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 peoplesoft vantage crm


PeopleSoft Revamps World for Its Mid-Market
The major factors of success in business applications for the mid-market segment have traditionally been--flexible pricing, packaging and deployment options

peoplesoft vantage crm  product for the segment, PeopleSoft stands a good chance in the market segment by leveraging a revamped release of a tried-and-true vantage product. (See SAP Tries Another, Bifurcated Tack at a Small Guy and SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan for information on SAP.) To refresh our memory, the original J.D. Edwards WorldSoftware product was launched in 1984, and it has always run only on the IBM eServer iSeries platform (formerly AS/400 ). It has also since

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Enterprise Resource Planning (ERP)

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Documents related to » peoplesoft vantage crm

Epicor Reaches Better Vista From This Vantage Point Part Three: Challenges and User Recommendations


Epicor competes in multiple enterprise business applications markets. Epicor may mean different things to different people, which does not really help mind share creation in particular segments of interest.

peoplesoft vantage crm  mention that SAP, Oracle, PeopleSoft and J.D. Edwards will likely be faced in all the above markets as well. Still, Epicor seems to have refocused on its core competencies following the turmoil of acquisitions and negative growth. While Epicor indisputably has to deal with the above challenges in a sunken market, by harnessing .NET possibly more zealously than its creator Microsoft, the company has a fair shot at remaining in the mid-market leadership race amongst a slew of formidable opponents. With its Read More

Epicor Conducts Its Own ROI Acquisition Rationale Part Three: Challenges and User Recommendations


Despite notable functional and technological initiatives, the challenge for Epicor and its affiliate channel also remains the management of multiple flagship ERP product lines. Also, while the products may have their separate niches, they will in many more instances be similar enough to confuse former separate Epicor and ROI Systems' direct sales reps and value-added resellers (VARs) in selling the combined portfolio.

peoplesoft vantage crm  small business either, with PeopleSoft and SAP crafting similar offerings down the track (see Software Giants Make Courting A Small Guy Their 'Business One' Priority ). Moreover, the competition is also flying from many directions since the parent company now competes in many diverse markets. Also, the leaner company with a large customer base and a palatable market capitalization of slightly over $250 million remains an attractive acquisition target in this seismically consolidating market. Thus, in Read More

Epicor Picks Clarus' Bargain At The Software Flea Market Part 2: Challenges and User Recommendations


The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor, both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could benefit from integration with Clarus and/or CRM.NET, it must clearly articulate its plans and the timeline for integration for each of its products.

peoplesoft vantage crm  down the track (see PeopleSoft Internationalizes Its Mid-Market Forays and SAP Tries Another, Bifurcated Tack At A Small Guy ). It is also quite puzzling why Microsoft stayed away from a paltry acquisition of a hopeful beleaguered partner. Has it been content with the recent over thousand times more expensive Navision acquisition and its subsequently chartered business applications strategy ( Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions ), will provide the e-procurement Read More

Deltek's Second Bite at the IPO Cherry (Part IV)


Part III of this blog series analyzed the relatively recently launched Deltek Vision 5 [evaluate this product] and Deltek Costpoint 6 [evaluate this product] suites. It also tackled the related potential opportunities for Deltek. For one, key up- and cross-sell opportunities should come from: Additional modules, especially from the newly minted Deltek EPM [evaluate this product] suite: The

peoplesoft vantage crm  solutions together from former Peoplesoft , Oracle E-Business Suite [EBS], Siebel and JD Edwards to offer a full fused suite). Neither Oracle nor SAP reportedly has a fully dedicated sales force targeted exclusively to the project-focused marketplace. Yet, fierce competition can come not only from SAP or Oracle, but also from many Tier Two enterprise resource planning (ERP) vendors with a focus in the aerospace & defense (A&D) industry. As also pointed out in the Enterprise Systems Spectator's blog Read More

Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

peoplesoft vantage crm   Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

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PeopleSoft on Client/Server and Database Issues


To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.

peoplesoft vantage crm  interviewed Michael Daniels of PeopleSoft on how the PeopleSoft ERP product performs in the areas of client/server architecture and database management. Question: Is PeopleSoft designed as a fault tolerant environment? Exactly how is this accomplished? Is the failover manual or automatic? Mr. Daniels: PeopleSoft clients use a round robin approach to connect to application servers. The client has a configuration file that contains a number of IP address/port combinations that define the locations of the Read More

On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

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How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

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Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

peoplesoft vantage crm  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

peoplesoft vantage crm  ( Clarify ), or PeopleSoft , or, the current King of the CRM Integration hill, Siebel . Ahhhh . That feels better , doesn't it? Enter the kingdom. Become 'Clarified.' Sure, it'll cost you many camels to enter, and you'll need to rely on the big CRM vendor to do all that messy integration for you, but you've been promised Time To Market, a smaller IT investment, happier users because of smoothly-flowing interfaces and access to information, and, ultimately, happy customers, who have multi-channel access to Read More

The Oracle/PeopleSoft Reality Check


While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse market. Despite the lush deals offered by the competition, realistically, the only way Oracle will lose customers is through self-inflicted wounds.

peoplesoft vantage crm  Oracle's harsh comments about PeopleSoft products. While Oracle's stance has since changed, impressions will still linger, and Oracle will have to deliver on its public relations promises. Just as end users are abuzz, so too are vendors who see consolidation as an opportunity to replace existing systems with their products. This brings us to a key question: for both users and vendors, what do the efforts by these replacement vendors mean? While there might have been many poignant and well-articulated us Read More

The Benefits of Selecting a CRM Implementation Partner


As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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