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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 pega tool


The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

pega tool  Pegasystems  (also known as Pega ) users can use the familiar Microsoft Visio diagramming tool to visually create (model) the processes that will deliver better customer service . There are many pre-built solution frameworks with industry best practices to get them jump-started if necessary. But the second brick in the Yellow Brick Road is the ability of the technology to automate all necessary computer programming . Namely, business people can draw nice pictures and diagrams to capture objectives, but

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » pega tool

Progress Software Revs Up to Higher RPM via Savvion - Part 1


Late 2009 and early 2010 were characterized by a number of mergers and acquisitions (M@As) in the vibrant and buoyant business process management (BPM) space. The merger of Progress Software Corp. (NASDAQ: PRGS) and Savvion Inc. drew my attention in particular. Why? Because, to my mind, Progress has thus made a large leap into the BPM space, a market where it has been

pega tool  Chordiant merger  rounds out Pega’s  customer relationship management (CRM)  and  case management  capabilities with  predictive analytics , on top of its already broad SmartBPM product suite. Why Savvion? Given that Progress acquired Savvion on the heels of  the IBM and Lombardi announcement , this might have made some think of Savvion being Progress’ knee-jerk reaction or rebound. On the contrary, Progress had been examining BPM acquisition candidates for a long time, certainly well Read More

PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

pega tool  even trading partners. The Pega Cloud also makes the “cloud lock-in” problem go away, with 100% portability between clouds—internal or external. PJ: What is your strategy toward social and E2.0 tools, and their deployment for your target customers? KA: We are already able to harvest Twitter and Facebook feeds so that, e.g., a new case can be initiated from an important (pertinent) social network comment. Within our BPM suite, we already have a tool that enables collaborative feed streams among the Read More

CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

pega tool  ) and Pegasystems ( Pega ) have long had human-centric customer service processes improvement in mind. In fact,  in my recent blog series on Pega, I pointed out that the company is using its own SmartBPM Suite as a CRM system of record .  In  late 2009, a number of collaborative social media features were announced for Pega’s SmartBPM Suite , which furthers blurs the line between CRM and BPM. The vendor’s latest white paper has a self-explanatory title: Six Competitive Differentiators for Read More

Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

pega tool  Smarter with CRM CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper Read More

Anatomy of a Decision—BI Platform vs. Tool: Choosing Birst over Tableau for Enterprise Business Intelligence Needs


This report summarizes the decision process of five firms as they navigated the BI vendor selection process with a specific focus on two often compared competitors. The five studied firms are current Birst customers and considered Tableau during their solution selection process. It is the aim of this report to distill the key alignments of business needs and solution strengths that ultimately led them to choose Birst.

pega tool  IT research, technology research, business intelligence research, BI software decision Read More

Make the Switch: How to Make Your Life Easier with SourceAnywhere Standalone


Microsoft Visual SourceSafe (VSS) is a popular tool for the Windows platform that offers essential version control features and helps promote team collaboration. However, while it performs certain functions well, it’s not optimized for remote access, lacks many critical security features, and suffers from stability problems. Find out why many developers are now switching from VSS to SourceAnywhere Standalone.

pega tool  the Switch: How to Make Your Life Easier with SourceAnywhere Standalone Microsoft Visual SourceSafe (VSS) is a popular tool for the Windows platform that offers essential version control features and helps promote team collaboration. However, while it performs certain functions well, it’s not optimized for remote access, lacks many critical security features, and suffers from stability problems. Find out why many developers are now switching from VSS to SourceAnywhere Standalone. Read More

Maitre


 Maiter is the complete and scalable tool that assists you in managing and growing your business. The success of a professional services firm based on the skills and know-how of its experts. To simplify the daily management, you have to rely on an efficient IT solution that simplifies and automates business processes; the creation of the mandate for collection of your fees.

pega tool  Maiter is the complete and scalable tool that assists you in managing and growing your business. The success of a professional services firm based on the skills and know-how of its experts. To simplify the daily management, you have to rely on an efficient IT solution that simplifies and automates business processes; the creation of the mandate for collection of your fees. Read More

