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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 patrick townsend and associates


Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

patrick townsend and associates  sla guide,service level agreement toolkit,service level agreement audit,service performance metrics,itil integrated software,itsm software,manage sla compliance,service level management implementation,itil assessment tool,service level management,service level,data service level objectives

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Network Associates Hopes to Rekindle the Flame


Though the security market has been exploding, Network Associates, Inc. (NAI) will likely post a loss for FY'99. However, don't expect the security monolith to be down for the count. Year 2000 will be a better year. The momentum of the market will add enough spark to NAI's new corporate strategy to ignite a profitability flame and help it regain its stance.

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Transition for Manhattan Associates Necessary for Long Term Growth


Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center management and Internet fulfillment. 1999 was a difficult year for the vendor, marked by reorganization and management turnover in the midst of rapid corporate expansion. Completing its transition to an Internet enabler will be important for Manhattan's long term future.

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BMC Software Webs for the DBA


BMC Software, (NASDAQ: BMCS), has released a new product called Web DBA, designed to provide what they refer to as “application service assurance™”. The product is still in beta, and currently only supports Oracle, and is available for download and trial over the web.

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Intentia and Dash Associates Team Up


"September 2, 1999 /M2 PRESSWIRE/ -- Intentia and Dash Associates have signed an agreement regarding the integration of the optimization software XPRESS-MP from Dash in the Intentia Movex enterprise application. Through XPRESS-MP, Movex users will be able to optimize their supply chain management with the push of a button. Supply chain management contains a substantial number of parameters and variables. Because customers need to find the most advantageous solution to a problem as fast as possible, the mathematical approach to the problem is the fastest and most accurate."

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Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm


Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the previous record holder.

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New Management at Manhattan Associates


ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management systems, announced the appointment of Richard (Dick) M. Haddrill, former president and chief executive officer of Powerhouse Technologies, as president and chief executive officer reporting to Alan Dabbiere, chairman of the board for Manhattan Associates, effective January 1, 2000. Dabbiere will continue to play an active role as chairman of the board and will remain involved in strategic projects associated with the company's future direction. PRNewswire, 10/18/99.

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(Software and Human) Help Wanted in Overwhelmed Retail Stores


My recent series on Quantum Retail presented the many difficult merchandise range and assortment planning issues that retailers face, and the ensuing tough decisions that they have to continually make in that regard. But a lesser-known fact is that even though retailers spend multiple billions of dollars on planning activities and supporting tools to bring customers to their stores, they only

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Supply Chain Commerce Vendor Manhattan Broadens TMS Reach


Atlanta, Georgia-based Manhattan Associates is a renowned provider of supply chain management (SCM) solutions, and has deep roots in supply chain execution (SCE), and a leading position in the realm of warehouse management systems (WMS). Manhattan has also added many new capabilities to its portfolio throughout the years, such as transportation management (TMS), supply chain planning (SCP), and omni-channel enterprise order management. These capabilities have been “all the rage” and a new growth engine of late, causing Manhattan Associates to rebrand itself as a “supply chain commerce solutions” provider.

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Spring Brings New Growth To Manhattan Associates


Good execution in the wake of Y2K brings record revenue and earnings for Manhattan Associates in its first quarter.

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Patrick Townsend Security Solutions


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