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Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

outsourcing market  OF THE MOST COMMON OUTSOURCING MODELS Application Service Provider (ASP) - An ASP hosts and manages a single or limited number of packaged software applications located in its own or a third-party's data center. In general, an ASP provides hosting on their hardware with standard confi gurations or very limited customization available. An ASP is essentially a “one-to-many” provider - they use one environment to support many customers. Among the advantages of working with an ASP are expertise in its Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing market


The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however,

outsourcing market  North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More...
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

outsourcing market  buyer experience through its outsourcing management and governance practice, has consistently shown that OM/G investments pay off. An EquaTerra market research study conducted Q2, 2006 found a direct correlation - up to a point - between OM/G investments and outsourcing satisfaction. Buyers that spent 4-7 percent of the annual contract value on OM/G efforts, for example, were more satisfied than those that spent just 1-4 percent. Additionally, outsourcing satisfaction rose once buyers had completed the Read More...
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

outsourcing market  in application software offshore outsourcing is India, which is estimated to have greater than fifty percent of the market share in this outsourcing market, and more than 400 firms that provide outsourcing services. These outsourcing firms provide many types of services, including Maintenance and support of existing legacy software systems Enhancements to existing software applications Integration between multiple application software solutions Development of new software applications Migrating older Read More...
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market

outsourcing market  embraced or are embracing outsourcing in a big way. Currently, business application software is the trendsetter creating a market share of more than 90 percent of all outsourced software revenues. Challenges of Outsourcing Yet there are challenges. Some software vendors who have been making their own systems may be reluctant to outsource their development work for the fear that their intellectual property may be leaked. Bigger vendors in this category, who want to take advantage of outsourcing, have Read More...
BI Market Consolidation Compared to ERP Market Consolidation
The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share like in the ERP case, but more likely

outsourcing market  Market Consolidation Compared to ERP Market Consolidation Trend Summary The frantic first week of June that marked an outright internecine war in the ERP space, seems to have been somewhat repeated in the second half of July, but this time in the business intelligence (BI) market. While one could find some elements of similarity (e.g., market share bolstering and cross-selling opportunities) with the ongoing raging consolidation in the overall enterprise applications market (particularly in the mature Read More...
The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant

outsourcing market  Cost in Business Process Outsourcing Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers. Read More...
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan
Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and

outsourcing market  And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan Event Summary Baan, once one of the leading independent providers of enterprise application solutions for industrial enterprises, and subsequently part Invensys plc. (London Stock Exchange: ISYS), was sold on June 3 to an investment group consisting of Cerberus Capital Management, L.P. and General Atlantic Partners, LLC , two of the world's leading private investment firms. Backed by nearly USD $14 Read More...
Vendor Feels the Heat in Hot Product Lifecycle Management Market
The product lifecycle management (PLM) market is expected to experience double digit growth through 2008, driven by market dynamics like outsourcing and global

outsourcing market  dynamics, such as globalization, outsourcing, and emerging web collaboration technologies and practices, are driving prospects and investors alike to take a closer look at the product lifecycle management (PLM) market and vendor landscape. The PLM market is currently held in high esteem by the analyst community, with projections of double digit growth over the foreseeable future. ARC Group recently predicted that the worldwide market for PLM software and services is expected to grow at a compounded Read More...
Has Market Been Too Harsh On Great Plains?
On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced financial results for the fiscal

outsourcing market  Market Been Too Harsh On Great Plains? Has Market Been Too Harsh On Great Plains? P.J. Jakovljevic - August 3, 2000 Event Summary As published in the company's press release from June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced financial results for the fiscal quarter and fiscal year ended May 31, 2000. Great Plains' fourth quarter revenues increased 48% over the same period last fiscal year. Revenues for the fourth quarter of fiscal Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

outsourcing market  Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements Event Summary Microsoft 's acquisition of Great Plains , MAPICS' acquisition of Pivotpoint, and the merger of former Navision Software and Damgaard in 2000, combined with the anxiety of the then only looming economic slowdown, triggered the spate of mergers & acquisitions throughout 2001 (see The Mid-Market Is Consolidating, Lo And Behold ). As the ground seems to be settling down from quakes and tremors of these mergers, Read More...
Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is

outsourcing market  of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know In the past, hearing the word outsourcing would conjure up images of some customer service representative sitting in a call center on the other side of the world, with a limited knowledge of my company and/or product (and perhaps of the English language) attempting to help me solve my problem. After a few minutes of friendly banter, I would hang up the phone and be no further ahead in my quest than when I first made my Read More...
Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed

outsourcing market  Web-based Product Development Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed, enterprises are finding it more and more difficult to keep pace with new technology trends and complexities, and a growing diversity in the skills needed. So how can an enterprise ensure internal and competitive gains? Outsourcing? Maybe. But where’s your safety net? Read More...
ERP Software Buyer's Guide for the Mid-Market
If you're interested in an ERP software solution for your small or midsized business, but would like to know more about it, the mid-market ERP solu...

outsourcing market  Software Buyer's Guide for the Mid-Market If you're interested in an ERP software solution for your small or midsized business, but would like to know more about it, the Mid-market ERP Solutions Buyer's Guide is for you. In clear, straightforward language, this guide will bring you up to speed on the basics of mid-market ERP systems, the different ways an ERP system can make your company more efficient and competitive, the choices you have in terms of vendors and options, and even the questions to ask Read More...

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