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CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

pega bpm  with this ongoing consolidation, Pega might remain as the only leading BPM + CRM provider, with a no-integration-necessary unified product with out-of-the-box support for call centers, customer interaction management, and so on. Is this fact the reason that the vendor grew three times faster than the BPM market's average growth in 2009?  Dear readers, what are your opinions in this regard? How do you decide and make sense of BPM players when they say they do CRM and CRM vendors when they say they do Read More...
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » pega bpm


The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

pega bpm  individual experiences with both Pega and other BPM tools are more than welcome. Read More...
PegaWorld 2011 Revisited
How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering

pega bpm  BPM coin in the Pega BPM suite (a.k.a. SmartBPM and self-explanatorily dubbed PegaRules Process Commander [ PRPC ]). Pega has also become a customer relationship management (CRM) and case management player (and is also featured by leading analyst houses in related magic quadrants or wave reports). Later on in his speech, Trefler lamented about users' engagement with information technology (IT) systems still being suboptimal, despite substantial changes in the underlying technology having taken place Read More...
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

pega bpm  or individual experiences with Pega and other BPM tools are more than welcome. What do you think about Pega’s BPM approaches and how it compares to other competitive solutions? How do you handle your processes? Manually? In an automated way? Or somewhere between (where only some processes are automated)? Read More...
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

pega bpm  of information is that Pega used to be a Salesforce.com on-demand CRM customer. The vendor recently made a decision to replace Salesforce.com Enterprise Edition  with its own CRM system, in an “drink your own champagne” manner. Part 4 of this blog series will provide more of Pegasystems’ value proposition and BPM secret sauce. In the meantime, your comments, thoughts, suggestions or individual experiences with BPM solutions are more than welcome. If you are SmartBPM user, I would appreciate you Read More...
Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view

pega bpm   Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

pega bpm  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Flowring Helps Steer Sona Koyo in the Right Direction with BPM
As one of the largest gear manufacturers in India, Sona Koyo knew that in order to retain its competitive edge, changes to its legacy systems would be required.

pega bpm  Helps Steer Sona Koyo in the Right Direction with BPM As one of the largest gear manufacturers in India, Sona Koyo knew that in order to retain its competitive edge, changes to its legacy systems would be required. On average, Sona’s employees were wasting 5 percent of their time redoing paperwork and tracking activities. Since integrating a business process management (BPM) system, Sona’s employees have cut down their tracking time down to zero hours with minimal efforts. Read More...
Bizagi BPM Suite 9.1.6 Business Process Management Certification Report
Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation

pega bpm  BPM Suite 9.1.6 Business Process Management Certification Report Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More...
EZ-Process BPM/BI Suite
EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with

pega bpm  dynaflow ez process bpm,building process long ez,process automation,process mapping software,process optimization,workflow processes,automate business process,business process workflow,business process mapping,business process automation solutions,business process reengineering software,managing business process flows,workflow automation software,automation crm online software workflow Read More...
Bonitasoft Rolls Out Bonita BPM 6 Platform-to Democratize BPM
Like its open source software brethren in general, Bonitasoft is about democratizing the business process management (BPM) software category for organizations

pega bpm  establishment , i.e., Oracle, IBM, Pegasystems, TIBCO , etc., should be on alert. Read More...
IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3
Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process

pega bpm   Read More...
Ooh La La! From France, W4 Business First for BPM Joins the TEC Certified Elite
We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project

pega bpm  La La! From France, W4 Business First for BPM Joins the TEC Certified Elite We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center , joining the ranks of TEC Certified systems providing BPM functionality. You can see TEC’s vendor showcase for a profile of W4 Business First . I’ll be glad to provide a complete report on the TEC site in the coming weeks Read More...
The Future of Business Process Management: Where is BPM heading?
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM). Thus, BPM vendors are embarking

pega bpm  Future of Business Process Management: Where is BPM heading? Introduction Businesses are looking for a new way of using business process management (BPM) solutions. As they become more dynamic, businesses are demanding faster responses from their business templates. As a result, companies such as CommerceQuest , HandySoft , TIBCO , and Metastorm , are developing BPM suites that are compatible with application, integration, and content suites. Understanding BPM Approximately ten to fifteen years ago, Read More...

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