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PeopleSoft’s ASP Play
PeopleSoft announces the “Next Generation ASP”

perform proactive contact  suites are adapted to perform over the Internet. To that end, PeopleSoft may be late in relation to mySAP.com or JD Edwards. While PeopleSoft's eBusiness is designed for organizations of all sizes, they are focusing on rapidly growing businesses, such as start-ups and dot coms. The service is designed so companies can take advantage of PeopleSoft's solutions and expertise without incurring many of the up-front costs of a large-scale system purchase or having to manage relationships with multiple Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » perform proactive contact

Project Portfolio Management's Missing Functional Link: Stakeholder Management
A project's success is determined by the diverse stakeholder expectations. If some see return on investment as their primary stake, others may focus on

perform proactive contact  encompasses the activities organizations perform to manage these relationships. There are three steps to managing project stakeholders effectively: Stakeholder Identification The first step is to identify who the project stakeholders are, and how they will be affected by the project. These individuals include those working directly on the project, business decision makers affected by the project, and external resources (clients, suppliers, contractors, etc.) attached to the project. Stakeholder Read More...
These are the Times of CRM Vindication and Validation - Part 2
Part 1 of this blog series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing

perform proactive contact  field, sales managers can perform reality checks of their assumptions and set more achievable sales quotas. Furthermore, by comparing what has changed in the forecast week over week, organizations can focus on trouble spots, get to the point quickly, and filter out the unrealistic “pie-in-the-sky” projections. For example, an “issue” could turn out to be a sales rep in a given territory, who “sits” on deals for too long at a particular stage of the sales cycle. Or it could be a suboptimal Read More...
The Retail Industry: Improving Supply Chain Efficiency Through Vendor Compliance - Part 2 An Andersen Point Of View
A vendor compliance database can range from a complex system built within the retailer's existing architecture to a smaller, stand-alone desktop database

perform proactive contact  an external company to perform these services. As a means of payment, these companies take a percentage of the expense-offset penalties. Regardless of the data management tool, testing must be thorough and complete prior to releasing any reports to internal management or vendors. Assigning an incorrect expense-offset penalty not only creates an administrative nightmare, it also challenges the overall integrity and reliability of the vendor compliance program. Vendor reports should clearly identify the Read More...
Migration Made Easy: Switching VAN Providers without the Fire Drills
To ensure end-to-end visibility while still meeting multiple trading partner requirements in your supply chain operations, one solution is to consolidate with a

perform proactive contact  contextual information needed to perform specific tasks and reporting while IT is freed up from running reports and controlling information access. Delegated access allows your business to spend less time troubleshooting and more time working directly with customers and focusing on business priorities. Comprehensive transaction management capabilities Information access is only one part of the equation in successful supply chain management; another vital factor is making the available data work toward Read More...
The Web-Enabled Sales Process
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and

perform proactive contact  sales force by replacing non-performers with proven professionals; improving staff knowledge by conducting sales training programs; and reorganizing into specialized industry verticals. They have expanded market coverage through reseller programs; created dedicated telemarketing teams to generate more leads; and implemented customer relationship management (CRM) systems to improve relationships with prospects and customers. Yet with each initiative, the cost of sales has escalated, and with each quarter Read More...
SafeSoft Solutions
SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has

perform proactive contact  
How Can IT Help Competitiveness These Bleak Days? - Part 1
A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming) a

perform proactive contact  retailer did this by performing the insurance verification earlier in the refill process while the customer was still available (on the phone or in the store). While I sometimes also get my family prescriptions filled by somewhat scandal-tainted Walgreens , a friend of mine that always uses CVS pointed out that perhaps CVS did this to avoid its employees wasting their time and money fulfilling orders for which customers couldn't pay. If CVS is such a good proponent of IT technology, why does it still Read More...
Nationwide Rollout Internal Resource Requirements
Nationwide and global multi-site technology rollouts require internal resources beyond just a single point of contact. By understanding the dynamics and

perform proactive contact  
Cash Converters Canada Inc.
Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales

perform proactive contact  
Global Trade Management Software Vendors Under-Perform, But Were Predictions Overly Optimistic?
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software. While initially vendor shares

perform proactive contact  Trade Management Software Vendors Under-Perform, But Were Predictions Overly Optimistic? Background The Internet has enabled a networked world. Communication infrastructures and emerging applications, coupled with global sourcing alternatives have dramatically opened the door for international trade. Unfortunately, as a direct result of the 9/11 terrorist attacks on the World Trade Center in New York (US), scrutiny and security, not e-commerce, have become the main themes for global trade today. By late Read More...
Data.com Contacts
Data.com Contacts is a database of user-contributed contact and company information. Data.com Contacts gives access to more than 30 million business contacts

perform proactive contact  
7 Key Learning Indicators Your CEO Really Needs to Know
In the past, training was seen as a preventive action or default activity. Then learning came into the forefront as a proactive initiative that was more

perform proactive contact  strongly linked to enhancing performance. This radical change from training to learning has created a new awareness of measurement that chief executive officers (CEO) need to take note of. Discover the 7 key learning indicators that can get you started on the right path. Read More...
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

perform proactive contact  Outsourcing , Contact Center Performance , Contact Center Platform , Contact Center Product , Contact Center Professional , Contact Center Providers , Contact Center Publications , Contact Center Quality , Contact Center Reporting , Contact Center Reports , Contact Center Representative , Contact Center Requirements , Contact Center Resources , Contact Center Sales , Contact Center Service , Contact Center Service Level , Contact Center Software . Overview Until recently, customer interaction Read More...
Protect Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy
Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated

perform proactive contact  Product Safety: How Manufacturers Can Boost Efficiency and Profitability with a Holistic, Proactive Product Compliance Strategy Process manufacturers can no longer rely on purely reactive strategies to product safety. Now, reactive strategies such as lot tracking need to be incorporated into holistic strategies that include proactive measures to assess risk and prevent costly quality assurance (QA) events like product recalls. Learn how you can develop a product safety master plan that reduces Read More...

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