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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 peak service gmbh


Enterprise Application Players Keep Refining Value Propositions
Because cash-strapped medium companies are looking for better options to traditional application pricing models, SAP and HP have allied to deliver

peak service gmbh  keeping it operating at peak levels, and ensuring that IT supports their business goals with the flexibility to adapt as their business goals change. Based on customer satisfaction surveys, SAP has identified a direct correlation between customer implementation success and investment maximization, and customers that leverage services offered by SAP directly. To that end, using the integrated and specialized services offered by SAP, as well as choosing experienced and innovative partners to deliver SAP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Radio frequency identification (RFID) helps actualize the perfect integration of logistical and commercial chains and its use is rising in the US and Europe among large companies; government departments; and industries. Setting up RFID requires a validation test on a defined perimeter that involves the processes that have the most direct impact on your activity to see how RFID will affect your environment.

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

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Peak Hosting


Peak Hosting provides operations-as-a-service, managing the operations departments of enterprises. The company’s services include working on an organization’s servers, storage, network, and security.

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IBM Algo Risk Service on Cloud


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Decision making needs to be supported by real-time, detailed data, which is delivered by IBM’s Algo Risk Service on Cloud. You can be confident in the source and quality of the risk analysis data, as IBM Algo Risk Service on Cloud provides extensive information and increased visibility on all aspects involved in managing risk. Users can perform a variety of comprehensive “what if” scenarios based on real data to assess an operation before it’s executed. IBM takes your data security seriously and offers a multi-level approach to protecting your information through different security and permissions settings on the individual level. Learn about how IBM Algo One Risk and Financial Engineering Workbench can provide a deeper reading of data. Business can be even more successful with the implementation of IBM’s Algo Risk Service on Cloud.

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The ROI of Software as a Service


Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments.

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How to Convert Service Calls Into Sales


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A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

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The Power of Web Self-Service


In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service.

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Giving Service Companies a Fast Start


But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Softwin GmbH


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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