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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 percentage of completion


Dynamic Best Practices of Vulnerability Management
Vulnerability management, the discovery of vulnerabilities and assessment of the risk to the network, is a critical part of both the security and business

percentage of completion  by graphically tracking the percentage of vulnerabilities mitigated within each 30-day cycle and the number of vulnerabilities that extend past 180 days. Tracking total vulnerabilities is also useful, but be sure to account for the rate of announced vulnerabilities from the vendors (a climbing rate of exposed vulnerabilities may be a function of vendor quality announcements and not a function of an inferior patching process). Evaluate process changes against these metrics to measure best practices.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A Portrait of the Enterprise Software User in the Education Industry


Educational institutions are being driven by new technologies and changing student demographics to dramatically change the way they deliver their services. And growth in enrolment requires the proper management of student information, curricula, finances, and human resources. TEC product manager Rahim Kaba reviews TEC market data for a glimpse into the types of enterprise software systems that educational institutions are considering, and the top functional priorities they seek.

percentage of completion  TEC Advisor (as a percentage of all users) Top Software Types Figure 2 depicts the top 5 software types that users in the education industry used to compare vendor capabilities. The accounting and enterprise resource planning (ERP) for small and medium business (SMB) software evaluation model topped the list. It targets the functional requirements for a fully featured accounting solution and includes categories such as general ledger, accounts payable, accounts receivable, payroll, and job and project Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

percentage of completion  usually expressed in uptime percentage of the telephony service from an end-user perspective. Throughput-Stated as successful call completions as a percentage of call attempts. You might want to provide different throughput requirements for different call types. For example, you might require a 99.9% successful call completion rate for all incoming calls to a call center, while requiring that only 97% of all internal calls complete successfully. Call setup and teardown boundaries; for example: 95% of all Read More

Supply Chain Management: Morphing the Functional Scope of Service Parts


The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks.

percentage of completion  make-to-stock (MTS) company, this percentage usually represents the number of items or dollars (on one or more customer orders) that were shipped on schedule for a specific time period, compared with the total that were supposed to be shipped in that time period. Likewise, in a make-to-order (MTO) company, the customer service level is usually a comparison between the number of jobs or dollars shipped in a given time period and the number of jobs or dollars that were supposed to be shipped in the same Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

percentage of completion  to voice based upon percentage of traffic or bandwidth and similar calculations, but those arguments could be countered by saying that the data expense already exists and, therefore, voice rides for free. The fact remains that Semco Maritime’s total cost per user per month for as much global telephony as they can use is in the range of 20 to 30 Euros. An analysis of companies moving to IPT, in most cases, shows a decided price/performance advantage. Price/performance advantage tends to highlight the Read More

Customer Experience Management: The Value of Moments of Truth


Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.

percentage of completion  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More

Forecasting Total Cost of Ownership for Initial Deployments of Server Blades


For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs).

percentage of completion  Total Cost of Ownership for Initial Deployments of Server Blades For organizations deploying many servers, total cost of ownership (TCO) analyses favor blade over rack-optimized systems. Blade server systems—reducing both capital and operating expenses—exploit economies of scale when deploying servers in volume. Saving power, cooling, and space by more than 25 percent, the blade advantage is particularly relevant for servers working in conjunction with storage area networks (SANs). Read More

Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

percentage of completion  of the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More

The Best-of-class Strategy Makes a Return in the Cloud Era


Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report takes a look at one financial solution that enables the financial executive to have a no-compromise approach to financial modeling and applications choice; i.e., adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy.

percentage of completion  Best-of-class Strategy Makes a Return in the Cloud Era Irrespective of technology and choice of deployment method, companies must remain versatile in their strategies and operations to stay competitive. This report takes a look at one financial solution that enables the financial executive to have a no-compromise approach to financial modeling and applications choice; i.e., adding, keeping or changing business applications without losing control or increasing the risk of non-compliancy. Read More

Out-of-the-box Integration


Is it is possible for small and medium businesses (SMBs) to achieve levels of application integration historically reserved for large enterprises with deep IT pockets? Duplication of data can be eliminated with the right electronic document management system (EDMS). Discover how an EDMS can be integrated with other core business applications to replace paper files and documents, driving efficiency and managing IT costs.

percentage of completion  of-the-box Integration Is it is possible for small and medium businesses (SMBs) to achieve levels of application integration historically reserved for large enterprises with deep IT pockets? Duplication of data can be eliminated with the right electronic document management system (EDMS). Discover how an EDMS can be integrated with other core business applications to replace paper files and documents, driving efficiency and managing IT costs. Read More

SAP Remains One Of The Market’s Beacons Of Hope


On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the US and expected cascading economic slowdown from the US to other markets, may feel like a cutthroat competition, a loss of market share and the fact that not all troubles have been overcome.

percentage of completion  to cross-sell to. The percentage of revenue coming from SCM (22%) speaks for the fact that resolving the 'nuts-and-bolts' collaboration problems that span multiple enterprises and multiple functional areas is becoming more important than ever. While initially tardy in joining the e-commerce gold rush, SAP has recently exerted immense effort and expertise in delivering collaborative commerce business maps that define steps, roles, technologies and value statements of more than hundred collaborative Read More

Beware of Vendors Bearing Solutions


Hype has been a major factor in the recent downfall of some of the enterprise application industry's most illustrious players. This article presents some very simple things that you can do to prevent yourself and your company from being tomorrow's lead story in the industry trades.

percentage of completion  of Vendors Bearing Solutions Introduction Hype. Years ago we called it leaning into the wind. It was a philosophy—maybe even an art—that enabled software companies to be competitive, to build market share, and to sell sufficient product in a timely enough fashion to fund ongoing development. If you leaned too far into the wind, you fell on your face. If you didn't lean far enough, you would watch their backs as your competition took the market share upon which you built your dreams. Leaning Read More

Analysis of Lawson Delivering New Retail Analytic Capabilities


On January 17, Lawson Software announced new comparative sales analyzer capabilities within its advanced suite of retail analytic applications. Comparative (comp) sales functionality, available in Lawson release 7.3.2 scheduled for the Fall of 2000, enables retailers to easily maintain, analyze and report on comparative sales and other key business metrics.

percentage of completion  of Lawson Delivering New Retail Analytic Capabilities Event Summary On January 17, Lawson Software announced new comparative sales analyzer capabilities within its advanced suite of retail analytic applications. Comparative (comp) sales functionality, available in Lawson release 7.3.2 scheduled for the Fall of 2000, allegedly enables retailers to easily maintain, analyze and report on comparative sales and other key business metrics. Lawson made the announcement at the National Retail Federation Read More

Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet


As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

percentage of completion  of Enterprise Applications Terminology Part One: Accounts Payable Through Internet Introduction Enterprise resource planning (ERP) was an important step in an ongoing evolution of computer tools that began in the 1960s. Each evolutionary step is built on the fundamentals and principles developed within the previous one. As systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms. For terms not covered here see The Lexicon of CRM Part 1: From A Read More

The ERP Warehouse Module versus Best-of-breed WMS


Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS.

percentage of completion  ERP Warehouse Module versus Best-of-breed WMS Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS. Read More