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CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

pega bpm tool  with this ongoing consolidation, Pega might remain as the only leading BPM + CRM provider, with a no-integration-necessary unified product with out-of-the-box support for call centers, customer interaction management, and so on. Is this fact the reason that the vendor grew three times faster than the BPM market's average growth in 2009?  Dear readers, what are your opinions in this regard? How do you decide and make sense of BPM players when they say they do CRM and CRM vendors when they say they do Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » pega bpm tool


The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

pega bpm tool  of information is that Pega used to be a Salesforce.com on-demand CRM customer. The vendor recently made a decision to replace Salesforce.com Enterprise Edition  with its own CRM system, in an “drink your own champagne” manner. Part 4 of this blog series will provide more of Pegasystems’ value proposition and BPM secret sauce. In the meantime, your comments, thoughts, suggestions or individual experiences with BPM solutions are more than welcome. If you are SmartBPM user, I would appreciate you Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 1
Late 2009 and early 2010 were characterized by a number of mergers and acquisitions (M@As) in the vibrant and buoyant business process management (BPM

pega bpm tool  Chordiant merger  rounds out Pega’s  customer relationship management (CRM)  and  case management  capabilities with  predictive analytics , on top of its already broad SmartBPM product suite. Why Savvion? Given that Progress acquired Savvion on the heels of  the IBM and Lombardi announcement , this might have made some think of Savvion being Progress’ knee-jerk reaction or rebound. On the contrary, Progress had been examining BPM acquisition candidates for a long time, certainly well Read More...
PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

pega bpm tool  BPM coin in the Pega BPM suite (a.k.a. SmartBPM and self-explanatorily dubbed PegaRules Process Commander [ PRPC ]). Pega has also become a customer relationship management (CRM) and case management player (and is also featured by leading analyst houses in related magic quadrants or wave reports). Later on in his speech, Trefler lamented about users' engagement with information technology (IT) systems still being suboptimal, despite substantial changes in the underlying technology having taken place Read More...
Ultimus Case Study: BPM for Efficient Loan Management
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that

pega bpm tool  Case Study: BPM for Efficient Loan Management A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions. Read More...
BPM and SOA
As businesses move away from buying applications to buying the means of facilitating business processes, a different approach to technology assets is required

pega bpm tool   Read More...
Inventory Control Is Perhaps the Most Powerful Tool You Have for Containing Your Warehousing Costs
Your company's success is not only dependent on sales, but also on your company's ability to say,

pega bpm tool  inventory,accuracy,costs,warehouse,inventory control,profit margins,stock,order picking,distribution,inaccurate inventory Read More...
Ultimus BPM Suite
Powered by Adaptive Discovery™, the Ultimus BPM Suite is a BPM solution that enables automated business processes to be deployed without complete maps.

pega bpm tool  BPM Suite Powered by Adaptive Discovery™, the Ultimus BPM Suite is a BPM solution that enables automated business processes to be deployed without complete maps. Ultimus changes the dynamics of process discovery and provides a short time to value for business process automation solutions that involve people, systems, and organizations. The BPM Suite includes models to address all phases of the process life cycle, including modeling, automating, managing, and optimizing. The BPM Suite runs on Read More...
BPM in Retail
Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to

pega bpm tool   Read More...
BI and BPM: It’s Not as Blurry as You Think
There seems to be a blurry line between business intelligence (BI) and business performance management (BPM) applications. Some software vendors offer solutions

pega bpm tool  and BPM: It’s Not as Blurry as You Think There seems to be a blurry line between business intelligence (BI) and business performance management (BPM) applications. Some software vendors offer solutions that actually incorporate BPM and BI within the same application, which makes it harder to distinguish between these two software solutions. The following are some—certainly not all—key differentiators between BI and/or BPM functionality that could help you have a better understanding of BI and BPM Read More...
The New BPM: Integrated, Transparent, Collaborative—and Apparent
Now more than ever, organizations seeking to not only optimize performance and efficiency, but also gain regulatory response agility will remain in a continuous

pega bpm tool  business process management, bpm, bpm software, collaborative BPM, integrated BPM, transparent BPM, apparent BPM, Jorge Garcia, Apparancy Read More...
Ooh La La! From France, W4 Business First for BPM Joins the TEC Certified Elite
We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project

pega bpm tool  La La! From France, W4 Business First for BPM Joins the TEC Certified Elite We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center , joining the ranks of TEC Certified systems providing BPM functionality. You can see TEC’s vendor showcase for a profile of W4 Business First . I’ll be glad to provide a complete report on the TEC site in the coming weeks Read More...
Creating a Homegrown Perennial ISO 9001 Garden Using Only One Tool
Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your

pega bpm tool   Read More...
Collaboration is the Key to BPM Success
Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But how is it possible to share vital

pega bpm tool  is the Key to BPM Success Customers, employees, and partners are an integral part of any business—each playing an important role in its success. But how is it possible to share vital information between them? In order to access information, understand trends, and build better processes, a system that enables multi-user collaborative technologies is required. Without these collaboration tools, business process management (BPM) cannot be successful. Read More...
One-on-One with BPM Vendor K2’s Executives
TEC recently spoke with the top executives of business process management (BPM) vendor K2 to get an insider view of the company’s mission and vision for the

pega bpm tool  on-One with BPM Vendor K2’s Executives In the first part of this report, Technology Evaluation Centers (TEC) zoomed in on the business process management (BPM) vendor K2, focusing on the business strategies and products that have allowed the vendor to become a serious contender in the BPM space. In this second part, TEC recently spoke to the K2’s top executives to get an insider view of the company’s mission and vision for the future.   TEC : Which regions and industry segments have been most Read More...

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