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 outsourcing sap maintenance


Maintenance Connection
Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » outsourcing sap maintenance

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

outsourcing sap maintenance  see a trend of outsourcing modification support, hosting, etc. as an extension of maintenance. Oracle offers customers five years of Premier Support. For specified releases, the vendor offers the option of Extended Support for an additional fee. Alternatively, if the customer does not choose Extended Support, or if the support is not offered, the customer may migrate to Sustaining Support . Possibly the most feared notion of a vendor's existing users is the one of funding the vendor's new product develo Read More

SAP - A Leader Under Reconstruction


SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind its extensive advertising campaign for mySAP. com

outsourcing sap maintenance  through indirect channels and outsourcing arrangements. SAP must use its direct sales force to expand business in its existing large customer base, both by increasing number of seats and offering mySAP.com, New Dimension, and Industry-Specific products, as well as by helping existing customers improve the economic value of their R/3 installations (ValueSAP initiative). SAP must remain committed to speedy and fully functional new product introductions and to reduction of product complexity and Read More

Maintenance Connection Onsite/Online


Maintenance Connection is web-based maintenance management system that can be deployed on-line via the Internet or on-site on a company's Intranet. The system allows a maintenance organization to manage assets, keep track of work orders, schedule preventive maintenance, store standard operating procedures, maintain spare parts levels, and ultimately develop good reports to make better long-term business decisions. With over 150 reports and a built-in report writer, any information can be quickly accessed from anywhere in the world by using an web browser.  

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The Many Flavors of Application Software Outsourcing


Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

outsourcing sap maintenance  Flavors of Application Software Outsourcing Defining the Problem In the 1990s many companies rushed to upgrade or replace their legacy software prior to January 1, 2000—affectionately known forevermore as Y2K. There was fear and concern that many legacy software applications would be unable to handle the requirements of a change in the first two digits of a four-digit year in date fields. A large number of companies chose to purchase and implement new software packages that handled most of their busin Read More

SAP Opens The ‘Miss Congeniality’ Contest


While SAP’s determination to become enterprise applications Web Esperanto evangelist is of paramount importance to its customers and for the general market direction, one should by no means expect short-term tectonic moves.

outsourcing sap maintenance  Opens The ‘Miss Congeniality’ Contest SAP Opens The 'Miss Congeniality' Contest P.J. Jakovljevic - December 4, 2001 Event Summary On November 6, SAP AG (NYSE: SAP), the leading provider of business software solutions, detailed its open-standards-based infrastructure that should enable technical interoperability and should drive collaborative business in a heterogeneous IT world. The foundation for all mySAP.com solutions, mySAP Technology reportedly enables collaboration across business processes Read More

Maintenance Scheduling 101


Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that trying to automate something that's broken will cause even more frustration and finger-pointing.

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What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

outsourcing sap maintenance  needs, which may mean outsourcing modifications (to third party service providers), cutting off hotlines, etc. One of the main questions that vendors usually do not like to answer is how expensive it would be for a company to resume maintenance once it decides to drop it. Some vendors say that they would refuse a company's request to take up maintenance again, but one should remember the phrase money talks. This is apparent in Infor 's recently introduced amnesty program for S&M defectors from many Read More

SAP Remains One Of The Market’s Beacons Of Hope


On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the US and expected cascading economic slowdown from the US to other markets, may feel like a cutthroat competition, a loss of market share and the fact that not all troubles have been overcome.

outsourcing sap maintenance  Remains One Of The Market’s Beacons Of Hope SAP Remains One Of The Market's Beacons Of Hope P.J. Jakovljevic - May 17, 2001 Event Summary On April 19, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its results for the quarter ended March 31, 2001. In Q1 2001, revenues increased 29% over the same period last year from EUR 1.2 billion to EUR 1.5 billion (See Figure 1). Net income in the quarter more than doubled (up 117%) to EUR 117 million compared to a year earlier Read More

Business Process Outsourcing (BPO)


Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services.

outsourcing sap maintenance  Process Outsourcing (BPO) Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. Read More

SAP Jam


SAP Jam brings together several types of social collaboration including social networking, collaboration with external participants (customers, recruits, partners, vendors, suppliers), structured collaboration for problem solving (business tools to strategize, rank items, enabling groups to weigh in on options, etc.), and business process integration. This combination of features enables businesses to seamlessly bring social into any process: social learning, social opportunity management, collaborative customer engagement, etc.

outsourcing sap maintenance  Jam SAP Jam brings together several types of social collaboration including social networking, collaboration with external participants (customers, recruits, partners, vendors, suppliers), structured collaboration for problem solving (business tools to strategize, rank items, enabling groups to weigh in on options, etc.), and business process integration. This combination of features enables businesses to seamlessly bring social into any process: social learning, social opportunity management, Read More

Ardent Software Enters the SAP Data Extraction Market


Ardent Software has announced the addition of SAP extraction and load capabilities to their DataStage product, increasing their strength in the Extract/Transform/Load tool market. Due to the prevalence of SAP in the Enterprise Resource Planning space, this addition will provide a competitive advantage over some of the other major ETL vendors such as Sagent and Computer Associates.

outsourcing sap maintenance  Software Enters the SAP Data Extraction Market Event Summary Ardent Software, Incorporated of Westboro, Massachusetts (NASDAQ: ARDT) has announced support for extraction from SAP R/3 and also loading to SAP BW (Business Information Warehouse) using its DataStage Release 3.6. Ardent is referring to the new feature as the Packaged Application Connection Kit (PACK). With the DataStage Extract PACK for SAP R/3, users will be able to extract data directly from SAP R/3 systems natively and integrate it Read More

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

outsourcing sap maintenance  in Latin America Outsourcing in Latin America Jorge Garcia - August 17, 2009 The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified the criteria and Read More

Emerging SAP Retail Solution: SAP Ganges, Powered by HANA


Many people may not know that 40 percent of the word's retailers are located in India—about 9.8 million retailers, many of them small one-person businesses, supply the whole nation. These businesses face many challenges: stock-outs, supply, pricing, and competition. And they are feeling the pressure of managing their inventory levels and their ability to anticipate demand.

outsourcing sap maintenance  SAP Retail Solution: SAP Ganges, Powered by HANA Many people may not know that 40 percent of the word’s retailers are located in India—about 9.8 million retailers, many of them small one-person businesses, supply the whole nation. These businesses face many challenges: stock-outs, supply, pricing, and competition, just to name a few. And working capital–strapped small retail business owners in India are feeling the pressure of managing their inventory levels and their ability to anticipate Read More