Human Resource Metrics


Metrics is a tool that allows human resources (HR) departments to develop, monitor, and drive corporate strategies through access to and presentation and analysis of human capital information. Companies can identify, track, and analyze key variables by functional area and business need. The data are graphed, over a user-defined time period, to highlight human capital trends and the interaction of key variables.

pega tool  Resource Metrics Metrics is a tool that allows human resources (HR) departments to develop, monitor, and drive corporate strategies through access to and presentation and analysis of human capital information. Companies can identify, track, and analyze key variables by functional area and business need. The data are graphed, over a user-defined time period, to highlight human capital trends and the interaction of key variables. Read More

ADP Releases Tool to Assess Employees' Retirement Plan Success


The HR, payroll, and benefits administration services company Automatic Data Processing, simply known as ADP, introduced ADP Plan Health Review. The application is meant to help ADP Retirement Services clients measure the retirement readiness of their employees. By using the Plan Health Review tool, sponsors may reveal the retirement readiness of their employees, as well as identify employee

pega tool  Releases Tool to Assess Employees' Retirement Plan Success The HR, payroll, and benefits administration services company Automatic Data Processing, simply known as ADP,  introduced ADP Plan Health Review . The application is meant to help ADP Retirement Services clients measure the retirement readiness of their employees. By using the Plan Health Review tool, sponsors may reveal the retirement readiness of their employees, as well as identify employee groups that require assistance with their Read More

Creating a Homegrown Perennial ISO 9001 Garden Using Only One Tool


Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your priorities list. Learn how to improve your approach to ISO 9001, how to implement a system that can help you ensure that your approach is feasible and effective, and about the one tool that you need help ensure your company becomes ISO 9001 2000 certified.

pega tool  a Homegrown Perennial ISO 9001 Garden Using Only One Tool Of all the points that you should focus on when planning ISO 9001 standards projects, corrective action and root cause analysis should rise to the top of your priorities list. Learn how to improve your approach to ISO 9001, how to implement a system that can help you ensure that your approach is feasible and effective, and about the one tool that you need help ensure your company becomes ISO 9001 2000 certified. Read More

A Very Helpful Tool When You’re Choosing a New Software Solution


If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to.Let

pega tool  Very Helpful Tool When You’re Choosing a New Software Solution If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to. Let's say you're going to be choosing a new Read More

Every Angle for SAP: A Product Note


Hundreds—even thousands—of transactions could represent a great challenge when trying to analyze data and obtain results. Every Angle is a tool that can deliver SAP data analysis from every angle.

pega tool  Angle for SAP: A Product Note One of the biggest challenges when working with any enterprise resource planning (ERP) system is trying to analyze data. An ERP system can generate hundreds or even thousands of transactions in a very short period of time. An ERP data analysis requires handling enormous amounts of information, not to mention understanding its complex data structures. This can be a major issue if you want to gain operational, strategic, and tactical control of the organization. Read More

Fort Worth Bolt & Tool Selects Epicor Wholesale Distribution ERP


Fort Worth Bolt & Tool Co. of Fort Worth, Texas, has recently selected the Epicor Prophet 21 wholesale distribution enterprise resource planning (ERP) solution as well as Epicor B2B Seller to support e-commerce (to facilitate new ways for customers to purchase and interact with the retailer).

pega tool  Worth Bolt & Tool Selects Epicor Wholesale Distribution ERP Fort Worth Bolt & Tool Co. of Fort Worth, Texas, has recently selected the Epicor Prophet 21 wholesale distribution enterprise resource planning (ERP) solution as well as Epicor B2B Seller to support e-commerce (to facilitate new ways for customers to purchase and interact with the retailer). Fort Worth Bolt & Tool Company was started in 1949 as a retailer of fasteners, hand tools, and portable power tools, and currently has three stocking Read More

CRM-A Real Challenge


Customer relationship management (CRM) should not be viewed as an information technology (IT) tool but as a strategic enabler for organization-wide impact. This white paper makes recommendations for developing a CRM strategy and value proposition to avoid an implementation falling short of expectations.

pega tool  A Real Challenge Customer relationship management (CRM) should not be viewed as an information technology (IT) tool but as a strategic enabler for organization-wide impact. This white paper makes recommendations for developing a CRM strategy and value proposition to avoid an implementation falling short of expectations. Read More