X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 pcc 1


Enriching Your Customer Experience with Proactive Customer Communications
Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right

pcc 1  other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates. Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater value across the end-to-end customer journey and build brand loyalty. Highly personalizing PCC is key in making it effective and relevant to

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

Evaluate Now

Documents related to » pcc 1

Quick Response Manufacturing: ERP and Value Chain Acceleration


Whatever the reasons for pursuing a lead-time reduction strategy, time compression across all company processes is critical to growth, and in some cases means survival for today's manufacturers. Learn about the complementary nature of enterprise resource planning (ERP), value chain exceleration, and quick response manufacturing (QRM).

pcc 1   Read More

Some Belated Insights from, well, Deltek Insight 2010 - Part 1


The month of May is usually the high season of software vendors’ conferences, but mid-May 2010 was a bit extreme: I was invited to four major user conferences that took place on or about the same dates all over the United States (US). Given that cloning and teleporting technologies are decades away from us, I had to minimize the “damage” by at least picking two events that

pcc 1   Read More

Compliance Exposures in ERP Systems Part 1


This paper examines key issues for CFOs and CEOs in managing ERP systems in the new world of SOX, IFRS, Basle II. While most IT management attention seems to be on document retention, reporting quality, and security, there are broader issues to be considered toward ensuring good governance and compliance with regulations such as Sarbanes-Oxley, IFRS and Basle II.

pcc 1   Read More

Adonix Grows Roots Against The Odds Part 1


Proving that a lack of size can be compensated with a savvy value proposition, Adonix, until recently a quiet French ERP provider, keeps on delivering pieces of its strategy to further establish itself internationally, despite a harsh and hostile environment.

pcc 1   Read More

1 Little GB, 2 Little GB, ..., 10 Little Gigabit


The 10 Gigabit Ethernet Alliance announced that its membership has increased to over 50 companies in less than three months.

pcc 1   Read More

Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1


Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops, markets, and supports product development software solutions and related services. The company’s solutions help its client companies design products, manage product information, and improve their product development processes

pcc 1   Read More

2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a wee bit of gambling), which has been billed as “the world’s best conference on HR Technology.” It’s my second time attending this conference, which is the largest North American gathering of HR professionals, experts, and technology

pcc 1   Read More

GSA Schedule Partnership Gets Network-1 in the Door


Lyme Computer, a woman-owned 18 person consultancy specializing in setting strategic IT agendas and implementation services for Federal Agenices, partners with publicly traded intrusion detection vendor in a gold security partner alliance.

pcc 1   Read More

A Tale of a Few Good SCM Players - Part 1


Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Simply stated, the company set the industry standard for the supply chain execution (SCE) space and was the envy of its competitors. The

pcc 1   Read More

Taking Stock of TAKE Supply Chain Solutions - Part 1


Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was recently renamed TAKE Supply Chain. I admit to initially being in a quandary how to figure out the company’s exact value proposition and differentiation, given that its corporate Web site and press release (PR) messages

pcc 1   Read More