economy of scale that would not be possible for many individual companies. Strategic processes that typically provide greater opportunities for differentiation include forecasting, master scheduling, production scheduling, and Read More

Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing magazine


When Provider's Value Is Not In Synch With Customer's Value
Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to aligning the goals of customers and

outsourcing magazine  on the insourcing or outsourcing of services. Warranty dollars are shrinking, due to the lower costs of the price of hardware. (But one would assume there is still decent margin here, since the reliability has gone up.) Forces in Outsourcing Versus Insourcing Theoretic Central Control Access to new markets or geographies Customer access to developers and engineers Asset recovery or after market reselling Hardware prices are dropping—OEMs want to capture all revenue opportunities Multi-vendor knowledge Read More
Supercharging SOA
IT managers realize that service-oriented architecture (SOA) projects are no longer an “if”@they’re a “when.” SOA can help achieve your number-one goal

outsourcing magazine  Now other publishers are outsourcing their publishing processes to them, using the SOA infrastructure they have in place. What is SAP offering in the area of packaged services and SOA-ready applications? The transition to an Enterprise SOA architecture is essential to SAP's strategy, and it applies to every single product, solution or offering that SAP has. We deliver the mySAP Business Suite as a service-enabled solution, with a repository of pre-packaged Enterprise Web services, based on SAP NetWeaver. Read More
Single Version of the Truth
Today's enterprise is no longer a single, vertically integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end

outsourcing magazine  integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end-to-end supply chains include many players, with a shared need for accurate and timely information. Past dependencies on direct supply chain partnerships, and working in silos—your little sliver—versus a multi-tier view, are a core problem in today's supply chain. Leveraging the digital environment of the new age, this should be accessible to all through a neutral interface, ensuring equal Read More
Governance of Federated Business Models
During the last twenty years, businesses migrated from vertical integration to a virtual model, outsourcing all their non-core functions. This has created

outsourcing magazine  to a virtual model, outsourcing all their non-core functions (see figure 1). This has created challenges in aligning the strategies and activities of all these functions dispersed across the supply chain, each in separate legal entities. The next phase of evolution to emerge is the dynamic federation , or federated supply chain which is governed differently than both vertical and virtual businesses. Figure 1 Migration from Vertical Integration to Virtual Enterprise ( click here for larger verison ) In Read More
Drive Value with Outsourcing Management Tools
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science

outsourcing magazine  Value with Outsourcing Management Tools There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, but that’s often not the case. OM/G is a critical discipline enabling companies to achieve the intent of their outsourcing deal. In fact, without it, value leakage of 15 percent or greater is the typical result. Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer

outsourcing magazine  Process Outsourcing (BPO) Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. Read More
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

outsourcing magazine  an Outsourcing Provider-Art or Science? Introduction Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to Read More
Retro-sourcing: A Safety Net for Outsourcing Engagements
Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of

outsourcing magazine  A Safety Net for Outsourcing Engagements Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions. Read More
An Indian’s view on the Chindian software outsourcing condition
I was positively staggered to read the article “Should North Americans Send More Software Development Work to China?” Perhaps my opinions are underlined with a

outsourcing magazine  on the Chindian software outsourcing condition I was positively staggered to read the article “ Should North Americans Send More Software Development Work to China? ” Perhaps my opinions are underlined with a bias of the South Indian (you’ll find Bangalore in those parts) variety, a fierce one at that too (which is why I have long abstained from writing the article “Why Indian outsourcing is the next best thing to sliced bread”). Nevertheless, I maintain that the article does not present an Read More
Collaborative Teamwork in Outsourcing Scenarios
By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and

outsourcing magazine  Teamwork in Outsourcing Scenarios By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project Read More
Accelerated Outsourcing
Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain

outsourcing magazine  Outsourcing Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more. Read More
Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers
In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best

outsourcing magazine  , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Outsourcing Evaluation Center , users are able to identify their high-level requirements, run outsourcing Read More
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

outsourcing magazine  Center Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies. Read More
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

outsourcing magazine  When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report. But, who is responsible for choosing the outsourcing provider? Instead of blaming the lousy job that you’ve received, it is more helpful to investigate how you have ended up with this incapable partner if you don’t want to fall into the same trap again. You can never be too careful when choosing outsourcing partners and you should look Read More

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