Contrary to what vendors may contend, not all of them are able to supply a cost effective solution that satisfies the critical requirements of an organization. In this case study from a recent selection engagement for a large series book publisher, we size up Oracle, JD Edwards, PeopleSoft, and Lawson in terms of corporate viability, vision, product functionality, technology, and cost.
performance criteria construction
way to compare vendor performance relative to each other in different categories. Each circle or dot represents a vendor option. The size of the dot indicates how a particular vendor performed overall. High-level criteria that contributed to the overall ranking were corporate viability, strategy, services and support capabilities, product functionality, technology, and cost. In this selection engagement, the finished model contained over 1500 detailed criteria. Each category is assigned a value that