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 pegatron nettop


Pegasystems to Further Extend SAP ERP Processes
On December 4, 2012, Pegasystems (a.k.a. Pega), a prominent business process management (BPM) and customer relationship management (CRM) software solutions

pegatron nettop  4, 2012, Pegasystems (a.k.a. Pega ), a prominent business process management (BPM) and customer relationship management (CRM) software solutions provider, announced its  new Pega Process Extender offering . The product aims to enable organizations to leverage their SAP enterprise resource planning (ERP) applications with new work automation and user experience capabilities. Pega has significant experience complementing SAP ERP applications, and large enterprises can now take advantage of all of Pega’s

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » pegatron nettop

The Wizardry of Business Process Management - Part 4


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused

pegatron nettop  Pegasystems (also known as Pega ) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused on Pega’s ability to automate programming and execute actual workflows at customer organizations. This part continues with more of Pega’s value proposition and its “BPM secret sauce” ingredients, such as a so-called “servicing backbone” for service organizations. Read More

PegaWorld 2011 Revisited


How did Pegasystems avert disaster and become one of the fastest growing technology companies? The business process management (BPM) vendor started delivering software that users could change relatively easily. TEC Principal Analyst P.J. Jakovljevic takes a close look at Pega BPM and how this customer-centric software with its unique approach to process execution and modeling has contributed to Pegasystems’ success.

pegatron nettop  series on Pegasystems (a.k.a. Pega ) entitled “ The Wizardry of Business Process Management .” As background, here are some other market observer’s reports from PegaWorld 2010: Sandy Kemsley’s of Column 2 and Neil Ward-Dutton’s of MWD Advisors . As PegaWorld 2011 fell in-between the two grand slam tennis tournaments in Paris and Wimbledon, here is my tennis analogy of how, in my view, Pega stacks up against its fierce business process management (BPM) competitors. Namely, if Oracle BPM and IBM Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

pegatron nettop  Pegasystems (also known as Pega ) as one of the leading BPM suite providers.  Part 2 ,  Part 3 , and  Part 4  then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the overall BPM software market (it has been automating  business processes  for more than 25 years), and it has a strong presence in the financial services, insurance, and health care markets. The vendor has been most successful competing for customers whose Read More

The Wizardry of Business Process Management - Part 3


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s value proposition. At the end of the article, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via some humor and metaphor of the classic “Wizard of Oz” movie. Namely, on March 23, 2009,

pegatron nettop  Pegasystems  (also known as Pega ) users can use the familiar Microsoft Visio diagramming tool to visually create (model) the processes that will deliver better customer service . There are many pre-built solution frameworks with industry best practices to get them jump-started if necessary. But the second brick in the Yellow Brick Road is the ability of the technology to automate all necessary computer programming . Namely, business people can draw nice pictures and diagrams to capture objectives, but Read More

Pegasystems Acquires Turkish Partner Ultima IT


Pegasystems has acquired its Turkish partner, Ultima IT, for undisclosed terms. Ultima provides consulting and services for developing strategic business applications and IT Infrastructure in the Turkish market.

pegatron nettop  CRM applications and the Pega 7 platform for digital transformation of an enterprise. The two companies share several large customers who use Pega software in the financial services and telecommunications industries, such as Isbank and Vodafone. Having worked together for more than seven years with Ultima, Pega believes this acquisition will provide it with additional local sales, delivery, and support resources in the growing Turkish market. Read More

The Wizardry of Business Process Management - Part 2


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s value proposition.  At the end of that post, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via a bit of humor and the metaphor of the classic “Wizard of Oz” movie. Namely, on March 23

pegatron nettop  evolved at Pegasystems (a.k.a. Pega ) from its very first customer Citibank in 1983, which used Pega’s first-generation product written in what now is the seemingly ancient assembler language . The product was rewritten in the mid-80s in the less ancient PL/1 imperative programming language , and in the mid-90s in C++ . For the next 10 years, the vendor sold a number of packaged (but still separate and disjointed) customer relationship management (CRM) applications for financial services and health Read More

CRM and BPM: “We Goes Together Like Peas and Carrots”


In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

pegatron nettop  ) and Pegasystems ( Pega ) have long had human-centric customer service processes improvement in mind. In fact,  in my recent blog series on Pega, I pointed out that the company is using its own SmartBPM Suite as a CRM system of record .  In  late 2009, a number of collaborative social media features were announced for Pega’s SmartBPM Suite , which furthers blurs the line between CRM and BPM. The vendor’s latest white paper has a self-explanatory title: Six Competitive Differentiators for Read More