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 pegasystems


Pegasystems
Pegasystems is a provider of business process management (BPM) and customer relationship management (CRM) software solutions. Its BPM methodology and BPM

pegasystems  Pegasystems is a provider of business process management (BPM) and customer relationship management (CRM) software solutions. Its BPM methodology and BPM services give business users control over the BPM suite and reduce reliance on IT staff. Pegasystems technology powers agile solutions to specific operational challenges, such as workflow management software, CRM software, BPM software, BPM systems, and business process outsourcing software; as well as CRM solutions including customer service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » pegasystems

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

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Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

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Pegasystems Raises the (Social and Mobile) Customer Service Bar


In its ongoing competition with IBM, Oracle, Microsoft Dynamics CRM, Moxie Software, salesforce.com, and KANA Software, Pegasystems (a.k.a., Pega), an upbeat provider of business process management (BPM) and customer relationship management (CRM) solutions, announced the latest version of its process-centric CRM solution. The latest release, Customer Process Manager (CPM) enables real-time

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Pegasystems Buys Co-browsing Capabilities


Pegasystems, a software company that provides solutions for business process management (BPM), multichannel customer relationship management (CRM), business rules, and adaptive analytics, announced during its PegaWorld 2014 user conference a definitive agreement to acquire Profeatable Corporation, the provider of Firefly co-browsing technology.

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Progress Software Revs Up to Higher RPM via Savvion - Part 2


Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a large leap into the business process management (BPM) space, from which has been notably absent. The article asserted that Savvion BusinessManager 7.5 [evaluate this product] is one of the most mature BPM suites in the

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The Wizardry of Business Process Management - Part 2


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s value proposition.  At the end of that post, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via a bit of humor and the metaphor of the classic “Wizard of Oz” movie. Namely, on March 23

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Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell


Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners.To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand

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IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 1


While my two separate blog post series about workflow automation and Business Process Management (BPM) and about the long tails of supply chains were coming to their respective ends, one event that is curiously pertinent to both topics has meanwhile taken place in the market. Namely, at the end of July 2008, IBM acquired ILOG, a specialized software provider with headquarters in France and the

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Will SAP HANA’s Big Data Usher SAP into the Intelligent BPM Elite?


SAP recently announced a new intelligent business operations bundle that aims to help organizations infuse big data insights in real time into their processes to work smarter and improve responsiveness to threats and opportunities.

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