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Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

outsourcing survey  When a company considers outsourcing managed security services, it must estimate several variables over the duration of the managed security services contract: All relevant capital and operating costs Costs of supervising the managed security services provider The cost of money and interest costs Residual value of equipment and facilities Cost of transition, including personnel Cost of changes in direction and level of resources Cost of contract modifications In addition, the range of services an MSSP Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing survey


Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

outsourcing survey  to the success of outsourcing efforts. While service providers themselves tend to focus, and in some cases overly fixate, on the commercial aspects of OM/G, they also are increasingly sensitive to the value of relationship management. The issue for service providers relative to relationship management is its often subjective nature and the challenges associated with measuring and tracking relationship management ...performance. Service providers naturally are loath to be held accountable for something Read More...
Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is

outsourcing survey  an offsite recruitment process outsourcing firm. A recent survey showed that 39% of the RPO centers were replaced in the past 5 years because they did not meet the expectations of their clients with respect to the quality of the services provided and the cost saving in job candidates sourced. While reasons for client dissatisfaction varied, in the end, clients were simply not happy with the final results. If I were to make an educated guess about some of the reasons behind such failed partnerships with Read More...
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

outsourcing survey  surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More...
Survey Question of the Day
Given that your business is likely cash-strapped and budget-squeezed--and that Software as a Service (SaaS) companies like ADP, Concur, and Salesforce.com have

outsourcing survey  of information technology (IT) outsourcing routines (for all but mission-critical business functions): Would you consider completely outsourcing your routine accounting functions and department (people AND technology) at a cost savings of 20 to 40%? {democracy:28} Optionally, if you want to let us know how you're voting, in the comments below please give us a rough sense of your business size, vertical, and geography. Read More...
Managing the Risks When Outsourcing Offshore
In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a

outsourcing survey  the Risks When Outsourcing Offshore In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks. Read More...
Infrastructure Management Services: Outsourcing, IT Infrastructure Competitor Analysis Report
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT

outsourcing survey  Report The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc. Read More...
Outsourcing Management Software Tools: An Executive Point of View
Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor

outsourcing survey  of View Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor governance—after the deal is signed. For this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money? Read More...
Application Outsourcing, BPO, eBusiness and TeamSourcing
Systel offers four services in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development

outsourcing survey  in the category of outsourcing application software.Applications Outsourcing provides a full life cycle approach to development, enhancements, maintenance, integration, and technology transformation.BPO is an end-to-end solution for key verticals such as financial services and banking, healthcare, insurance, and retail.With TeamSourcing, Syntel provides professional IT consulting services directly to customers. TeamSourcing services include systems specification, design, development, implementation and Read More...
Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed

outsourcing survey  Web-based Product Development Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed, enterprises are finding it more and more difficult to keep pace with new technology trends and complexities, and a growing diversity in the skills needed. So how can an enterprise ensure internal and competitive gains? Outsourcing? Maybe. But where’s your safety net? Read More...
The Top 10 Myths of A/P Outsourcing
Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about

outsourcing survey  10 Myths of A/P Outsourcing Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about outsourcing. Find out why. Read More...
Symantec 2011 SMB Disaster Preparedness Survey: Global Results
For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their

outsourcing survey  2011 SMB Disaster Preparedness Survey: Global Results For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don’t take action to prepare for disasters until after they have experienced loss from downtime, and this lack of preparation has a significant impact on their customers and their business. Read More...
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

outsourcing survey  a result, companies considering outsourcing the management of their information security are understandably wary. Gartner predicts that more MSSP organizations will fail, and numerous mergers and acquisitions will take place before the market settles. For this reason, it is imperative that organizations take precautions to thoroughly analyze potential MSS vendors. As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable Read More...
10 Key Considerations When Outsourcing QA and Testing Services
With the increase in global IT outsourcing agreements, many companies are looking at outsourcing quality assurance (QA) and testing to ensure high-quality

outsourcing survey  Key Considerations When Outsourcing QA and Testing Services With the increase in global IT outsourcing agreements, many companies are looking at outsourcing quality assurance (QA) and testing to ensure high-quality deliverables and gain competitive advantages. These companies need to select an outsourcing partner that has local and offshore test centers—and a strong on-site consultancy presence. Find out about these and other issues that will help you in the short and long term. Read More...
Managing Risks Associated with Outsourcing
Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing

outsourcing survey  Risks Associated with Outsourcing Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks. Read More...

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